Customer reviews from hp.com
HP - 17.3" Laptop - Intel Core i3-1115G4 - 8GB Memory - 256GB SSD - Natural silver
Average customer rating
4.3
(1,873 Reviews)
Rating breakdown 1,873 reviews
5 Stars
1,192
4 Stars
369
3 Stars
121
2 Stars
56
1 Star
135
84%of customers recommend this product.
(
470 out of
558)
Customer Reviews for HP - 17.3" Laptop - Intel Core i3-1115G4 - 8GB Memory - 256GB SSD - Natural silver
Posted by: maevans20
Verified Purchase:Yes
LIke the big screen,,but wanted a lit keyboard,,,thought that was what I really wanted
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting hp.com
Posted by: Anonymous
from ATLANTA, GA
Verified Purchase:Yes
An excellent device and solid!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Walter Ann
from New Hampshire
Verified Purchase:Yes
Every couple days the computer refuses to connect to the internet. I had a service person install a new DNS server but that did not solve the problem. Other computers in the house are using the internet when this one can't so it's not the server. I have to reset the server each time this happens. Very disappointing.
No, I would not recommend this to a friend.
Response from hp.comBy Alexis, HP Care, August 14, 2023
Hi Walter,
Very sorry to hear this is happening to you. Of course, this is not the kind of experience we wish for our customers and can certainly imagine how frustrating this is.
I would like to recommend first that you try this link for help with Wi-Fi issues: https://support.hp.com/us-en/help/computer/internet-network-issues
If you are still having trouble after trying that out or would prefer more guided assistance, please don't hesitate to reach out to our support team for help at support.hp.com.
Alexis
HP Care
Very sorry to hear this is happening to you. Of course, this is not the kind of experience we wish for our customers and can certainly imagine how frustrating this is.
I would like to recommend first that you try this link for help with Wi-Fi issues: https://support.hp.com/us-en/help/computer/internet-network-issues
If you are still having trouble after trying that out or would prefer more guided assistance, please don't hesitate to reach out to our support team for help at support.hp.com.
Alexis
HP Care
Written by a customer while visiting hp.com
Customer Rating
1
1.Returned - advertise the base speed of processors. Custom color sent was two toned lazy build
on August 9, 2023
Posted by: Disappointed Customers
from Florida
Verified Purchase:Yes
Laziest custom build ever
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: Hello Kitty!
from Chicago
Verified Purchase:Yes
I love my laptop. It was a great purchase. It works perfect for home-based business.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Myrtle Beach, SC
Verified Purchase:Yes
I find this laptop great for me and my wife. I love the 17" screen and the clarity is really good. It is very light and just works great
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Penny MC.
Verified Purchase:Yes
Very good and great HP Laptop
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Steffen B
from Sunny Florida
Verified Purchase:Yes
I am really fussy about my technology.
Clearly they have done a great job packing almost everything just short of the kitchen sink.
Okay I would really like a backlit keyboard and a slot for my memory sticks. Turning on an overhead light and a USB adaptor solves those issues.
The price makes it even better, this is my "on the couch" laptop, so lots of internet searching, product reviews and shopping. I also do a significant amount of number crunching for my investments and all get done quickly.
I would recommend this to a friend!
Written by a customer while visiting hp.com