Customer reviews from Samsung US
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Average customer rating
4.7
(1,297 Reviews)
Rating breakdown 1,297 reviews
5 Stars
1,043
4 Stars
178
3 Stars
38
2 Stars
11
1 Star
27
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Samsung - 50 Class Q60B QLED 4K Smart Tizen TV
Customer Rating
4
This is a decent tv for the price.
on October 5, 2022
Posted by: Maverick
[This review was collected as part of a promotion.] We use this as our main tv in the living room. It is perfect size just witsh it had Dolby atoms/ a little better picture for the price.
Written by a customer while visiting Samsung US
Customer Rating
4
Wifi tends to be glitchy
on October 5, 2022
Posted by: MultipleSamsungtv
[This review was collected as part of a promotion.] Picture is great but every now and then won’t pickup the wifi signal. Ok
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 6, 2022
Hi,
Thank you for sharing your experience with Wi-Fi connectivity on your Q80B TV. This may be caused by a network issue. You might want to go through these steps to check your network connection:
1) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
2) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
For further assistance or service, please contact us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience with Wi-Fi connectivity on your Q80B TV. This may be caused by a network issue. You might want to go through these steps to check your network connection:
1) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
2) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
For further assistance or service, please contact us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing, it has a good color view.
on October 5, 2022
Posted by: Nicetv97
[This review was collected as part of a promotion.] I use my TV for streaming, and play games, and it's really amazing. Thanks samsung for everything .
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture Great Features
on October 5, 2022
Posted by: IUFan1234
[This review was collected as part of a promotion.] Literally the best TV I’ve ever owned and I had 2 other “big name” TV’s before this one. The picture quality is unmatched, the features (including installed apps) cannot be beaten, and it can be seen CLEARLY from any point in the room. You can even install other apps if you want other apps that are not pre-installed. The speakers are excellent (I do have a surround even though I do not always use it) and of high quality. There are plenty of HDMI inputs and it looks (on the wall) just as great as it performs. Love this Television!
Written by a customer while visiting Samsung US
Customer Rating
5
My Dope Samsung TV
on October 5, 2022
Posted by: TheBoss65
[This review was collected as part of a promotion.] I use my TV mainly to stream and play my PS5and Switch! I upgraded from an older model and I'm extremely happy that I did. My games look MASSIVELY better than they did before and I love to play. The main feature I love that is a little different is being able to charge my remote with natural sunlight. I don't have the issue of rifling through drawers looking for batteries.
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality image .
on October 5, 2022
Posted by: Virtualtatodj1
[This review was collected as part of a promotion.] Can’t complain at all
This is the best tv I ever had I my entire life
I would recommend this product to anyone.
.
This is the best tv I ever had I my entire life
I would recommend this product to anyone.
.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome picture
on October 5, 2022
Posted by: Manjos
[This review was collected as part of a promotion.] We love watching sports and movies, we love the samsung plus channels also. But the sound is not very good.
Written by a customer while visiting Samsung US
Customer Rating
5
so far so good
on October 5, 2022
Posted by: tvpop66
[This review was collected as part of a promotion.] great tv, i have no complain so far. wish it has 3d viewing...clear pictures and great features and apps...
Written by a customer while visiting Samsung US