Customer reviews from cuisinart.com
Cuisinart - Portable Wood Pellet Grill and Smoker - Black
Average customer rating
3.5
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
5
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
3
56%of customers recommend this product.
(
5 out of
9)
Customer Reviews for Cuisinart - Portable Wood Pellet Grill and Smoker - Black
Posted by: DebiG
from Pittsburgh PA
Gender:Female
Verified Purchase:Yes
Bought to use with our new RV. First night we had steaks - best tasting steaks we've had in a long time; second night we smoked a turkey breast . . . wow! We love it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Mine does not work properly
on March 11, 2026
Posted by: Tammy Wilson
Gender:Female
I bought this hoping that it would be perfect for me. It runs hot and I have to babysit it all day because the temperature is always too hot. I’m so disappointed. I wish I hadn’t bought it and would like to return it :(
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 12, 2026
Thank you for sharing your feedback—we’re happy you took the time to provide it. We’re sorry to hear your portable wood pellet grill is running hotter than expected. For troubleshooting, ensure the grill is on a level surface with proper ventilation, check that the pellets are not overfilled, clean the firepot of any ash buildup, and make sure the temperature probe is correctly positioned. If you continue to experience issues or need assistance with returns, please contact our Consumer Assistance Center at 1-866-994-6390 and reference Ticket 8900560132
Written by a customer while visiting cuisinart.com
Customer Rating
1
Piece of s..t!
on March 14, 2026
Posted by: Doug F64
Gender:Male
This thing is total garbage! I have used it twice and now every time you turn it on it trips the breaker, absolutely useless!!! I would really like to know what Cuisinarts’s gonna do about fixing this issue!!!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 17, 2026
We’re very sorry to hear about the issues you’ve experienced with your Portable Wood Pellet Grill and Smoker. Tripping a breaker is not expected, and our team can help troubleshoot or arrange a solution to get your grill working properly. Please contact our Consumer Assistance Center at 1-800-726-0190 Ticket #8900564596 so we can address this promptly. We appreciate the opportunity to make this right.
Written by a customer while visiting cuisinart.com