Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
5
Exquisite picture and smart features.
on July 27, 2022
Posted by: Sheezabiker
[This review was collected as part of a promotion.] This is my 3rd Samsung TV. They just keep getting better and better! The new features are easy to navigate and the brightness is stunning.
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV and Highly Recommended
on July 27, 2022
Posted by: Alexsc11
[This review was collected as part of a promotion.] The most important thing to me is that the TV operates fast: from the moment I turn it on to watch the first image on the screen, surfing through channels or switching to the different input ports. This TV does it all. The image resolution is as good as any Samsung TV I have ever owned.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV incredible picture
on July 27, 2022
Posted by: Aviddx
[This review was collected as part of a promotion.] Best tv I've ever owned, the picture is unreal games look fantastic. I love all my samsung products
Written by a customer while visiting Samsung US
Customer Rating
4
Large clear imaging
on July 27, 2022
Posted by: bumpkinsrus
[This review was collected as part of a promotion.] We use our Samsung TV almost exclusively for streaming, using Roku device. Have also viewed a couple of videotapes and DVDs to see how they look on this TV. Overall we are very pleased with this TV.
A quibble we have with it is: the plasma TV this replaced seemed to have better clarity of fast motion, such as action sports and car racing. Tried using the programmed in Samsung streaming service on this TV, but there is constant buffering when trying to view movies. Has to be Samsung problem because never have this problem with Roku, and speedtest shows constant 300+MBS.
A quibble we have with it is: the plasma TV this replaced seemed to have better clarity of fast motion, such as action sports and car racing. Tried using the programmed in Samsung streaming service on this TV, but there is constant buffering when trying to view movies. Has to be Samsung problem because never have this problem with Roku, and speedtest shows constant 300+MBS.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 27, 2022
Hi there,
We appreciate your feedback on your Q60B TV’s picture when watching fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Buffering when streaming content online is related to your internet connection speed. Buffering may occur on your Samsung Smart TV while streaming video content over the internet. Buffering usually occurs when your internet connection provided by your ISP cannot supply data fast enough for the playback device.
We suggest you try the following:
1) Use 5G Wi-Fi if possible
2) Try wired LAN if available
3) Try repositioning the router so there are no obstacles between your TV and the router
4) Please be sure you have the latest firmware update which enhances network connectivity.
Should your issue persist, you may want to contact your ISP to check or increase your internet speed.
If there’s anything we can further help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on your Q60B TV’s picture when watching fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Buffering when streaming content online is related to your internet connection speed. Buffering may occur on your Samsung Smart TV while streaming video content over the internet. Buffering usually occurs when your internet connection provided by your ISP cannot supply data fast enough for the playback device.
We suggest you try the following:
1) Use 5G Wi-Fi if possible
2) Try wired LAN if available
3) Try repositioning the router so there are no obstacles between your TV and the router
4) Please be sure you have the latest firmware update which enhances network connectivity.
Should your issue persist, you may want to contact your ISP to check or increase your internet speed.
If there’s anything we can further help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
I love the ease of use and the great picture!
on July 27, 2022
Posted by: BigSemiGuy
[This review was collected as part of a promotion.] I stream different apps for tv shows and movies. It is easy to use and access all my viewing needs.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the way to go
on July 27, 2022
Posted by: TheDemigod
[This review was collected as part of a promotion.] Everything I own is Samsung. The Samsung ecosystem is on par with no one. The TV is of a high quantity. The os is super user friendly. Plus super easy to pair with all my devices.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on July 27, 2022
Posted by: Bigboy
[This review was collected as part of a promotion.] TV colors are awesome, The sound and manageability of the control. everything is perfect. the measure we bought was perfect for our perfect place in the living room
Written by a customer while visiting Samsung US
Customer Rating
5
A Great Home TV
on July 27, 2022
Posted by: Soundwave
[This review was collected as part of a promotion.] I love the Samsung branding and this TV product is proving why I still enjoy this brand. From the wonderfully 4K HD imagery and Bluetooth Speakers that comes with the TV, everything about it is perfect!
Written by a customer while visiting Samsung US