Customer reviews from hp.com
HP - Pavilion Desktop - Intel Core i7-12700 - 12GB Memory - 512GB SSD - Snow white
Average customer rating
4.4
(1,687 Reviews)
Rating breakdown 1,687 reviews
5 Stars
1,162
4 Stars
282
3 Stars
91
2 Stars
43
1 Star
109
89%of customers recommend this product.
(
634 out of
714)
Customer Reviews for HP - Pavilion Desktop - Intel Core i7-12700 - 12GB Memory - 512GB SSD - Snow white
Posted by: Lawrence WW
from Florida
Verified Purchase:Yes
The HP desktop worked well for a few weeks but the windows 11 Home Screen was still a bit confusing. Now I can’t login because my longtime login pin not being available. Difficult getting help from Microsoft having to use my cell phone.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Jim in Tucson
from Tucson
Verified Purchase:Yes
[This review was collected as part of a promotion.] My old HP was getting really slow so I bought this one, and was really pleased that I did!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: notatallhappy
from Bedford, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not at all satisfied or happy with the HP experience!
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: anonymous///
Verified Purchase:Yes
I am not happy with this desktop for a few reasons. It does not support 2 monitors. It does not have an internal speaker. The tower box is very large.
I am surprised given it is not a low budget or "basic" machine.
I am surprised given it is not a low budget or "basic" machine.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting hp.com
Posted by: Sheila485
Verified Purchase:Yes
I bought this because I could not upgrade to Windows 10. It does not have a slot to store my external storage device, nor can it accommodate my HP speakers. It is an expensive bare bones model.
No, I would not recommend this to a friend.
Features
1
Performance
3
Written by a customer while visiting hp.com
Posted by: KevMeist1
Verified Purchase:Yes
Fast, quiet. Excellent desktop about a third of the size of the old one. Win11 seems easy enough to navigate although no Quick Launch area seems to be in Win11. I did install Open Shell under Win11 as this was on the previous Win10 desktop that my wife used. Open Shell seems to work well under Win11. Previous desktop had a regular hard drive. Image backups using Macrium Reflect used to take about 41 minutes. This new desktop once I had reinstalled everything that my wife had before took 3 minutes with the Solid State Drive in it. Don’t buy a new PC without an SSD as the boot drive!!!
This PC came with a 2TB hard drive which will see little use as all our data files sit on an ASUSTOR NAS with 3 4 TB drives in it.
Written by a customer while visiting hp.com
Posted by: PeteD
Verified Purchase:Yes
Very fast, quite, easy to work with. It is somewhat limited by internal expansion space. It can only hold two rotational drives and it’s only got one or two slots for memory cards. My old Pavilion held a half dozen memory cards, and more drives. But it does work wonderfully.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
One problem. Does anyone know how to correct this?
on August 20, 2025
Posted by: Greghead
Verified Purchase:Yes
So far, this computer is very good, but when I wake it up after putting it to sleep, I have no sound, so I have to restart the computer. Then I have sound. If I shut down the computer entirely, then I have sound when I start it up. What is going on here? Is it wise to shut the computer down completely several times a day?
I would recommend this to a friend!
Written by a customer while visiting hp.com