Customer reviews from greenworkstools.com
Greenworks - 80-Volt 16-Inch Cutting Diameter Straight Shaft Grass Trimmer (Battery Not Included) - Green
Average customer rating
4
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
27
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
6
75%of customers recommend this product.
(
24 out of
32)
Customer Reviews for Greenworks - 80-Volt 16-Inch Cutting Diameter Straight Shaft Grass Trimmer (Battery Not Included) - Green
Posted by: Nbutte57
from Live Oak, CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] So much better than my gas trimmer. This thing is awesome!
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: First time user
from Idaho
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light and easy to use. Battery life was great. Was able to do the entire 1/3 acre trim with one battery charge.
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Surprised
from Idaho
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this to replace an old gas powered Shindaiwa trimmer. This was lighter and it worked great. The only issue is the I won’t be able to use the many steel attachments I had bought through the years for the gas powered trimmer.
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
not easy to refill the spool
on April 29, 2026
Posted by: GaryT350
from Pompano Beach, FL
Gender:Male
[This review was collected as part of a promotion.] I've been using this trimmer for one year. While it cuts fine, I find that replenishing the spool is not easy. The spool takes considerable effort to rewind
Pros: Effective, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 29, 2026
Hello GaryT350.
Thank you for your feedback and for using the trimmer over the past year, we are glad to hear it is performing well for cutting, but we understand that rewinding the spool can be challenging. For best results, we recommend removing the spool and ensuring you are using the correct line diameter specified for your model, as thicker or incompatible line can make winding more difficult. When refilling, try to keep the line evenly tensioned and follow the directional arrows on the spool to prevent binding. It can also help to avoid overfilling, as too much line can cause resistance during installation and use. Periodically cleaning the spool housing and checking for debris can further improve ease of operation. For a step-by-step visual guide, you may find this video helpful: "String Trimmer General Maintenance - Replacing the Trimmer Line (S-Type Trimmer Head)" (https://youtu.be/-3UtaGkO0vI). We appreciate your input and hope these tips make the process easier moving forward. 909-6757. If you have exhausted all troubleshooting steps and the problem persists, contact us through on www.greenworkstools.com or call Greenworks toll-free helpline 1-888-909-6757. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Thank you for your feedback and for using the trimmer over the past year, we are glad to hear it is performing well for cutting, but we understand that rewinding the spool can be challenging. For best results, we recommend removing the spool and ensuring you are using the correct line diameter specified for your model, as thicker or incompatible line can make winding more difficult. When refilling, try to keep the line evenly tensioned and follow the directional arrows on the spool to prevent binding. It can also help to avoid overfilling, as too much line can cause resistance during installation and use. Periodically cleaning the spool housing and checking for debris can further improve ease of operation. For a step-by-step visual guide, you may find this video helpful: "String Trimmer General Maintenance - Replacing the Trimmer Line (S-Type Trimmer Head)" (https://youtu.be/-3UtaGkO0vI). We appreciate your input and hope these tips make the process easier moving forward. 909-6757. If you have exhausted all troubleshooting steps and the problem persists, contact us through on www.greenworkstools.com or call Greenworks toll-free helpline 1-888-909-6757. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com