Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
5
Great picture, great features
on October 25, 2022
Posted by: shadyside
[This review was collected as part of a promotion.] I haven't had a smart TV previously. We decided to cut the cable and purchased this TV. We waited several months while the house we were building was being completed. It went up very easy. Connections were great. It was easy to set up and to begin using. I have Amazon Prime so was able to get on prime right away. I'm beginning to look at other services and am finding shows people have been talking about but I wasn't getting with my old cable service. It's really exciting having this TV and I'm really psyched about all the options I have to explore! Thanks for the great product!!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Redefining TV
on October 25, 2022
Posted by: OnJFSki
[This review was collected as part of a promotion.] With this tv, everyone in the room has the best seat in the house. Our living room invites an overwhelming amount of sunshine during the evening which made it hard to watch tv, and we needed something that combatted bright rooms without sacrificing quality. This was the answer. We can now watch our favorite shows and movies any time of the day!
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Picture
on October 25, 2022
Posted by: BuckeyeGuy
[This review was collected as part of a promotion.] Crystal clear picture is perfect for watching our favorite shows and tons of sports.
We don’t even have an extra speaker system, and we don’t need it. The built-in speakers sound, rich, and full all by themselves.
And the Apple Play is fun too.
Written by a customer while visiting Samsung US
Customer Rating
5
Great for bright rooms
on October 25, 2022
Posted by: DunkyFudster
[This review was collected as part of a promotion.] The colors are bright and the blacks are vivid. We have a bright room with a sunlight and large windows. The vivid colors practically eliminate glare and reflections. The only time glare is noticeable, and it is minimum, is on black backgrounds. However, it still provides a clear and crisp image.
With that said, at night, the picture is beyond great!
With that said, at night, the picture is beyond great!
Written by a customer while visiting Samsung US
Customer Rating
5
Clear picture
on October 25, 2022
Posted by: Goatisab
[This review was collected as part of a promotion.] Bought this in hopes that I would be able to enjoy my shows, movies, and gaming. This TV did not disappoint! I love how clear the picture is. Sound is good, don't need a soundbar to have good sound. Samsung home page which is included has many shows for kids and adults alike.
Love the remote control with Alexa that helps me scroll through content easily! Overall very happy with my purchase.
Love the remote control with Alexa that helps me scroll through content easily! Overall very happy with my purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
We really like our new TV!
on October 25, 2022
Posted by: donyonna
[This review was collected as part of a promotion.] We use this TV in our bedroom. The size (55") works well for us. The color is great. We find it easy to navigate the guide. The price was right for the quality, and we are very happy with our purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen
on October 25, 2022
Posted by: Zawashayyyy
[This review was collected as part of a promotion.] I bought this tv for gaming and it does not disappoint for quality viewing. The screen is an amazing size, and very thin - lightweight. I highly recommend this tv!
Written by a customer while visiting Samsung US
Customer Rating
4
Honestly the interface could use some work
on October 25, 2022
Posted by: Iwatchtv
[This review was collected as part of a promotion.] The home page is clunky. The tv freezes sometimes. Takes a few minutes to get to whatever you want to watch. Nice image good speakers. Good app selection.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 26, 2022
Iwatchtv,
We appreciate you sharing your experience with your Q60B TV's response time, and for optimal performance, we ask that you please ensure your TV has the latest firmware version installed. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your experience with your Q60B TV's response time, and for optimal performance, we ask that you please ensure your TV has the latest firmware version installed. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US