Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
4
Improvement every time
on October 25, 2022
Posted by: Sikeeme
[This review was collected as part of a promotion.] It’s great that it comes with apps that we use daily to stream and how easy it is to download any necessary apps.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the experience
on October 26, 2022
Posted by: Chessie66
[This review was collected as part of a promotion.] Big scifi and action movie fans in our home and we are loving the experience when we watch on our Samsung. Clear, crisp picture that isn't too dark during the action or suspense. The sound makes you feel like you’re a fly on the wall watching up close and personal. Even the cartoons for the kiddos look and sound great. We recommend Samsung for a great home theater experience!!
Written by a customer while visiting Samsung US
Customer Rating
4
I love the TV but the remote is not so great.
on October 26, 2022
Posted by: Luckystrike
[This review was collected as part of a promotion.] I use it for watching sports, movies, and streaming. I have enjoyed Samsung TV. The TV is great but the remote is poor. It will change the channels sometimes but not often. It does OK on the other functions but I have to use my cable box remote to change channels most of the time.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 26, 2022
Luckystrike,
I’m sorry to hear your Q60BD TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing this reset, you will need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.
If you're still having issues, please also try the following steps:
1. Unplug the TV for 30 seconds, and plug it back in.
2. Try moving closer to the TV and re-pairing.
3. Check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery.
4. Check for available firmware updates on your TV. Go to: Home > Menu > Settings > Support > Software Update > Update Now
If the issue persists, please contact Samsung Support and an agent will gladly assist. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
I’m sorry to hear your Q60BD TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing this reset, you will need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.
If you're still having issues, please also try the following steps:
1. Unplug the TV for 30 seconds, and plug it back in.
2. Try moving closer to the TV and re-pairing.
3. Check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery.
4. Check for available firmware updates on your TV. Go to: Home > Menu > Settings > Support > Software Update > Update Now
If the issue persists, please contact Samsung Support and an agent will gladly assist. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 26, 2022
Posted by: Moonbear
[This review was collected as part of a promotion.] I love how clear and bright my tv is the fast connection to apps, gaming, and internet and the features of voice command is amazing
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality.
on October 26, 2022
Posted by: Elcrzz96
[This review was collected as part of a promotion.] Have it set up in my room and it just feels like I am in a movie theater love it! I use it to watch my anime and it’s just perfect for it
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Q80B review
on October 26, 2022
Posted by: Howland305
[This review was collected as part of a promotion.] I have been using my brand new Samsung Q80B 65’ tv purely for entertainment/gaming purposes. This tv has literally blown me away with all the features and display settings that comes included. It has transformed my living room into a theater and I couldn’t be happier with this product. Samsung is hands down the best tv on the market
Written by a customer while visiting Samsung US
Customer Rating
5
This is the BEST tv ever
on October 26, 2022
Posted by: CyCobra
[This review was collected as part of a promotion.] This has been the best tv that I've ever had. I normally buy cheap ones like rokus and I had big ones but this one for the price was insane. The quality of the screen was 10x better then anything else I've ever had. The features were also awesome it was a smart tv with its own set of applications and I just fell in love with it. Will definitely be looking for another tv like.
Written by a customer while visiting Samsung US
Customer Rating
5
love my samsung tv
on October 26, 2022
Posted by: Amir0098
[This review was collected as part of a promotion.] i love the picture quality and all the available apps that is build in, so i can enjoy following my movies and th shows
Written by a customer while visiting Samsung US