Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
4
Very nice 4K
on September 26, 2022
Posted by: BigDaddy70
[This review was collected as part of a promotion.] My television has a very nice picture for watching 4K content. I also use it for console gaming and it sure makes that look better. I wish Samsung had Dolby Vision so I can really enjoy gaming.
Written by a customer while visiting Samsung US
Customer Rating
3
This product has a good picture
on September 26, 2022
Posted by: Watcher
[This review was collected as part of a promotion.] The picture has it of this TV it is very good when watching a show or a movie however the computer aspect or the smart TV aspect has a lot to be desired the inputting using the remote is very slow and terrible it's no better than trying to use the one from fire stick need to allow for a good keyboard even if it's a virtual keyboard. The sound seems to be okay I have not tried it with the sound bar but the internal speaker seem to be fine. When changing the size of the screen sometimes you have to jump through too many Hoops rather than just using a remote hitting the buttons you have to go make sure you're on the right type of show blah blah blah making that easier would also be a good idea. Overall for the the cost of the TV it seems to be a good picture when watching your shows the sound is fine just the extras need to be worked on
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 27, 2022
Watcher,
Thank you for sharing details of the issues you’ve experienced with slow remote response time. To ensure your TV is fully optimized, please be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an update available by going to: Home > Menu > Settings > Support > Software Update > Update Now.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing details of the issues you’ve experienced with slow remote response time. To ensure your TV is fully optimized, please be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an update available by going to: Home > Menu > Settings > Support > Software Update > Update Now.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
The picture is amazing
on September 26, 2022
Posted by: Samsungfanboy
[This review was collected as part of a promotion.] I use my Samsung TV for entertaining movies sports all around entertainment what makes my Samsung TV amazing it's the color the brightness the easy setup able to use SmartThings
Written by a customer while visiting Samsung US
Customer Rating
4
Clean and clear, but could be sharper
on September 26, 2022
Posted by: Dannyboy3
[This review was collected as part of a promotion.] Good, solid 4K TV. Colors are good, can get washed out a little here and there. Picture is clean, but could be sharper in the 4K department.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 27, 2022
Dannyboy3,
Thank you for sharing your thoughts on your Q60BD TV’s image quality. The TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve the picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Menu > Settings > All Settings > Picture > Expert Settings
5) Choose a Picture Mode by going to Menu > Settings > All Settings > Picture > Picture Mode and choose from Dynamic, Movie, or Filmmaker Mode.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on your Q60BD TV’s image quality. The TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve the picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Menu > Settings > All Settings > Picture > Expert Settings
5) Choose a Picture Mode by going to Menu > Settings > All Settings > Picture > Picture Mode and choose from Dynamic, Movie, or Filmmaker Mode.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture.
on September 26, 2022
Posted by: Chuck125
[This review was collected as part of a promotion.] This TV has a fantastic picture, still getting used to the remote control. The remote is a bit different from what I was used to. It's starting to get a bit more intuitive after some use. The sound is OK, I'm considering adding a sound bar to beef up the sound. I would purchase again.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 26, 2022
Posted by: PENNYGIRL10
[This review was collected as part of a promotion.] Love streaming capabilities I only have a 40 inch screen, would enjoy larger screen television. With more capabilities than the one I have now.
Written by a customer while visiting Samsung US
Customer Rating
5
Picture Quality is fantastic
on September 26, 2022
Posted by: Spidersdream
[This review was collected as part of a promotion.] The Samsung TV has been a dream to use. Easy menu. Easy to install apps. Menu is a breeze to learn. Picture quality is great. I love it.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent.
on September 26, 2022
Posted by: Lv2shop
[This review was collected as part of a promotion.] Just what I needed. Perfect for when I'm cycling. As well for streaming services.
Keep up the great work Samsung
Written by a customer while visiting Samsung US