Customer reviews from LEGO
LEGO - Optimus Prime 10302
Average customer rating
4.2
(222 Reviews)
Rating breakdown 222 reviews
5 Stars
142
4 Stars
34
3 Stars
19
2 Stars
10
1 Star
17
82%of customers recommend this product.
(
182 out of
222)
Customer Reviews for LEGO - Optimus Prime 10302
Customer Rating
5
Optimus Prime Issue
on June 21, 2022
Posted by: Jackie
The Booklet came bent in the folder I would love a new one. Missing 2 Red parts (302121)
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Optimus Prime
on June 14, 2022
Posted by: DirectorFlatulentBeetle
My son and I really enjoyed this build, I really wish it would have had the trailer. It brought back all the great memories of the original cartoon. I also added pictures of my sons original Optimus Prime toy, and I also show the size compared to Lego Voltron.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
4
Disappointed
on June 13, 2022
Posted by: Andres
Was very excited when I saw that this was going to be available but disappointed once I put it together. First off the color of the pages of the instruction booklet did not go well with the blue colored bricks. It hurt my eyes trying to figure out which blue bricks were needed. Once completed the robot was a flimsy mess. Pieces kept falling off in particular the rear tail lights that go on the feet. Once you “transform” it into the truck the pieces don’t align too well. Overall it us a fun nostalgia trip but not worth the cost.
No, I would not recommend this to a friend.
Response from LEGOBy Jane, LEGO® Customer Service, June 14, 2022
Thanks for sharing feedback about the building instructions for your Optimus Prime set. We'll be passing your comments along to our design teams so we can do better in the future! If you've confirmed all the pieces are placed securely in the right place, get in touch at LEGO.build/Service-BV so we can take a closer look at the issue you're having!
Written by a customer while visiting LEGO
Customer Rating
3
I love it but missing pieces...
on June 7, 2022
Posted by: Xtopher28
I really love this kit but it's missing at least one and maybe up to five pieces. I can cannibalize other sets for most pieces, but I need to wait 7-10 data to keep building this guy. It's disappointing but it's beyond my control...
I would recommend this to a friend!
Response from LEGOBy Samuel, LEGO® Customer Service, June 8, 2022
We're very sorry to hear that. It's never fun to stop in the middle of your build. It looks like you've already requested new parts. If not, be sure to head to LEGO.build/BricksPieces-BV and we'll get you sorted asap!
Written by a customer while visiting LEGO
Customer Rating
1
Worst lego
on August 13, 2024
Posted by: PresidentAmusingMotor
FIRST OFF WAYYYYY TO FREAKING FRAGILE SECOND ITS A AMAZING IDEA TO MAKE LEGO TRANCEFORMERS BUT THIS ONE IS TOO HARD TO TRANCEFORM IF YOU READ THIS LEGO PLEASE REMAKE THIS SET LATER BUT MAKE IT STRONGER AND EASIER TO TANCEFORM
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
1
Terrible Experience
on June 26, 2022
Posted by: Anonymous
I was so excited for this set. I am sad to say that it is the worse set I've built. It is so fragile. You can't pick this set up without it falling apart. Lego should have spent more time in R&D before releasing this. Such a disappointment.
No, I would not recommend this to a friend.
Response from LEGOBy Jane, LEGO® Customer Service, June 28, 2022
We're sorry to hear of your disappointment with your Optimus Prime set. Try making sure all parts are in the right place and securely connected. If that isn't the issue, we're here to help at LEGO.build/Service-BV!
Written by a customer while visiting LEGO
Customer Rating
1
Missing two pieces
on June 21, 2022
Posted by: InfamousBag054
Bought this when it came out to build on birthday a few weeks later. Started building it poured out each bag for each step got to the end of bag 1 and noticed it’s missing two piece 4558954 to complete step 24. First time this has ever happen with any set I bought from the store.
I would recommend this to a friend!
Response from LEGOBy Samuel, LEGO® Customer Service, June 22, 2022
We're sorry about the hiccup. Please head to LEGO.build/BricksPieces-BV and complete the form to get free replacement pieces. We'll ship them to you as soon as possible!
Written by a customer while visiting LEGO
Customer Rating
2
Might as well be a 2-in-1 set
on June 5, 2022
Posted by: Parappa
I like the build by itself, but the only way to transform it is by taking off multiple parts, on top of the multiple parts that will fall off on their own. It may as well have been dubbed a 2-in-1 set similar to the 3-in-1-sets with individual builds. It's that much of a chore to go from Optimus to truck. Really frustrated with it. Good luck
No, I would not recommend this to a friend.
Response from LEGOBy Bridget, LEGO® Customer Service, June 6, 2022
Oh no! That's definitely not the experience we want you to have. Sounds like something our team of Build Experts could assist with to get you on the right track. Please don't hesitate to reach out to them via chat or phone for build assistance at LEGO.build/Service-BV !
Written by a customer while visiting LEGO