Customer reviews from frigidaire.com
Frigidaire - Gallery 24" Built-In Dishwasher with MaxBoost Dry Technology, 52dba - Stainless Steel
Average customer rating
4.6
(1,066 Reviews)
Rating breakdown 1,066 reviews
5 Stars
764
4 Stars
202
3 Stars
61
2 Stars
13
1 Star
26
Customer Reviews for Frigidaire - Gallery 24" Built-In Dishwasher with MaxBoost Dry Technology, 52dba - Stainless Steel
Customer Rating
3
Not my favorite
on January 3, 2023
Posted by: TBarber
[This review was collected as part of a promotion.] Bottom rack does not roll smoothly. Causing the rack to jam and get stuck.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 4, 2023
Hi, TBarber!
Thanks for reaching out with your concerns! We're sorry to hear you're having trouble with the bottom rack. Due to a necessary gap between the rail on the door and the tub, it is normal for there to be a bump as it rolls. Please ensure that all the wheels are rolling smoothly and there is no extra friction or debris preventing movement. If you have any further trouble or discover issues with the wheels, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Thanks for reaching out with your concerns! We're sorry to hear you're having trouble with the bottom rack. Due to a necessary gap between the rail on the door and the tub, it is normal for there to be a bump as it rolls. Please ensure that all the wheels are rolling smoothly and there is no extra friction or debris preventing movement. If you have any further trouble or discover issues with the wheels, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
But of course
on January 21, 2023
Posted by: Barbaram18
[This review was collected as part of a promotion.] Why choose Frigidaire? Is there any other brand!!!! Why choose something that’s not the best!! Frigidaire is the best!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Dishwasher
on January 24, 2023
Posted by: DanJJ
[This review was collected as part of a promotion.] This is the best dishwasher I have owned. It cleans dishes very well on first wash and doesn’t leave any residue. I love how easy and simple it is to use. There is plenty of space for large pots and pans. The stainless steel finish looks great!
Written by a customer while visiting frigidaire.com
Customer Rating
4
New dishwasher
on January 29, 2023
Posted by: Joanie76
[This review was collected as part of a promotion.] Love the washer. Only problem door not flat when open. Makes awkward to slide the bottom tray in and out.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dishwasher
on January 30, 2023
Posted by: Bober01
[This review was collected as part of a promotion.] Cleans caked on dishes great and is super quiet
Written by a customer while visiting frigidaire.com
Customer Rating
3
Buttons need more improvement
on February 27, 2023
Posted by: SanjeevSaharan
[This review was collected as part of a promotion.] The buttons does not feel clicked or touched while operating. The dishwasher works quite well.
Response from frigidaire.comBy John, Online Outreach Specialist, February 28, 2023
Hello there, our valued customer. We appreciate you sharing your feedback on your dishwasher with us and knowing that you are satisfied with your overall experience with our product. Making sure that our customers are getting the most out of our products has been our top priority. The controls can be set by gently pressing it (soft touch), and that's how it was designed. Should you ever need any assistance or have any additional concerns, feel free to connect with us via Live Chat, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Only Average
on April 7, 2023
Posted by: johnin the bayou
[This review was collected as part of a promotion.] Racks not smooth operation, bottom rack transition from back to front clunky and not smooth, big gap where rollers go from base to door to where you have to physically pick up rack so where rack does not get stuck. Utensil rack just sits in open area, swings back and forth when pulling out the bottom rack. Unit Came with house, I would never purchase this appliance on my own.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 10, 2023
Hello. Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It is an uncommon instance, and we’ll do better in the future. Should you need any assistance please don't hesitate to connect with us via live chat or call us at 1-800-374-4432 Monday through Friday 8:30 am until 8:00 pm EST - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Finally Came In
on April 7, 2023
Posted by: Pat64
[This review was collected as part of a promotion.] I ordered this dishwasher on February 1, 2023, and it was installed February 27. Unfortunately it was defective and would not wash the dishes. I reordered another one just like it that same day, and it finally came in and was installed March 24. After the long wait, this dishwasher works well and is very quiet. The only complaints I have is the silverware container is too short. It does not extend the full length of the bottom rack. The wheels on the bottom rack also catches when fully extended and often times requires you to lift the bottom rack in order to slide it back into the dishwasher. Also, the interior of the dishwasher is a dark color without lighting, and it’s difficult to see if something falls to the bottom of the dishwasher. The dishwasher does clean and dry the dishes well, so I am overall satisfied.
Written by a customer while visiting frigidaire.com