Customer Reviews for Traeger Grills - Timberline Wood Pellet Grill - Black
Customer Rating
5
OG Timberline 1300
on August 23, 2024
Posted by: Anonymous
from Rosharon, Texas
I bought one of the very first Traeger timberlines 1300s. It has been the best smoker I have ever owned. Still going strong, dependable and reliable, each and every time. Sad I would like to upgrade to the new model, but mine is still performing optimally. I know things have changed since I purchased mine, but the guys at Texas Star Grill shop in Houston is an incredible place for all your smoking needs.
New grill and Meater / Bluetooth doesn’t work. Traeger wants me to take it apart.
Response from traegergrills.comBy Traeger Grills, Traeger, July 17, 2024
Hi, and thank you for your feedback on the Traeger Timberline. Without more details, it is difficult to comment on your specific situation, though most probe Bluetooth concerns typically do not require access to the internal grill components. However, if this is what is being requested, then it is almost certainly going to be a very easy task, likely just removing a side panel to take a look at something specific inside for verification. When you have a chance to call back in again, please let us work with you to get your probes paired. The process should be a simple one and an agent will be with you, over the phone and on video, from start to finish.
Traeger has totally outdone themselves. This is my 3rd Traeger. I’m so impressed with the quality of this New & improved Traeger. Looks beautiful in my New outdoor kitchen ❤️❤️❤️
truly, an amazing grill was easy to set up, great functionality and very easy easy to clean. I looked at every other grill in the marketplace and having an all-in-one with the Zeering station was very compelling. Yes it’s expensive but I think worth every penny.
Don’t Buy This! Buy the non digital old school one
on June 30, 2024
Posted by: Tierney Stigall
from Weatherford, TX
I’ve owned Traegers for 20 years. This is the worst I have ever had. It catches fire constantly. It overheats or has completely uneven heat. I clean it constantly. The WiFi feature has never worked. I will go back to the basics after this complete waste of money.
Response from traegergrills.comBy Traeger Grills, Traeger, July 3, 2024
Hi, and thanks for sharing your experience with the Traeger Timberline. Even though the basic functionality of most pellet grills is the same, there are a few things to get used to when going from the original style Traeger to something as new and advanced as the Timberline. While maintenance is certainly the single most common cause of grill fires on any type of outdoor grill, this doesn’t appear to be the case in your situation. With this eliminated, there’s only a few other possible reasons that fires might occur. One of them is putting aluminum foil or a liner on the drip tray. Due to the way that the new EZ Clean trays are designed, they do not require any kind of protective covering, while still being very easy to maintain, and using one can certainly result in a grill overheating, or on rare occasions, a grill fire. Another possibility is that the firepot is not completely seated at the bottom of the grill, with the right lip caught on the lower edge of the auger tube. This may cause the pellets to collect beneath the pot, where they can eventually ignite, creating more heat than expected. Additionally, if the grill did not go through the full shutdown on a previous cook, there could be excess pellets remaining in the firepot for the next run, creating a larger fire than usual. But as opposed to trying to work this out by yourself, please give Traeger Customer Service a call for assistance. One of our agents can check over everything with you, and maybe do a test run as well, likely having the grill working perfectly by the time you get off the phone.
This is the absolute BEST grill! I've had 2 other Traegers and this one by far is the best. The super smoke cycle delivers amazing flavor and the technology is incredibly easy to use, especially when paired with the app. This is my outdoor kitchen all-in-one!