Customer reviews from epson.com
Epson - Expression Premium XP-800 Small-in-One Wireless Photo All-In-One Printer
Average customer rating
3.7
(530 Reviews)
Rating breakdown 530 reviews
5 Stars
236
4 Stars
112
3 Stars
49
2 Stars
35
1 Star
98
70%of customers recommend this product.
(
369 out of
530)
Customer Reviews for Epson - Expression Premium XP-800 Small-in-One Wireless Photo All-In-One Printer
Customer Rating
5
I love my printer
on December 16, 2013
Posted by: aaronbarfield
from North Hollywood, CA
This is the best experience I had evr had with a printer, I love how I can print from my tablet, smart phone, and pc from my wireless printer. I print documents from work and they print at my residence.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
XP-800 Printer
on December 16, 2013
Posted by: Harold B.
from Hagerstown, MD
Prints excellent text and photos.
Printer consumes quite a bit of ink.
Expensive.
Expensive.
Everything on the printer works great.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
XP-800
on December 16, 2013
Posted by: james-michael
Energy efficient quiet and easy to use . Wprks and does exactly what you want it to do. Informs you of any problems like leaving your sheet on the copier
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Ink runs out quickly
on December 16, 2013
Posted by: Rick
from New Hampshire
The only issue I have with this printer is with the ink. It's expensive and seems to run out rather quickly.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Efficient Printer
on December 16, 2013
Posted by: bele
This all in one device is efficient and reliable. Ii have used it for several months at home and very pleased with the purchase. My first Epson printer after many years with another brand and I am pleased.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
epson xp800
on December 16, 2013
Posted by: animal lover
from Valley View Texas
I am 82 years old and was not rased with a lap top in my crib like kids today, so learning new things on my computer does not come easy. Have had several new printers over the years but I have to say that my new Epson-xp800 has been easy to learn and has the most features of all of them.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
Great Printer -unacceptable power cable connection
on December 16, 2013
Posted by: LisaR
from MN
This printer is perfect for us, but since the power cable does not stay connected to it, we will be returning it. Before taking your unit out of the store, I highly recommend pulling it out of the box and checking to see if you can live with how the power cable attaches to the printer.
We will be checking to see if ours is just a lemon in regards to the cord, and we might just exchange if that is the only problem. If you are truly looking to save space, you will NOT be able to push the printer flat against the wall since the cable connection is on the back side.
Otherwise we loved all the features and connecting wirelessly (sp?) through EpsonConnect worked very well through all of our devices.
We will be checking to see if ours is just a lemon in regards to the cord, and we might just exchange if that is the only problem. If you are truly looking to save space, you will NOT be able to push the printer flat against the wall since the cable connection is on the back side.
Otherwise we loved all the features and connecting wirelessly (sp?) through EpsonConnect worked very well through all of our devices.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Good printer, not-so-good firmware & ink cartridge
on December 16, 2013
Posted by: WTP
from Chicago suburbs
Installing setting up the XP-800 printer on Windows XP and Windows 7 was pretty simple, even when adding it to a new computer over 6 months after the original installation (just download the current drivers and software from Epson). The wireless setup was a piece of cake.
The print quality is excellent and pretty fast, though I have not tried printing photos. The primary paper tray should be re-designed to hold much more paper.
Copying bound documents is a bit tedious, as it scans a bit, then prints a bit, instead of scanning a whole page into memory and then printing from memory while a new page is being placed (primarily when copying from bound documents - automatic document feeder copying is easier).
Most frustrating is that the XP-800 WILL ONLY ACCEPT GENUINE EPSON INK CARTRIDGES, not accepting cheaper cartridges. Even more frustrating than that, about 10-20% of the time it rejects GENUINE EPSON INK CARTRIDGES as being unrecognized!! That means that you must always have spare ink cartridges of every color on-hand because you never know when one will suddenly appear as 'unrecognized'!
To their credit, when called Epson has always shipped a new replacement cartridge at no cost; but I would much rather be able to rely on genuine Epson cartridges working until they are empty. Being required to have spares on hand just lets the ink get older before being used. And... they should permit non-Epson ink to be used - it is the customer's choice to: "pay your money and take your chances".
The optional Epson software performs a lot more disk reads and writes than would seem to be warranted. The titles and uses of the optional software are a bit murky, they could offer a lot more documentation (perhaps a link to the full doc) about what each does and why one should install it when being asked if one wants to install it.
Would I buy this printer again? No - but only because of the issues with the ink cartridges. If you can tolerate the genuine Epson ink cartridge failures, then this is a terrific printer. The printer itself performs wonderfully.
I would recommend this to a friend!
Written by a customer while visiting epson.com