Customer reviews from traegergrills.com
Traeger Grills - Timberline Wood Pellet Grill - Black
Average customer rating
4.1
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
36
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
9
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Traeger Grills - Timberline Wood Pellet Grill - Black
Customer Rating
5
OG Timberline 1300
on August 23, 2024
Posted by: Anonymous
from Rosharon, Texas
I bought one of the very first Traeger timberlines 1300s. It has been the best smoker I have ever owned. Still going strong, dependable and reliable, each and every time. Sad I would like to upgrade to the new model, but mine is still performing optimally. I know things have changed since I purchased mine, but the guys at Texas Star Grill shop in Houston is an incredible place for all your smoking needs.
Written by a customer while visiting traegergrills.com
Posted by: Lynn Freestone
from Sparks, Nevada
Verified Purchase:Yes
It's very new and early, but so far, it's great and easy to use
Written by a customer while visiting traegergrills.com
Customer Rating
2
Does not live up to expectations
on October 6, 2024
Posted by: Ross Gonyer
from Taft, California
I bought this at the Kern County Fair. Got a great deal. I've had it about a week and have been on Traegers technical help line 4 times. This is not what I expected and I'm extremely disappointed in this expensive yard decoration. For the price, definitely not worth it. Stick with your old, simple models.
Response from traegergrills.comBy Traeger Grills, Traeger, October 9, 2024
Thank you for the review of your new Timberline. I am sorry to hear it is not what you expected. Whether you need help connecting to the Wi-Fi or learning how to use the grills features, we will be here for you. You can search the self-help articles in our support section or call 1(800)TRAEGER and one of our agents will be happy to assist you.
Written by a customer while visiting traegergrills.com
Posted by: Jay P
Verified Purchase:Yes
Love it. Easy to clean. Heats up faster than the ironwood and appears to cook faster.
Written by a customer while visiting traegergrills.com
Posted by: Dr. Dan
from Marion, MA
Verified Purchase:Yes
Traeger Timberline is exceptional in every way. Quality and functionality are superb. Workmanship is outstanding and the technology is amazing. Programming is simple and intuitive making cooking so easy and error free. We’ve stepped up our smoking and grilling abilities to a new level. Can’t say enough positive about this grill. Expensive but completely worth it - without regrets. Planning gourmet dinner parties for tonight and tomorrow and I am so confident the tenderloin tonight and salmon tomorrow will taste incredible - along with all of the side dishes.
Five star recommendation
Five star recommendation
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com
Posted by: Grand Dan
from Cape May
Verified Purchase:Yes
very well built and thought out as well as being very quiet
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com
Customer Rating
1
New Timberline has temperature control problems
on May 8, 2022
Posted by: Anonymous
from Kensington, MD
I purchased the new Timberline to replace an existing Traeger that I use 3-4 times a week on average. On initial startup and seasoning the grill never achieved the target temperature. I made sure all of the latest firmware updates were applied. I then tried a high-temp cook at 500 degrees… after 45 minutes it never got above 225. Called customer support. They were very nice, but said this is a known issue that they’re working on. Couldn’t give me an estimated date for a solution. Searching reviews here and on other websites, this appears to be a significant problem with these new Timberlines. I wanted to love this grill… it offers so many improvements over my older model. Unfortunately, it’s currently a very expensive lawn ornament. Traeger, please fix this and make it right.
Response from traegergrills.comBy Traeger, May 19, 2022
We appreciate the feedback. Thank you for reviewing our new Timberline, David.
We sent all the firmware updates out 2 weeks ago to ensure our new grills received them and are now functioning properly.
Please do not hesitate to give us a call at 1-800-TRAEGER, if you're still having temperature issues, or if you did not receive this firmware update so we can get it manually pushed out to your Traeger, and get you cooking as expected. We're here 7 days a week, and always happy to help.
We sent all the firmware updates out 2 weeks ago to ensure our new grills received them and are now functioning properly.
Please do not hesitate to give us a call at 1-800-TRAEGER, if you're still having temperature issues, or if you did not receive this firmware update so we can get it manually pushed out to your Traeger, and get you cooking as expected. We're here 7 days a week, and always happy to help.
Written by a customer while visiting traegergrills.com
Customer Rating
1
New Tim won’t get to temp
on May 12, 2022
Posted by: Anonymous
from Syracuse New York
I’ve called support several times and this grille will not go to 500 (or even above 180). I’m told that the software team is “working on it” and there is “no timeframe in which a fix will be made”
How can anyone justify the price of this grille when it won’t even go to 200??
Response from traegergrills.comBy Traeger, May 19, 2022
Thank you for reviewing our new Timberline, Kayla.
We sent out all the firmware updates 2 weeks ago to ensure every grill received them and is now functioning properly.
Please give us a call at 1-800-TRAEGER as soon as you can if you did not receive this firmware update so we can get it manually pushed out to your Traeger, and get you cooking as expected. We're here 7 days a week, and would be stoked to speak with you again and would like to get you straightened out here.
We sent out all the firmware updates 2 weeks ago to ensure every grill received them and is now functioning properly.
Please give us a call at 1-800-TRAEGER as soon as you can if you did not receive this firmware update so we can get it manually pushed out to your Traeger, and get you cooking as expected. We're here 7 days a week, and would be stoked to speak with you again and would like to get you straightened out here.
Written by a customer while visiting traegergrills.com