Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
5
Perfect value for money
on October 5, 2022
Posted by: Love2Shop
[This review was collected as part of a promotion.] We use our tv for gaming and live streaming. We are very satisfied so far. Very nice colors, sound. no issues so far.
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV in 2022
on October 5, 2022
Posted by: Michael
[This review was collected as part of a promotion.] Big samsung fan but this TV is unbelievable great quality with 3 HDMI slots and great picture quality 😀
Written by a customer while visiting Samsung US
Customer Rating
4
Good to use it
on October 5, 2022
Posted by: Srinath
[This review was collected as part of a promotion.] Good applications and easy to move between the apps. Flexible connecting to any App Store apps. Easy to access. Remote control is too good
Written by a customer while visiting Samsung US
Customer Rating
4
GOOD TV FOR THE PRICE
on October 5, 2022
Posted by: Myroomtv
[This review was collected as part of a promotion.] Good TV, but it does take a few minutes to connect to my internet. I wish it was faster to connect.
Written by a customer while visiting Samsung US
Customer Rating
4
Good picture, but could be brighter
on October 5, 2022
Posted by: Jharts
[This review was collected as part of a promotion.] Streaming works well, difficult to add new apps though. The picture quality is good, but the color settings could allow the picture to be brighter.
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV I love it!!!
on October 5, 2022
Posted by: Omarrie
[This review was collected as part of a promotion.] I have no issues with this TV, I love it, but only one flaw when playing my PS5 is that from bright scene to dark scenes is not smooth.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 5, 2022
Omarrie,
I’m sorry to hear you’re not fully satisfied with the Q60B TV’s picture quality. If the image is too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred. Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
Please also make sure you’ve got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
I’m sorry to hear you’re not fully satisfied with the Q60B TV’s picture quality. If the image is too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred. Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
Please also make sure you’ve got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on October 5, 2022
Posted by: Sagar20
[This review was collected as part of a promotion.] Very good picture quality and exprience is very beautiful . I would recommend to all my friends and family
Written by a customer while visiting Samsung US
Customer Rating
3
Perfect size for my apartment
on October 5, 2022
Posted by: Charlie
[This review was collected as part of a promotion.] This is my second Samsung QLED 4K. Picture is slightly improved from the Q60A. Crisp picture and clean sound through the Samsung sound bar. I'm not a gamer, so this is a great television for me. I am NOT, however, a fan of the solar powered remote. It's been finicky since Day 1 either appearing to not be charged or requiring "re-pairing" to fully function. No charging cable was included with the Q60B so I had to purchase one separately. The batteries in the Q60A remote seemed to last a very long time so I'm not sure there's an overwhelming advantage to this model.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 5, 2022
Charlie,
I’m sorry to hear your Q60B TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds.
After performing this reset, you will need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.
If the remote will not pair:
1. Unplug the TV for 30 seconds, and plug it back in.
2. Try moving closer to the TV and re-pairing.
Please also check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery.
If the remote still does not pair to the TV, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
I’m sorry to hear your Q60B TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds.
After performing this reset, you will need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.
If the remote will not pair:
1. Unplug the TV for 30 seconds, and plug it back in.
2. Try moving closer to the TV and re-pairing.
Please also check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery.
If the remote still does not pair to the TV, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US