Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
5
This is an excellent purchase
on August 23, 2022
Posted by: Nithi8
[This review was collected as part of a promotion.] This have all the features I wanted. You can watch TV while you are working using multiple screens. I am very happy with my choice of TV.
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice TV
on August 23, 2022
Posted by: Hamood
[This review was collected as part of a promotion.] Very nice TV . Great display and sound . the only issue is the remote for some reason always an issue with it
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, August 23, 2022
Hamood,
We appreciate your review of Samsung’s Q60B TV. So we can better understand the remote problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate your review of Samsung’s Q60B TV. So we can better understand the remote problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Thank you for being an awesome company!
on August 23, 2022
Posted by: Irizarry
[This review was collected as part of a promotion.] Awesome product! Great tv. This is my 3rd Samsung tv. I am a big supporter for Samsung products. Can’t go wrong with Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv!
on August 23, 2022
Posted by: Samfan1
[This review was collected as part of a promotion.] I love this tv! As far as I’m concerned, Samsung is the only brand tv I’ll ever buy from now on. This tv replaced a more expensive brand that started with a V and ended with an O, which was probably the worse tv I’ve ever owned. So glad I discovered Samsung tvs!
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional picture quality for the price!
on August 23, 2022
Posted by: BamaFan59
[This review was collected as part of a promotion.] Excellent picture quality. 4K viewing is very high quality. Simple and easy to connect and control my AV system with the included remote. Great color accuracy, and the available settings are easily dialed in to get a great quality viewing experience. I compared several brands, and this this model was simply so much better than similar models of other brands. QLED is far superior to anything else I’ve seen. College football is spectacular on this TV. My last several TVs have been Samsung, dating back to 2007 and including a couple of Plasma models. 5 Stars for this one.
May try a 75” QLED next, but you can’t go wrong with a Samsung QLED. Very happy with this TV!
May try a 75” QLED next, but you can’t go wrong with a Samsung QLED. Very happy with this TV!
Written by a customer while visiting Samsung US
Customer Rating
3
Good product for the price
on August 23, 2022
Posted by: SportsFan
[This review was collected as part of a promotion.] The TV's internal processor is fast, so you don't have to wait long for apps, movies, tv, ect. to start.
Love the integration of Alexa, I just talk like I'm talking to an Alexa, very useful.
The one thing that is not ideal is the brightness. For some movies, shows, and apps, the screen is not bright enough. I have to turn off all the lights in the basement.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, August 23, 2022
SportsFan,
We appreciate you sharing details of the image quality on your Q80BD TV. Please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred.
Check to see if Contrast Enhancer has been enabled. This setting automatically adjusts your TV's brightness so the difference between bright and dark areas is not excessive. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings > Contrast Enhancer
If Contrast Enhancer hasn’t been enabled, please see if Brightness Optimization, Brightness Reduction, or Motion Lighting have been enabled and disable them.
- Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
Please also be sure your TV’s firmware is up to date with the latest version. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
We appreciate you sharing details of the image quality on your Q80BD TV. Please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred.
Check to see if Contrast Enhancer has been enabled. This setting automatically adjusts your TV's brightness so the difference between bright and dark areas is not excessive. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings > Contrast Enhancer
If Contrast Enhancer hasn’t been enabled, please see if Brightness Optimization, Brightness Reduction, or Motion Lighting have been enabled and disable them.
- Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
Please also be sure your TV’s firmware is up to date with the latest version. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great for the family!
on August 23, 2022
Posted by: Family1st
[This review was collected as part of a promotion.] This tv is wonderful for bringing the whole family together, fantastic movie nights with the kids. So easy to use with the sleek/modern design. Is so inclusive with the app and crystal clear instructions. Such a wonderful tv, couldn’t be better!! Our family LOVES IT!
Written by a customer while visiting Samsung US
Customer Rating
5
Q60B QLED 4K Smart TV from Samsung
on August 23, 2022
Posted by: mack25
[This review was collected as part of a promotion.] First time owner of Samsung QLED and love it. Quality picture, sound and size. Highly recommend.
Written by a customer while visiting Samsung US