Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
5
Great package!
on November 16, 2022
Posted by: Jlau
from Los Angeles
Nice and slick design. Easy to set up. Great visual and sound quality with competitive price. Smart!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Tv Everrr
on November 17, 2022
Posted by: Kytooflyyy
[This review was collected as part of a promotion.] Wow, we were not disappointed! We’ve had the TV over 6 months and it’s still working amazingly!! The picture quality is way better than expected!
Written by a customer while visiting Samsung US
Customer Rating
3
Trouble with Streaming Movies
on November 19, 2022
Posted by: Kurt K
from Michigan
Picture is great. Sound is great. Problem is when streaming (Netflix, Prime), the video starts to lag the sound and it keeps getting worse until it is difficult to watch after about 15-20 minutes. I have 3 other Samsung TVs with no issues. The OLED tv is sitting right where an older one was that had no issues. I have tried all the suggestions posted on the internet, but nothing works. This is disappointing after I researched this TV and read all the great reviews. No reviews mentioned anything like this. Also disappointing considering the cost of the TV.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
3
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, November 21, 2022
Kurt K,
We appreciate your feedback on the audio delays you're experiencing, and to resolve this issue, we ask that you please ensure your Q60B TV is running the latest firmware version. You can check this by going to: Home > Menu > Settings > Support > Software Update.
If you have any questions or need further help, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the audio delays you're experiencing, and to resolve this issue, we ask that you please ensure your Q60B TV is running the latest firmware version. You can check this by going to: Home > Menu > Settings > Support > Software Update.
If you have any questions or need further help, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Wow!
on November 27, 2022
Posted by: tcorrra01
from Houston, Texas
Bought his yesterday..so far really great, the detail is unbelievable. The Samsung technology is advanced then most competitors.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and sound, great features.
on November 30, 2022
Posted by: lleylard
from NEW YORK, NY, USA
I bought this TVset 6 months ago, and I am happy! Bravo, SAMSUNG! You are winner! Bully for you!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
nice tv
on December 2, 2022
Posted by: happy
from Cleveland ga
I just bought this tv out of the box picture quality was not good went thru all the settings looked up videos online to no avail did video and picture test in tv everything showed good my direct tv genie had reverted to 720 p on its own set it to 4k now I have a great picture just remember to check
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Will never regret
on December 8, 2022
Posted by: TV lover
The picture on this tv is absolutely stunning and the sound is great. Having a bright qled tv for the living room beats an oled. TV responds fast like a good computer, very satisfying
Written by a customer while visiting Samsung US
Customer Rating
4
TV Plus banner is annoying!
on December 16, 2022
Posted by: Spuddy Buddy
from Boise, ID
Overall I am very please with my Model QN65Q60BDFXZ. The one issue that is EXTREMELY annoying is the lower third screen, guide banner, that appears for a brief time EVRY TIME I switch channels when watching the Samsung TV Plus channels. All the other features of the Tv are great. I would give this product 5 stars if I could turn this off.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US