Customer reviews from epson.com
Epson - Expression Premium XP-800 Small-in-One Wireless Photo All-In-One Printer
Average customer rating
3.7
(530 Reviews)
Rating breakdown 530 reviews
5 Stars
236
4 Stars
112
3 Stars
49
2 Stars
35
1 Star
98
70%of customers recommend this product.
(
369 out of
530)
Customer Reviews for Epson - Expression Premium XP-800 Small-in-One Wireless Photo All-In-One Printer
Customer Rating
1
Ink gets clogged
on August 19, 2014
Posted by: Nohemi
from Dallas
I might use this printer about once per month and everytime i use it I have to install new cartiges because the head get clogged. Sometimes the printer doesn't recognize the ink even though its brand new original epson ink.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2
Great until it ran out of ink...
on November 11, 2013
Posted by: Macladybug
from Tampa, FL
I would not buy another Epson printer based on my experience...
This printer was purchased to replace another brand printer. It worked easily and without incident until the ink cartridges had to be changed. I was informed it had to be replaced (hardware failure) Since it was 5 months old I was sent a replacement.
The replacement would not print all the colors and after frequent "nozzle checks" etc. stopping reading the ink cartridges that came with the printer nor would it accept the set I had purchased for my original printer.
After some serious complaining I have been sent ANOTHER printer-- to replace the replacement ---a new one. This one set up perfectly and is printing beautifully. I'll let you know what happens when the ink runs out.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Do not purchase
on October 26, 2013
Posted by: AMR
from Ohio
I have had nothing but problems with this printer. The ink cartridges do not last long. You cannot print in black if any other ink cartridge is out of ink. It just keeps beeping at you to fix it. It has a tray that moves in and out when printing something. I am just waiting for the gears on that thing to break. Luckily I received this as a gift, so I did not spend any of my own money. I would NOT recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2
Great Printer for First 9 months of Use
on October 1, 2014
Posted by: paradigmaven
from Columbus, OH, USA
As you can see in the other reviews posted here, the first 6 months are product heaven, after that perhaps a different story. i bought my XP-800 in October 2013 and it has been a good printer and scanner all around - except when it comes to printer cartridge recognition and management of ink use. Without warning, I hit a brick wall that shuts down all printing functions with the message: "You need to replace the following ink cartridges: magenta". i check the ink levels regularly and it was NOT low before i got that drop dead message. Nevertheless, I sent away for a magenta replacement, put it in, and immediately the printer screen said i need a yellow replacement! and again, i can't print anything, even B&W. Obviously this is a product infrastructure flaw NOT a low ink issue. This machine has totally wasted my time! (including this bad review). i am going to replace a complete set of ink cartridges every 6 months from now on to try to achieve a level of reliability.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Serious Problem
on July 16, 2014
Posted by: PhotoBob
from Algoma, WI
I purchased this printer on Dec. 1, 2013, and it worked well until July 9, 2014. I use it primarily for printing photographs. I have printed hundreds, both on glossy and matte paper. On July 9 I tried to print matte finish notecards, and all of the darker areas were blotchy and discolored. It seems to print ok in plain paper settings, but not in Presentation Paper Matte, which is very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
There is a reason printer is discontinued
on December 21, 2014
Posted by: Bighornplateau
from Long Beach, CA, USA
Poor performance print quality, fails to recognize ink cartridges, Ink is expensive, very poor ink yield. Will return for credit.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
3
Good and not so good
on January 22, 2013
Posted by: Anthony
from California
Set Up-Fairly easy
Wireless connection to a Mac-easy
Wireless copying-Really good
Scanning-integration with computer leaves lot to be desired.
Space saving little copier, with decent paper supply feature. Fast copying, but scanning docs in preparation for email isn't working for me yet.
Wireless connection to a Mac-easy
Wireless copying-Really good
Scanning-integration with computer leaves lot to be desired.
Space saving little copier, with decent paper supply feature. Fast copying, but scanning docs in preparation for email isn't working for me yet.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
XP-800 Set-up
on October 10, 2012
Posted by: Born2Shop
from Odenton, MD
Very easy to set up. Instructions were well written and I had no problem following them. Found out I did not have a USB to USB connector so I just used the touchpad to enter in my network info. Easy-peesy! Once that was done I got my main computer set up for the printer and then my ipad. Documents are printing out a lot faster. Looking forward to printing some pictures and comparing them to what I printed with my now-defunct Epson RX600, which I had for awhile.
I would recommend this to a friend!
Written by a customer while visiting epson.com