Customer reviews from hp.com
HP - Pavilion Desktop - Intel Core i7-12700 - 12GB Memory - 512GB SSD - Snow white
Average customer rating
4.4
(1,687 Reviews)
Rating breakdown 1,687 reviews
5 Stars
1,162
4 Stars
282
3 Stars
91
2 Stars
43
1 Star
109
89%of customers recommend this product.
(
634 out of
714)
Customer Reviews for HP - Pavilion Desktop - Intel Core i7-12700 - 12GB Memory - 512GB SSD - Snow white
Posted by: LP in CA
from SF Bay Area
Verified Purchase:Yes
There are many “features” to be deleted or turned off. I am not tech-savvy, and only need a simple machine. This one automatically saves my documents to the cloud — NO! Automatically suggests how to compose documents —NO! Had to disable many things. Had to subscribe to extra cost version of Microsoft 365 to be able to properly use Excel & Word! Very difficult/almost impossible to transfer documents from my old HP Laptop. Product description on website did NOT state that this computer did not come with a webcam or speakers; had to purchase in addition after the fact. Luckily, I did not have a Zoom mtg for a few weeks!
Summary: irritating to use. I don’t want Microsoft to force me to do things its way, rather than my own way. By the way, HP Smart Friend is not very helpful in trying to help with setup.
Summary: irritating to use. I don’t want Microsoft to force me to do things its way, rather than my own way. By the way, HP Smart Friend is not very helpful in trying to help with setup.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Dave J H
from Seven Lakes, NC
Verified Purchase:Yes
working well, love the speed
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Brad N
Verified Purchase:Yes
HP cares about their customers. This is a good computer. Buy it now before the price goes up. It has a built-in DVD Writer and Wi-Fi so you are all set for Windows 11.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: NinaG
from Greensboro NC
Verified Purchase:Yes
I love my new desktop; it has been easy to transfer all my documents from my old desktop and it's fast and easy to use.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Houston, Texas
Verified Purchase:Yes
Computer stops sending signals to monitor after long periods of sleep. Only way to recover if power off then power on.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
There was "no audio card". No one could or would t
on September 11, 2022
Posted by: Old time user
Verified Purchase:Yes
There was "no audio card". No one could or would tell me how to add one. HP evaluation said it had one. It Did Not! I couldn't solve the issue. I really liked the desktop unit. But at least HP took it back. I'm still looking for a new computer. I had hoped to add bluetooth speakers to this one, obviously that didn't work out.
Written by a customer while visiting hp.com
Posted by: Wats
from NH
Verified Purchase:Yes
Nice system, BUT, the technical description did not mention that this was configured as a SERVER. The 2 TB hard drive has two partitions: C:\ is only about 183 GB where the D:\ partition is around 183 TB. SO if you are not careful when automatically loading applications the C:\ drive will fill up rather quickly!
No, I would not recommend this to a friend.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: dk;lgbmsrt[oi
Verified Purchase:Yes
I don't like the vertical disk drive. I find it hard to load.
Quality
5
Written by a customer while visiting hp.com