Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
5
Samsung tv
on August 23, 2022
Posted by: Dav360
[This review was collected as part of a promotion.] This is our second Samsung TV. Easy set up, user friendly and they last forever! Great video and audio.
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect TV for a busy kitchen
on August 23, 2022
Posted by: Denise
[This review was collected as part of a promotion.] Fits perfect in a busy kitchen where everyone gathers. Great streaming apps already in. Fits perfect in a nook everyone. Can see from anywhere in the kitchen. Good for gaming
Written by a customer while visiting Samsung US
Customer Rating
4
Great all around smart tv
on August 23, 2022
Posted by: Smooch
[This review was collected as part of a promotion.] I use my tv for gaming and streaming. The picture quality is great and the user interface is very easy to navigate. The remote control is wonderful. I love the voice command features of the remote. Overall quality of this tv is exceptional at this price point
Written by a customer while visiting Samsung US
Customer Rating
5
Nice product.
on August 23, 2022
Posted by: Dexter281
[This review was collected as part of a promotion.] The software is some slow in times, but everything is fine, good picture, good sound, the remote control is very easy to handle.... i recommend this product.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome picture
on August 23, 2022
Posted by: jsim1028
[This review was collected as part of a promotion.] the clarity on this television is awesome, I am glad I made the purchase, very easy to navigate, will buy again
Written by a customer while visiting Samsung US
Customer Rating
4
Good Motion refresh
on August 23, 2022
Posted by: SAMMY2
[This review was collected as part of a promotion.] I really like the motion and color of this tv. I do not like the inability to brighten the dark. Black washes everything out, and you cant see fine details. I have it set as bright as it gets. Most shows are not really dark, but those that are, can be frustrating. Overall, I like it. Fix the black settings.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, August 23, 2022
Sammy2,
We appreciate you sharing details of the dimming issue you’ve experienced on your QN90B TV. Please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred.
Check to see if Contrast Enhancer has been enabled. This setting automatically adjusts your TV's brightness so the difference between bright and dark areas is not excessive. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings > Contrast Enhancer
If Contrast Enhancer hasn’t been enabled, please see if Brightness Optimization, Brightness Reduction, or Motion Lighting have been enabled and disable them.
- Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
Please also be sure your TV’s firmware is up to date with the latest version. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate you sharing details of the dimming issue you’ve experienced on your QN90B TV. Please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred.
Check to see if Contrast Enhancer has been enabled. This setting automatically adjusts your TV's brightness so the difference between bright and dark areas is not excessive. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings > Contrast Enhancer
If Contrast Enhancer hasn’t been enabled, please see if Brightness Optimization, Brightness Reduction, or Motion Lighting have been enabled and disable them.
- Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
Please also be sure your TV’s firmware is up to date with the latest version. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Graphic & Sound Quality
on August 23, 2022
Posted by: Umerkhan
[This review was collected as part of a promotion.] I have tried different TV's from different companies but i came to the contact that Samsung is the best when it comes to Quality and Compatibility. Amazon graphics and build in sound system make it worth the price. I will definitely recommend buying Samsung if you looking to buy new tv.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on August 23, 2022
Posted by: ManyTVs
[This review was collected as part of a promotion.] Bought this TV to hang in our master bathroom on a mount tilted downward. The picture is crisp and superb. The software on the TV is very fast. Sound quality is also great. Ease of setup is a 9/10.
Written by a customer while visiting Samsung US