Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
4
Almost perfect.
on May 19, 2022
Posted by: Steveo
[This review was collected as part of a promotion.] I love this TV. Great picture. Love the remote. Perfect for gaming. Only issue I have is it lags in the menus and when using some apps. I know there ate better models but still great TV for the price
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, May 20, 2022
Hi Steveo,
It's great to hear your 2022 Q60B is providing you with a great picture and gaming experience, and we appreciate your feedback regarding the menu and app lag you're experiencing.
To ensure your TV is fully optimized, please be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an update available by going to: Home > Menu > Settings > Support > Software Update > Update Now.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product! You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
It's great to hear your 2022 Q60B is providing you with a great picture and gaming experience, and we appreciate your feedback regarding the menu and app lag you're experiencing.
To ensure your TV is fully optimized, please be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an update available by going to: Home > Menu > Settings > Support > Software Update > Update Now.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product! You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV for the price
on May 20, 2022
Posted by: Kingwebster
[This review was collected as part of a promotion.] We bought this at a furniture store, and the color is great, the picture is sharp and it was not as expensive as other qled tvs.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv
on May 20, 2022
Posted by: Jkhardy1
[This review was collected as part of a promotion.] Tv is great definitely better than the newer q70 series. Works flawlessly and never any issues with hardware or picture.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv best TV I ever bought
on May 21, 2022
Posted by: Dennis
[This review was collected as part of a promotion.] Streaming and movies. My kids play games on it as well. So no issues with switching between inputs. Like I said what a great tv
Written by a customer while visiting Samsung US
Customer Rating
5
This product is simple. So a plus for me.
on May 22, 2022
Posted by: Weindel
[This review was collected as part of a promotion.] I use it for YouTube and sports events sometimes gaming but most of the time its for movies I love it
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv s
on May 23, 2022
Posted by: Jamesm89
[This review was collected as part of a promotion.] Great tv sometimes cuts out with internet but the quality of the picture is awesome and looks beautiful with my ps5
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv I have ever had
on May 23, 2022
Posted by: JoshSF
[This review was collected as part of a promotion.] I wanna say the quality on this tv is unreal and was definitely worth the money. I was planning on getting a different tv until I seen this one and I knew is was meant to be
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best TVs I’ve had
on May 23, 2022
Posted by: youngtim
[This review was collected as part of a promotion.] The pictures and colors are vibrant and stunning. All the features and applications the tv has run perfectly. My favorite feature of the tv, though, has to be the game mode feature. Even with the already amazing features, the game mode enhances them and makes you feel like you’re right there. Even the tv’s speakers are insanely good. Overall it is the best tv I’ve had.
Written by a customer while visiting Samsung US