Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
5
Amazing image
on May 31, 2022
Posted by: Sdtvli
[This review was collected as part of a promotion.] I just love to watch movies and sports on this TV! Even next to a window, the picture is very bright!
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on October 6, 2022
Posted by: JFORD1975
[This review was collected as part of a promotion.] This is our 2nd Samsung television purchase. This time we upgraded to the 85 inch which has crystal clear picture, amazing color and contrast. Would definitely recommend the Samsung brand and plan to purchase in the Samsung family again! Total bang for the dollar.
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT PICTURE
on June 20, 2022
Posted by: Love2golf
[This review was collected as part of a promotion.] This TV has a great picture. The screen is very bright so even in a room with a lot of light from sunshine there is no glare. Great for sports easy to see the golf ball and hockey pucks that is how good the clarity is. QLED makes a difference. I think it is the best picture you can get at this price point.
Written by a customer while visiting Samsung US
Customer Rating
3
Its Great But...
on October 19, 2022
Posted by: UncleSamsung
[This review was collected as part of a promotion.] The 4k image is excellent and the customizable settings are a plenty. Overall I like it BUT when theres a dark image I see splotches of light bleedthrough that is annoying. What is almost perfection is ruined by this defect. Its under warranty and seemsvto be a common problem so I'll see if it can be fixed. Untill then 3 stars.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 19, 2022
UncleSamsung,
Thank you for sharing your thoughts on the Q60B TV's picture quality. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your thoughts on the Q60B TV's picture quality. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Picture is good but it's super slow
on November 25, 2022
Posted by: Joe10
has trouble connecting with bluetooth, it's so slow im constantly unplugging it to reset it.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, November 28, 2022
Joe10,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q60B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q60B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever
on October 5, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] I originally had a QLED 65 INCH and loved the SAMSUNG brand so much, I saved up and got my dream smart TV. The SAMSUNG Q60B 85 INCH TV. Man, this TV does anything and everything you want. I swear, I learn something new everyday on this cool TV. I strongly recommend this TV for anyone who can handle this 85 INCH monster. Russ L.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 16, 2022
Posted by: Tshopss
[This review was collected as part of a promotion.] Great for gaming or watching a good movie. Movie theater quality. I would definitely recommend this product.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on June 16, 2022
Posted by: Rokk7456
[This review was collected as part of a promotion.] This is my main tv in the living room, I bought a curve for the bedroom and I finally decided to buy a new tv for the living room. This tv replaced a big box Sony 65 which was the state of the art when I bought it a decade ago, lol. Qled has the best picture. I swear while watching football I can see the blades of grass move. All the included features work great as they should. The only thing I wish I would have done differently is buy a bigger one.
Written by a customer while visiting Samsung US