Customer reviews from High Sierra
High Sierra - Fairlead Collection 28" Expandable Wheeled Duffel Bag - True Navy/Graphite Blue
Average customer rating
3.8
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
25
4 Stars
6
3 Stars
7
2 Stars
7
1 Star
5
68%of customers recommend this product.
(
28 out of
41)
Customer Reviews for High Sierra - Fairlead Collection 28" Expandable Wheeled Duffel Bag - True Navy/Graphite Blue
Posted by: Shankar
Verified Purchase:Yes
We have a been using a Duffel bag from High Sierra for 3 years. It works flawlessly & very durable. Great Product!
No, I would not recommend this to a friend.
Written by a customer while visiting High Sierra
Customer Rating
1
Narrow, unstable
on August 10, 2023
Posted by: Privateer
from Canada
very narrow, unstable when pulling it, wheels too close together. Wont stand up on its own, falls over...
No, I would not recommend this to a friend.
Response from High SierraBy Samantha, eCommerce, August 14, 2023
Hello, thank you for your review! We appreciate the feedback.
Written by a customer while visiting High Sierra
Customer Rating
2
Grown to hate this bag.
on May 24, 2023
Posted by: EMS-Guy
from Gig Harbor, WA
When I first got this bag I was excited, looked great in the photos and a replacement for my old High Sierra that went around the world three times.
But I have grown to absolutely hate this bag for one simple reason. It will not stand up! You will be forever at airports, hotels, train stations looking for a place to lean your bag, and you will cuss up a storm on the 100th time you expect the bag to stand up and it falls over in a lane of people walking.
Good concept in this bag, horrible execution. Keep shopping.
No, I would not recommend this to a friend.
Written by a customer while visiting High Sierra
Customer Rating
1
VERY poor design. Falls over frequently
on November 18, 2023
Posted by: tipsy-turvey tina
from Chicago
We have had the similar High Sierra large duffel roller bags for about eight or 10 years. Loved them. So after many trips, they were getting a bit worn and we decided to replace. I went back to High Sierra. And bought a very similar bag, unfortunately our original bags for no longer available. This bag constantly falls over. It is tall, narrow and high. Every bump I hit...it falls over. Very frustrating. I bought four but I will return the other three. I can't imagine that there was thorough user testing on this design. And by the way, my bag weighed 38 pounds. Far below the maximum, so it was not overpacked.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, November 20, 2023
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Posted by: Kay S.
from Houston, TX
Verified Purchase:Yes
Much narrower than the old 24” that I still have. Probably will hold less than my old one also. Disappointed.
Written by a customer while visiting High Sierra
Posted by: Pam g
Verified Purchase:Yes
Perfect size for my tennis racquets, plus plenty of room for a week's vacation. But not so big it is unwieldy to move around the airport and check. Seems sturdy - time will tell.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
1
too big
on April 5, 2022
Posted by: size wrong
from New York, NY
Looks like a nice bag but at 64" linear inches, if airlines set the maximum at 62" I cannot use this! bummer.
Written by a customer while visiting High Sierra
Posted by: Nikk
Verified Purchase:Yes
Do waste money luggage is way too small cannot fit anything
No, I would not recommend this to a friend.
Written by a customer while visiting High Sierra