Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
5
Just a Great TV
on July 26, 2022
Posted by: RonnieSamsungTVisBes
[This review was collected as part of a promotion.] This is best TV I've ever owned!! The picture, look and quality simply cannot be any better!!! I've purchased many other brands and my Samsung beats them all! I paid a little more, but the overall performance was definately worth the cost.
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible picture with great built in features
on July 26, 2022
Posted by: Squroink
[This review was collected as part of a promotion.] This is the clearest TV I've ever seen. Reacts well to different lighting conditions and has a lot of fantastic built in features. Great for sports, gaming, or vegging on the couch.
Written by a customer while visiting Samsung US
Customer Rating
5
Great! Samsung
on July 26, 2022
Posted by: Onyxgirl
[This review was collected as part of a promotion.] I'm really enjoying my smart TV, I luv the clarity in the colors, the additional plus TV channels available and many more features
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Picture In All Lighting
on July 26, 2022
Posted by: Mistafusion
[This review was collected as part of a promotion.] I would rate this TV 10 out of 10. The picture quality is amazing, no matter what lighting may happen to be in your home or office. Even the speakers sound good if you don't have surround sound.
Written by a customer while visiting Samsung US
Customer Rating
3
This product has a messy UI with great picture.
on July 26, 2022
Posted by: Firstsamsungtv
[This review was collected as part of a promotion.] It is really annoying when you can't have shortcuts for memory, network, or PS5 on the front page of your screen when you turn on the TV. Sure you got shortcuts for apps like netflix, disney+, etc. But when I want to watch something on my hard drive or stream it through my PC there is so much navigation just to get to that. Sure you can use the voice command that takes 10-15 secs to respond if it can even understand you, but I would like to have an easier time navigating to what I want to do.
Picture: A
Audio from TV: C
UI: D
Audio from TV: C
UI: D
If you want a TV with great picture on the cheap this is a good option.
If your trying to to use this TV for other things than watching movies or streaming, I would not recommend it based off the UI interface.
If your trying to to use this TV for other things than watching movies or streaming, I would not recommend it based off the UI interface.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 27, 2022
Hi,
Redesigned in 2022, Next Home pulls opens a separate menu that is easier to see and navigate. In addition to the new layout, Next Home has a convenient sidebar on the left. The sidebar is broken down into five sections, categorizing different features and settings in a streamlined design. To open Next Home, just press the Home button on your remote. The following tabs will be available:
1. Privacy Choices: Review your TV’s Terms & Conditions, Privacy Policy, and Privacy Center
2. Search: Instead of browsing content aimlessly, you can search for specific movies or shows by typing out keywords in the search bar at the top or saying a command using your remote. Your recent Search History and Popular searches will appear on this page as well.
3. Ambient Mode: Access Ambient Mode settings to customize your TV’s screen when it isn’t being used. You can make your TV display a relaxing photo, a picturesque image, or a funky background to keep things interesting. And if you’re into NFT artwork, Ambient Mode now has an entire NFT section with content from the Nifty Gateway marketplace!
4. Gaming Hub: Run out of console games to play? Check out the new Gaming Hub, a discovery platform that includes games you can stream right on your TV! Browse new releases, indie gems, or simply go back to that one game you can't put down. There are also multiple playing options, so the possibilities are endless.
5. Media: Your hub for all things entertainment. Available streaming apps will display at the top of the screen, such as Netflix, Samsung TV Plus, and more. Next Home will learn your viewing patterns over time and suggest movies and shows based on what you like.
6. Menu: The Menu tab lets you access Settings and Connected Devices. From here, you can access or change most settings on your TV. And of course, you can manage any devices you’ve previously connected or would like to pair.
Please know you can quickly access your TV Settings by pressing the Settings/Number/Color button (below the power button) on your remote. After using the below pathway a few times, pressing this button will remember and quickly configure frequently used functions.
1. Press the Settings/Number/Color button on your remote.
2. Press the UP directional button on your remote. When you press this button, the Settings menu/Virtual number pad/Color pad are displayed.
3. From the Settings menu, you can quickly set the options of your frequently used functions. For advanced settings, select All Settings.
To further assist you in learning the various features, functions, and settings of your TV and remote, you can download the Q60B TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q60B TV under QLED 4K TVs > B Model Lineup to download the guides you would like. The e-Manual is also embedded into the TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Redesigned in 2022, Next Home pulls opens a separate menu that is easier to see and navigate. In addition to the new layout, Next Home has a convenient sidebar on the left. The sidebar is broken down into five sections, categorizing different features and settings in a streamlined design. To open Next Home, just press the Home button on your remote. The following tabs will be available:
1. Privacy Choices: Review your TV’s Terms & Conditions, Privacy Policy, and Privacy Center
2. Search: Instead of browsing content aimlessly, you can search for specific movies or shows by typing out keywords in the search bar at the top or saying a command using your remote. Your recent Search History and Popular searches will appear on this page as well.
3. Ambient Mode: Access Ambient Mode settings to customize your TV’s screen when it isn’t being used. You can make your TV display a relaxing photo, a picturesque image, or a funky background to keep things interesting. And if you’re into NFT artwork, Ambient Mode now has an entire NFT section with content from the Nifty Gateway marketplace!
4. Gaming Hub: Run out of console games to play? Check out the new Gaming Hub, a discovery platform that includes games you can stream right on your TV! Browse new releases, indie gems, or simply go back to that one game you can't put down. There are also multiple playing options, so the possibilities are endless.
5. Media: Your hub for all things entertainment. Available streaming apps will display at the top of the screen, such as Netflix, Samsung TV Plus, and more. Next Home will learn your viewing patterns over time and suggest movies and shows based on what you like.
6. Menu: The Menu tab lets you access Settings and Connected Devices. From here, you can access or change most settings on your TV. And of course, you can manage any devices you’ve previously connected or would like to pair.
Please know you can quickly access your TV Settings by pressing the Settings/Number/Color button (below the power button) on your remote. After using the below pathway a few times, pressing this button will remember and quickly configure frequently used functions.
1. Press the Settings/Number/Color button on your remote.
2. Press the UP directional button on your remote. When you press this button, the Settings menu/Virtual number pad/Color pad are displayed.
3. From the Settings menu, you can quickly set the options of your frequently used functions. For advanced settings, select All Settings.
To further assist you in learning the various features, functions, and settings of your TV and remote, you can download the Q60B TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q60B TV under QLED 4K TVs > B Model Lineup to download the guides you would like. The e-Manual is also embedded into the TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV We Have
on July 26, 2022
Posted by: SteveF
[This review was collected as part of a promotion.] The picture is amazingly sharp and so simple to operate. Love it above our outdoor fireplace. We will be ordering another one in a larger size for the man cave.
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic TV
on July 26, 2022
Posted by: Pritchy16
[This review was collected as part of a promotion.] The overall tv is fantastic. Great picture and sound. Very satisfied customer and will be buying another Samsung tv when I need to upgrade again.
Written by a customer while visiting Samsung US
Customer Rating
4
great tv, great picture.
on July 26, 2022
Posted by: TJBone83
[This review was collected as part of a promotion.] Great tv. Heavier than anticipated. Remote layout could be better designed but overall it’s a great tv.
Written by a customer while visiting Samsung US