Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
4
Such a great clear picture
on September 27, 2022
Posted by: Boxaroundjack
[This review was collected as part of a promotion.] Love the color on this TV playing games or watching tv/ movies the color always stands out. The sound is pretty decent as well but gets lost to background noise fairly easily.
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung!
on September 28, 2022
Posted by: samsungreviewer22
[This review was collected as part of a promotion.] My Samsung TV works excellently for all uses - everyday watching, YouTube, streaming, gaming, you name it. I have had no problems or issues with it!
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest features
on September 29, 2022
Posted by: BJMac56
[This review was collected as part of a promotion.] I use my TV for everything it has been the best TV purchase I have ever made....thank you!! I haven't had any problems with it whatsoever it's the best thing that I've ever gotten and I love it completely.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Tv
on September 30, 2022
Posted by: bluedevil89
from Montclair
Gender:Male
[This review was collected as part of a promotion.] This is one of the best TVs I've had. I love the Q Symphony feature it has in collaboration with my Samsung sound bar, really gives it a fully immersive experience. The picture is so crisp and clear, and so vibrant! It's great for gaming, the screen has such a high refresh rate. I love that it works with Google and comes with so many supported streaming services. This TV is simply amazing.
Written by a customer while visiting The Insiders
Customer Rating
3
Audio Video is out of synch
on September 30, 2022
Posted by: lisa32258
unable yo synch audio video. i do not have a sound bar or any kind of device. i went through all the trouble shooting information to no avail. i give up.
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 30, 2022
lisa32258,
I'm very sorry to hear you're experiencing audio delays on your Q60B TV. Please try resetting your TV's sound and performing any available firmware updates, which may help resolve this.
Resetting Sound
Go to: Home > Menu > Settings > All Settings > Sound > Expert Settings > Reset Sound
Updating Firmware
Go to: Home > Menu > Settings > Support > Software Update > Update Now
If the issue persists, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
I'm very sorry to hear you're experiencing audio delays on your Q60B TV. Please try resetting your TV's sound and performing any available firmware updates, which may help resolve this.
Resetting Sound
Go to: Home > Menu > Settings > All Settings > Sound > Expert Settings > Reset Sound
Updating Firmware
Go to: Home > Menu > Settings > Support > Software Update > Update Now
If the issue persists, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
well designed menu
on September 30, 2022
Posted by: godfather0
[This review was collected as part of a promotion.] Great menu set up. Easy to navigate. Picture is excellant.
Written by a customer while visiting Samsung US
Customer Rating
5
WOW !! CERY IMPRESSED !
on October 2, 2022
Posted by: CaveyPete
[This review was collected as part of a promotion.] Once you see this television in operation you will be totally taken away with the colors and the clarity. The color range is stupendous and the resolution is phenomenal ! This is definitely a television that you will want to own as soon as possible and will have for years to come. Samsung quality speaks for itself and they stand behind their products. Many of my family have bought Samsung for decades and will continue to buy Samsung since they are far beyond all other companies in quality and innovation.
Written by a customer while visiting Samsung US
Customer Rating
5
Picture and Sound is Intense
on October 3, 2022
Posted by: SandyJK
[This review was collected as part of a promotion.] I love the clear intense picture and the outstanding sound. Unfortunately the screen cracked and I had to get a new TV. I really loved this one!!
Written by a customer while visiting Samsung US