Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
5
Amazing TV
on August 8, 2022
Posted by: ImplicitZen
[This review was collected as part of a promotion.] I use my TV mainly for watching movies and twitch streams. My wife has poor vision so having a large tv with crystal clear picture and good color separation is very important to us. The Samsung Q80B fits the bill perfectly. One of my favorite features, are the intelligent picture and intelligent audio features. These calibrate the image and sound quality to great effect without my having to go in and do it manually.
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung entertainment experience.
on August 8, 2022
Posted by: DfactsisALL
[This review was collected as part of a promotion.] I use my TV to stream a large selection of movies, music, and series... I enjoy alot of syfy shows and movies,and the crystal picture I get is critical for total experience.. There is surprising quality in the speakers of the TV as well while jamming music videos!
Written by a customer while visiting Samsung US
Customer Rating
5
Great, but not best.
on August 9, 2022
Posted by: StevoGrantusWoodland
[This review was collected as part of a promotion.] In general TV is great, but compare image quality to OLED I will will give up on this one. Some portion of the screen have white spots, there is no black black, but when image shown looks good!
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, August 10, 2022
Hi,
Thank you for sharing your thoughts on the picture quality of your Q80B TV. To ensure your picture is fully optimized, please be sure your TV is up to date with the latest firmware version, as this includes picture quality updates. You can check this by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing out-of-the-box is not to your liking after performing any available firmware updates, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your Q80B TV. To ensure your picture is fully optimized, please be sure your TV is up to date with the latest firmware version, as this includes picture quality updates. You can check this by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing out-of-the-box is not to your liking after performing any available firmware updates, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV I ever bought
on August 9, 2022
Posted by: Pmille7
[This review was collected as part of a promotion.] Picture quality is amazing, tv is quick and the remote is something else you don't ever need to worry about batteries bc it has a rechargeable battery and if you don't have a charger just take it out in the sun bc it's solar powered how cool. Great job samsung this is something else
Written by a customer while visiting Samsung US
Customer Rating
5
More then a t.v.
on August 9, 2022
Posted by: SamsungAllDayEveryWa
[This review was collected as part of a promotion.] I am a huge fan of Samsung, have been for years. I enjoy the flawless connection between devices. The smart things app is so incredible! I frequently use it to link my samsung phone to my Samsung QLED 65" t.v. I can mirror my phones screen on the t.v. and vice versa! I can use my phone as a remote and even turn my t.v. off from work! The picture quality is amazing! It makes playing games and movies so much more satisfying! Sure you can get other brands and they may be cheaper. But you will NEVER match the quality, ease of use, and the wonderful cross device cooperation with Samsung. I refuse to use other brands now that I've spent time with Samsung. One additional feature I personally enjoy is the Samsung t.v. plus. It takes me back to the days of basic t.v. and offers so many channels. I can honestly say I am satisfied with my purchase of this t.v. I am one who does homework and reviews before I buy, and I did not regret it. I will be sticking with Samsung for my foreseeable future. Thanks for a great product.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on August 10, 2022
Posted by: Retirednav05
[This review was collected as part of a promotion.] Thos tvbis great for streaming and just plain ol cable tv. Use it daily and u will see how clear it is
Written by a customer while visiting Samsung US
Customer Rating
5
Very Responsive
on August 10, 2022
Posted by: thisIsThe1
[This review was collected as part of a promotion.] All the functions work well with snappy response time. The picture is crisp and clean. An excellent addition to the household.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Products
on August 10, 2022
Posted by: Jayjay
[This review was collected as part of a promotion.] Very happy with this purchase going froma55 to a 85 big difference but totally worth it. It goes great with the other Samsung products I have around the house.The picture quality is amazing especially with 4K
Written by a customer while visiting Samsung US