Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
5
It's a 58in QLED TV and it's awesome
on June 13, 2022
Posted by: EpicTV
[This review was collected as part of a promotion.] Great picture. Great interface. Easy to use The right price for awesome tech.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features
on June 13, 2022
Posted by: Lovemysamsung1
[This review was collected as part of a promotion.] I love that it updates just like my samsung phone, I can use my phone to control it completely, it has awesome gaming features for my children.
Written by a customer while visiting Samsung US
Customer Rating
4
Very high quality
on June 13, 2022
Posted by: SavingDollars
[This review was collected as part of a promotion.] Tele is super fast with many features, and the picture quality is in a class all it's own!!!
Samsung products have always been made much better than any other brands I've looked at or purchased regrettebly.
Written by a customer while visiting Samsung US
Customer Rating
3
Good but random flaky on/off
on June 13, 2022
Posted by: JamesB
[This review was collected as part of a promotion.] Picture is nice. Ui good. Pity about non Alexa integration. Smart things only allows on / off no other voice commands. Not a fan of Bixby the voice recognition is far under par compared to the competition.
TV does random strange things. Turns on in the middle of the night or randomly shuts off. Allot of money for the trouble I have
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 13, 2022
JamesB,
Please know your 2022 Q60B TV has 3 Voice Assistants to choose from: Bixby, Amazon Alexa, or Google Assistant. You will first need to select which Voice Assistant you would like to help control your TV. You will also need to be connected to the internet. After selecting your Voice Assistant, you can change the settings by going to: Settings > All Settings > General & Privacy > Voice > Voice Assistant. Once your Voice Assistant is selected, you can press the Microphone button on your remote to help navigate the settings menu, change the volume, or even search for content.
Please also try a few troubleshooting steps that may help solve the power issue you're experiencing:
1. Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
2. If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware.
3. Disable the Power On with Mobile option.
TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Menu > Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Please know your 2022 Q60B TV has 3 Voice Assistants to choose from: Bixby, Amazon Alexa, or Google Assistant. You will first need to select which Voice Assistant you would like to help control your TV. You will also need to be connected to the internet. After selecting your Voice Assistant, you can change the settings by going to: Settings > All Settings > General & Privacy > Voice > Voice Assistant. Once your Voice Assistant is selected, you can press the Microphone button on your remote to help navigate the settings menu, change the volume, or even search for content.
Please also try a few troubleshooting steps that may help solve the power issue you're experiencing:
1. Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
2. If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware.
3. Disable the Power On with Mobile option.
TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Menu > Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on June 13, 2022
Posted by: Ijay79
[This review was collected as part of a promotion.] The TV has awesome picture quality and sound was nice too. Enjoy watching soccer and other sports on the TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV for the price
on June 13, 2022
Posted by: Greywolf
[This review was collected as part of a promotion.] This TV for the price it was is amazing. Clear screen especially during gaming and stays on for a while before it shuts off if you fall asleep.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Television!
on June 13, 2022
Posted by: MitchMama
[This review was collected as part of a promotion.] I love this TV. Beautiful, crisp picture. I use my TV for streaming, Samsung TV Plus and, occasionally, OTA broadcast programs.
I really like the option to control the TV with my Samsung phone via the Smart Things app. And just a tap mirrors my phone screen.
Great value and Samsung quality.
I really like the option to control the TV with my Samsung phone via the Smart Things app. And just a tap mirrors my phone screen.
Great value and Samsung quality.
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV with good features!
on June 13, 2022
Posted by: Ash1109
[This review was collected as part of a promotion.] Great TV with good amount of useful features! I love that I can still access my Samsung TV channels when my cable provider is having technical issues! The available channels via Samsung TV are really good and are a good variety for choosing to watch.
Written by a customer while visiting Samsung US