Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
5
Live this Tv
on October 5, 2022
Posted by: Mellodee
[This review was collected as part of a promotion.] This TV model, has great color,my apps are easy add or delete. I did add a sound bar to enhance sound,so it seems like I am at the movie theater. There is also great clarity too.
Written by a customer while visiting Samsung US
Customer Rating
5
Video Quality
on October 5, 2022
Posted by: Luis568
[This review was collected as part of a promotion.] I used for Streaming movies and playing video game. Love to push a bottom and it goes directly to video streaming also when I turn my gaming console and it automatically turn on the game console.
Written by a customer while visiting Samsung US
Customer Rating
5
Best QLED 4k TV in price range
on October 5, 2022
Posted by: Snehal
[This review was collected as part of a promotion.] I have used this TV for nearly 10 months now.
The remote comes with solar charger and its very easy to use.
Samsung User interface is very user friendly
It also has direct shortcut buttons for Netflix and Prime.
Keep it in bright room or dark it performs very good in either of the case
The remote comes with solar charger and its very easy to use.
Samsung User interface is very user friendly
It also has direct shortcut buttons for Netflix and Prime.
Keep it in bright room or dark it performs very good in either of the case
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 5, 2022
Posted by: Gerk222
[This review was collected as part of a promotion.] Tv has great picture and love the smart TV feature.. also can sync my phone with the TV so it opens so many more options if I cannot get some apps to work..
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Buy, Completely Satisfied
on October 5, 2022
Posted by: Koikeeper
[This review was collected as part of a promotion.] Hooked up to cable via Sony AV receiver and Polk speakers. Really impressed with how it upgrades 720 and 1080 content, even old black/white movies. Colors pop and contrast greatly improved over old 82” edge lit model it replaced. Even though hooked up to surround sound system, don’t use it unless watching recent movies as the internal speakers are quite good. Added bonus is the center stand (vs at the edges of the TV) allowed me to use existing console for such a large TV saving me hundreds.
Written by a customer while visiting Samsung US
Customer Rating
3
Not many Apps
on October 5, 2022
Posted by: KushRao
[This review was collected as part of a promotion.] Thought it would be better with the apps to install from the Samsung store but not many as desired or required.
-picture mode is pretty cool option when you run a movie it switches to that picture mode automatically.
-sound is not that audible unless you have a sound bar output.
-mounting is pretty easy because of the light weight
-image and video processing is better than expected
-picture mode is pretty cool option when you run a movie it switches to that picture mode automatically.
-sound is not that audible unless you have a sound bar output.
-mounting is pretty easy because of the light weight
-image and video processing is better than expected
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 5, 2022
KushRao,
Thanks for your feedback on the Q60B TV’s App Store. If you cannot find the app you are looking for at this time, rest assured that we are continuously adding more premium content and new services to our Smart TV platform. It also comes with Samsung TV Plus which offers hundreds of free channels of news, sports, movies, and much more.
There are also several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > All Settings > Sound > Sound Mode
You can also customize sound by going to: Settings > All Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thanks for your feedback on the Q60B TV’s App Store. If you cannot find the app you are looking for at this time, rest assured that we are continuously adding more premium content and new services to our Smart TV platform. It also comes with Samsung TV Plus which offers hundreds of free channels of news, sports, movies, and much more.
There are also several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > All Settings > Sound > Sound Mode
You can also customize sound by going to: Settings > All Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on October 5, 2022
Posted by: JoeJoe
[This review was collected as part of a promotion.] I have almost all Samsung products and love everyone of them had other brands but nothing but problems. I go the extra mile and just use Samsung tvs you won’t go wrong.
Written by a customer while visiting Samsung US
Customer Rating
4
Product Review
on October 5, 2022
Posted by: BillRoy
[This review was collected as part of a promotion.] The picture quality of this TV is great! Only downside is streaming off apps is terrible. Movies and apps won't play or load due to bad connection. I end up having to stream on my phone and screenshare onto the tv.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 5, 2022
BillRoy,
Thank you for sharing your experience. If your apps are freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue.
Please also make sure your TV is running the latest firmware version. Go to: Settings > Support > Software Update.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience. If your apps are freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue.
Please also make sure your TV is running the latest firmware version. Go to: Settings > Support > Software Update.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US