Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
5
I love this tv
on August 3, 2022
Posted by: VibezzWrld
[This review was collected as part of a promotion.] I use this TV for gaming and movies and it has very smooth transitioning and very clear. I would recommend this.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Tv that I have
on August 3, 2022
Posted by: ken123
[This review was collected as part of a promotion.] Best TV ever, we tried an LG but only lasted 3 month, we decided to go back to Samsung and that was a year ago
Written by a customer while visiting Samsung US
Customer Rating
4
Vivid pictures, and clear display
on August 3, 2022
Posted by: BIGtiger97
[This review was collected as part of a promotion.] I use my Samsung 70 inch TV for gaming and I love how it senses when I start a game on my Xbox and puts it in the game mode which reduces the visual lag which really helps in competitive games like call of duty! Very crystal clear image and vibrant images make it very immersive
Written by a customer while visiting Samsung US
Customer Rating
5
OUTSTANDING!!!
on August 3, 2022
Posted by: Lglyspkng
[This review was collected as part of a promotion.] I use this to replace an older TV of a formerly popular brand and to give myself a treat. The colors are so realistic that my dog and cat have run into the set at times! I added a surround sound sound bar system, (Samsung of course) and live in my own theater now. I sometimes forget about the rear speakers and start looking around to see who else is in the room!
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing picture unless everything in frame is dark
on August 4, 2022
Posted by: CbtCork
[This review was collected as part of a promotion.] Love the color from Samsung. Menus are easy to navigate and the remote works great. My only complaint is the experience when everything in frame is dark. I can barely see anything in those moments.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, August 4, 2022
CbtCork,
Thank you for your review of the Q60B TV. If the image you're seeing is too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred.
Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
Please also be sure your firmware is up to date with version 1303.0 which includes various performance and picture quality updates. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for your review of the Q60B TV. If the image you're seeing is too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred.
Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
Please also be sure your firmware is up to date with version 1303.0 which includes various performance and picture quality updates. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
65 inch 60 series
on August 4, 2022
Posted by: Brewcrew82
[This review was collected as part of a promotion.] Great for bedroom wall mount. Picture and Screensaver. Bixby and Alexa compatible looking at 75 inch for theater.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Color Quality
on August 4, 2022
Posted by: geckogal
[This review was collected as part of a promotion.] TV is in the bedroom so just use it for watching movies and TV shows. We are not gamers. It has wonderful color and is the right size for our use.
Written by a customer while visiting Samsung US
Customer Rating
5
I love the picture quality
on August 4, 2022
Posted by: Doughboy
[This review was collected as part of a promotion.] We use it for normal watching and family night. The quality is amazing and customer service has been excellent.
Written by a customer while visiting Samsung US