Customer reviews from hp.com
HP - Pavilion Desktop - Intel Core i7-12700 - 12GB Memory - 512GB SSD - Snow white
Average customer rating
4.4
(1,687 Reviews)
Rating breakdown 1,687 reviews
5 Stars
1,162
4 Stars
282
3 Stars
91
2 Stars
43
1 Star
109
89%of customers recommend this product.
(
634 out of
714)
Customer Reviews for HP - Pavilion Desktop - Intel Core i7-12700 - 12GB Memory - 512GB SSD - Snow white
Customer Rating
2
Trouble trying to get this up without loosing my documents and photos in the process from my old tow
on June 4, 2023
Posted by: Bochy
Verified Purchase:Yes
I’m having a hard time trying to figure how to get it up.
I have an existing hp tower that is old and will not upgrade to windows 11. One problem is I have numerous photographs I don’t want to loose if I do this wrong. The print is do small to understand any directions and just symbols where plugs are. Pretty frustrating
I have an existing hp tower that is old and will not upgrade to windows 11. One problem is I have numerous photographs I don’t want to loose if I do this wrong. The print is do small to understand any directions and just symbols where plugs are. Pretty frustrating
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Review windows 11 storage plans (disk) partition) plan before using and don’t use any software to transfer unless it is HP and Windows certified. USB ports need better identification, the on off switch is not user friendly, but system runs great
Written by a customer while visiting hp.com
Posted by: MisterPete
from Atlanta,Ga.
Verified Purchase:Yes
Noisey fan or some part was humming. I had to retuned it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
[This review was collected as part of a promotion.] I took a chance and got a Dell awhile back. What a mistake I had nothing but problems it was really slow overall. Slower than the computer I was replacing. I kicked myself for not staying with Hp. Just like I thought the HP I just got is rock solid. Super fast no issues at all. Thanks HP!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Di G.
from Indianapolis, Indiana
Verified Purchase:Yes
I have always been partial to HP Products, every printer I have had over the past 40 years has been an HP. Recently I purchased an HP PC and it is absolutley awesome. Lots of memory, speed and ease of use. It is an HP Pavilion Desktop with Windows 11 and much more power than I ever had before. I am so happy with this new PC, it is so refreshing not to have to wait for it to power up. It is instantly ready and my old one could not begin to compare with it. Runs smoothly, fast and quiet. I would highly recommend this or any HP PC, Printer or Laptop. I consider HP products to be in the area of the best made products.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Connecticut
Verified Purchase:Yes
First of all, I'm not happy with white, but I knew that coming in but the black choices did not have features I wanted, and had some that I did NOT want. The keyboard and tower will look awful as tthey darken from dust, dirt and oils from my hands. The USB slots where the flash drives go are very tight and one might be thinking that he could damage the inside or the flash itself, and obviously I'm not excited that they are verticle. The tower, or cabinet if you will, has no rubber feet and is so lightweight that trying to push the flash drive in, just makes the computer slide towards the back of the desk You actually need to use two hands, one containing the flash, and the other to pull the tower back to you so it doesnt get away.
Speaking of verticle, also the DVD drive is also verticle, another strike against this computer. I believe the DVD drive is made very cheaply, almost tinny. NO motor as in previous PCs that push the tray out to you.. I guess having user manuels are a thing of the past. Its nice that manuels are online, but just try switching full screens from manual to a project you are currently working on. Much having a booklet opened to the page. I'm looking into the future, will power cords, a mouse and a keyboard still be included in the box? I'm not looking for games to play, I dont do that, but it would be nice buying a new product to have at least "Word" installed so one can carry on with life. We buy a program for one computer and then we buy another computer and need to repurchase the programs we use over and over.
Speaking of verticle, also the DVD drive is also verticle, another strike against this computer. I believe the DVD drive is made very cheaply, almost tinny. NO motor as in previous PCs that push the tray out to you.. I guess having user manuels are a thing of the past. Its nice that manuels are online, but just try switching full screens from manual to a project you are currently working on. Much having a booklet opened to the page. I'm looking into the future, will power cords, a mouse and a keyboard still be included in the box? I'm not looking for games to play, I dont do that, but it would be nice buying a new product to have at least "Word" installed so one can carry on with life. We buy a program for one computer and then we buy another computer and need to repurchase the programs we use over and over.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
I can't load software to the C drive. This computer is NOT what I expected. Total disappointment.
on September 28, 2022
Posted by: Susan.
from Broken Arrow, OK
Verified Purchase:Yes
This computer is a TOTAL disappointment. C DRIVE is FULL. And i havent loaded any software. Total disappointment. Waste of money. I have always bought HP. NOW i will be searching for a BETTER computer.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Geeps527
from Milwaukee
Verified Purchase:Yes
Very disappointed in the small C drive that filled up quickly while the very large D drive remained empty. Updates could not load because C drive was full. My research showed that this is something that confounds many people. After a few hours I figured out how to transfer files to free up enough space on C drive.
Had I known about this problem I probably would have bought a computer with only one hard drive.
Had I known about this problem I probably would have bought a computer with only one hard drive.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com