Customer reviews from cuisinart.com
Cuisinart - Portable Wood Pellet Grill and Smoker - Black
Average customer rating
4.1
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
5
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
1
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Cuisinart - Portable Wood Pellet Grill and Smoker - Black
Posted by: Micheal T
Verified Purchase:Yes
I wanted to give it five stars and I would have if it weren’t so finicky. In order to smoke (180*) I have to turn it on and as soon as it begins to smoke, turn it off and allow to cool. After it’s cooled down I can turn it back on at 180 and it’s golden. I will add I have reached out to tech support several times leaving multiple messages and emails without a response.
Written by a customer while visiting cuisinart.com
Posted by: RKoorn2
from Seattle, WA
Gender:Male
Verified Purchase:Yes
Works great for me and wife. Dont need a big grill and the grill/smoker is great.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: T LE
from Nebraska
Gender:Male
Verified Purchase:Yes
I just got this smoker, and have used it twice. I really like it. Only reason I did not give it a 5 seems tho be a lot of dust from the fan. It may be my pellets. I will change to see if that changes.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: D Gawlicky⁸
Gender:Male
Verified Purchase:Yes
The grill is behind the times. It doesnt use pid temp control instead it just feeds pellet on a time based schedule so the temp can vary 100 degrees. The pellet feed tube is too low in the fire pot allowing the fire to back up into the tube and catch the hopper on fire. Better brands have remedied this issue by using a deeper pot or baffles. The grill will probably work for hamburg but I wouldnt try an expensive or temp demanding meat on it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 20, 2023
We are sorry to hear about your experience with your Cuisinart Portable Wood Pellet Grill and Smoker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-866-994-6390 or via email to consumercare@thefulhamgroup.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Posted by: Danny P
from Virginia
Gender:Male
Verified Purchase:Yes
The grill is awesome!!! comes up to temp quickly and maintains it within a few degrees!!! I now cook by time or the meat probe!! Love it!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: KBan
from Wisconsin
Gender:Male
Verified Purchase:Yes
I like it very well in general. What I don't like is smoke setting is at 200 degrees, which is higher than desirable for delicate meat like salmon (cooks too fast). This wouldn't be entirely bad except that the temperature temporarily ranges above 200 degrees to as high as 230 degrees. Overall temperature range at the 200 degree setting appears to be from 180 to 230, which is wider than I would like.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: B_Rad
Verified Purchase:Yes
Have found nothing so far to criticize! From burgers and steaks to teriyaki chicken and Char Siu. Happy, happy, happy!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Olde.biker
from Anywhere we park it
Gender:Male
Verified Purchase:Yes
Great patio and RV smoker/grill. High quality product and Cuisinart Support Team is very knowledgeable. Recommend
Written by a customer while visiting cuisinart.com