Customer reviews from danby.com
Danby - DPA080E3BDB-6 400 Sq. Ft. 3-in-1 Portable Air Conditioner - Black
Average customer rating
3.7
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
12
4 Stars
13
3 Stars
6
2 Stars
3
1 Star
4
70%of customers recommend this product.
(
14 out of
20)
Customer Reviews for Danby - DPA080E3BDB-6 400 Sq. Ft. 3-in-1 Portable Air Conditioner - Black
Customer Rating
5
Danby AC
on June 5, 2024
Posted by: Cookiesweet
from ottawa, canada
it was good purchased it helped a lot esp this summer season.
Written by a customer while visiting danby.com
Customer Rating
5
refroidit vraiment
on June 17, 2024
Posted by: jocefontaine
from Canada
excellente air climatisé facile a utiliser et a installé, je m'en sert dans la chambre à couché et elle est assez silencieuse je la recommande.
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
3
M'a l'air performant
on June 18, 2024
Posted by: Silo
L'appareil fonctionne depuis peu, car j'attendais la chaleur qui est arrivée...
J'ai dû par contre colmater et mettre un ruban/tape autour du tuyau-sortie d'air, car il y avait de l'air chaud qui sortait par cet endroit dans la pièce à refroidir... Je m'y attendais.
Pour l'instant tout va bien.
J'ai dû par contre colmater et mettre un ruban/tape autour du tuyau-sortie d'air, car il y avait de l'air chaud qui sortait par cet endroit dans la pièce à refroidir... Je m'y attendais.
Pour l'instant tout va bien.
Response from danby.comBy Earl, customer service, December 30, 2024
Bonjour Silo,
Merci pour vos commentaires. Je suis heureux d'apprendre que votre climatiseur portable Danby fonctionne bien dans l'ensemble. L'air chaud que vous avez ressenti est peut-être dû à un manque d'étanchéité autour du tuyau d'évacuation. Le fait de s'assurer que le tuyau est bien ajusté peut aider à optimiser l'efficacité du refroidissement. Si vous avez besoin d'une assistance supplémentaire ou si vous avez d'autres questions, veuillez contacter notre équipe de service aux consommateurs à l'adresse consumerservice@danby.com.
Cordialement,
Earl
Merci pour vos commentaires. Je suis heureux d'apprendre que votre climatiseur portable Danby fonctionne bien dans l'ensemble. L'air chaud que vous avez ressenti est peut-être dû à un manque d'étanchéité autour du tuyau d'évacuation. Le fait de s'assurer que le tuyau est bien ajusté peut aider à optimiser l'efficacité du refroidissement. Si vous avez besoin d'une assistance supplémentaire ou si vous avez d'autres questions, veuillez contacter notre équipe de service aux consommateurs à l'adresse consumerservice@danby.com.
Cordialement,
Earl
Written by a customer while visiting danby.com
Customer Rating
4
great unit!
on June 20, 2024
Posted by: CDOGG1231
from British Columbia
works good keeps the room cool all the time I would recommend
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
3
Decent AC
on June 23, 2024
Posted by: yutso
Product works well but had not expected noise when in use.
I would recommend this to a friend!
Response from danby.comBy Earl, customer service, December 30, 2024
Hi Yutso,
Thank you for your feedback. We’re glad to hear that you find the performance of your Danby Portable Air Conditioner to be satisfactory. However, we understand that noise can be an unexpected concern. This may be influenced by factors such as the installation setup or the features of the unit. For further assistance, please reach out to our consumer service team at consumerservice@danby.com.
Regards,
Earl
Thank you for your feedback. We’re glad to hear that you find the performance of your Danby Portable Air Conditioner to be satisfactory. However, we understand that noise can be an unexpected concern. This may be influenced by factors such as the installation setup or the features of the unit. For further assistance, please reach out to our consumer service team at consumerservice@danby.com.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
1
Not happy with this unit. Looking for exchange as it could be a faulty unit.
on July 1, 2024
Posted by: Jim123
from Chilliwack
The unit will not blow cold air! Try multiple thing to diagnose the reason it’s not cooling.
Response from danby.comBy Earl, customer service, December 29, 2024
Hi Jim123,
I’m sorry to hear that you're experiencing issues with your Danby Portable Air Conditioner. It sounds like the unit may not be cooling effectively due to various reasons such as improper installation, a dirty filter, or an incorrect thermostat setting. We want to help you resolve this situation. Please reach out to our consumer service team at consumerservice@danby.com for further assistance.
Regards,
Earl
I’m sorry to hear that you're experiencing issues with your Danby Portable Air Conditioner. It sounds like the unit may not be cooling effectively due to various reasons such as improper installation, a dirty filter, or an incorrect thermostat setting. We want to help you resolve this situation. Please reach out to our consumer service team at consumerservice@danby.com for further assistance.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
1
on July 1, 2024
Posted by: Robert123
from Chilliwack
Unit does not blow cold air! I believe it is a faulty unit.
No, I would not recommend this to a friend.
Response from danby.comBy Earl, customer service, December 29, 2024
Hi Robert123,
I’m sorry to hear that your Danby portable air conditioner isn’t blowing cold air. This can sometimes occur due to a few reasons, like airflow restrictions or incorrect settings. Please check if the filters are clean and ensure the unit is set to the cooling mode.
If you need further assistance, don’t hesitate to reach out to our consumer service team at consumerservice@danby.com for additional support.
Regards,
Earl
I’m sorry to hear that your Danby portable air conditioner isn’t blowing cold air. This can sometimes occur due to a few reasons, like airflow restrictions or incorrect settings. Please check if the filters are clean and ensure the unit is set to the cooling mode.
If you need further assistance, don’t hesitate to reach out to our consumer service team at consumerservice@danby.com for additional support.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
3
on July 7, 2024
Posted by: Hsmith
Works well to cool the living room. Upgraded from window unit that I had for many many years with zero issues, , to a portable one for safety. But after only 2 summers the a/c fan speed only blows on high speed. No matter what it is set at,
Response from danby.comBy Earl, customer service, December 19, 2024
Hi Hsmith,
Thank you for sharing your experience. I'm sorry to hear that you're having trouble with the fan speed on your Danby portable air conditioner. It’s possible that the unit's settings may need adjusting or that a simple reset could resolve the issue.
If you need further assistance, please reach out to our consumer service team at consumerservice@danby.com. We're here to help you find a solution.
Regards,
Earl
Thank you for sharing your experience. I'm sorry to hear that you're having trouble with the fan speed on your Danby portable air conditioner. It’s possible that the unit's settings may need adjusting or that a simple reset could resolve the issue.
If you need further assistance, please reach out to our consumer service team at consumerservice@danby.com. We're here to help you find a solution.
Regards,
Earl
Written by a customer while visiting danby.com