Customer reviews from epson.com
Epson - Expression Premium XP-800 Small-in-One Wireless Photo All-In-One Printer
Average customer rating
3.7
(530 Reviews)
Rating breakdown 530 reviews
5 Stars
236
4 Stars
112
3 Stars
49
2 Stars
35
1 Star
98
70%of customers recommend this product.
(
369 out of
530)
Customer Reviews for Epson - Expression Premium XP-800 Small-in-One Wireless Photo All-In-One Printer
Customer Rating
4
Soooo Easy!
on December 3, 2013
Posted by: Tommy
from AnnArbor, Mich
I'm always a little nervous when installing new hardware. However, I have to say that EPSON has made this a straight forward and foolproof process. This is a first for me. I'd give it a higher rating, but I haven't had it very long. Although, I expect nothing but the best from EPSON.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
on December 7, 2013
Posted by: Star Walker
from North Carolina
Our third Epson printer over the years and we loved all of them. The XP 800 is an extremely impressive all-in-one with great features and very high quality prints and copies. An outstanding value and quality.
It is quite easy to operate all the functions with very straight forward directions. Tech Support is outstanding. We highly recommend this product and this company.
It is quite easy to operate all the functions with very straight forward directions. Tech Support is outstanding. We highly recommend this product and this company.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
It's all about the Expensive INK!
on December 17, 2013
Posted by: Bee
from El Paso, TX
I've had to buy ink 3 times and have used the printer very little. It has happened twice that the printer does not recognize Epson's own brand of ink and I've had to re-buy to get the darned thing to work. It's a total ink pig and if I could I'd try to get my money back.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Buyer Beware!
on December 26, 2013
Posted by: Pepper
This printer worked fine until it hit 10 months old. Then the problems with printing and copying began. Black printing was light gray and copying was picking up colors not on the original (green, yellow and red.) Within 1 month, Epson has replaced my original printer 3 times! The first was refurbished which was unacceptable; it was so beat-up looking it belonged in the trash. The other 2 were brand new printers that within days started showing problems with printing and copying. I've had this one about 2 weeks now; we shall see how it holds up. The one star rating I gave it was over-rated, but I'm not able to give it less...
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2
Warranty Expired-Printer Expired
on January 1, 2014
Posted by: unhappycamper
from Huntsville, AL
I have been using the Epson XP-800 for 12 months and 4 days. All of a sudden it won't print anything requiring black ink. I have gone through all of the troubleshooting processes to include using one complete set of ink cartridges for print head cleaning. Still nothing.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Guzzles Ink...Clogs up. Very disappointing
on January 15, 2014
Posted by: Momofive
from Calhoun, GA
Bought the printer and after a few days had to replace all the ink cartridges. Two weeks later, colors were missing on print out. Ran all the maintenance and trouble shooting. Called support, very friendly, ended up with a replacement unit. Second unit lasted five months before the same thing happened. This printer guzzles the ink. Print out nothing but black documents; but the blue, red, and yellow ink levels are low. Never printed out photos, but black photo ink level is low. Now, after talking with support...full ink levels all around, colors are not showing up on printouts...waiting on replacement unit number three. Third time a charm?
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Very disappointed
on July 2, 2014
Posted by: montanadonna
from Victor, MT
I usually like Epson printers for their quality photos. I've only had the xp-800 small in one for about a year. I've had to frequently clean the print heads & now it's not recognizing "new" print cartridges. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Epson Expression Premium XP-800 Small-in-One® Prin
on July 8, 2014
Posted by: Rosie
from St Augustine Florida
This all in one has many great features but I will never buy another. It goes through ink like crazy. The cartridges can not be refilled. You have to use Epson ink or it wont work. Generic ink which is cheaper will not be recognized and therefore the printer wont work. If I chose draft mode to conserve ink it is so pale it cant be read so you have NO choice but to use a mode that uses more ink. Stay away ,very far away from this product.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com