Customer reviews from greenworkstools.com
Greenworks - 80-Volt 16-Inch Cutting Diameter Straight Shaft Grass Trimmer (Battery Not Included) - Green
Average customer rating
4
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
27
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
6
75%of customers recommend this product.
(
24 out of
32)
Customer Reviews for Greenworks - 80-Volt 16-Inch Cutting Diameter Straight Shaft Grass Trimmer (Battery Not Included) - Green
Customer Rating
5
Amazing tool!
on April 6, 2025
Posted by: jrm7588
from Davis, CA
Gender:Male
[This review was collected as part of a promotion.] I just purchased this device five days ago and have used it nearly every day! The variable speed trigger enables the device to use less power (it seems) and can use continuously for nearly 30 minutes. The dual strings really knock things down very well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Trimmer is great/Registration SUCKS
on April 8, 2025
Posted by: Oldnweiser
from Florida
Gender:Male
[This review was collected as part of a promotion.] You’d think in 2025 for the top of the line tool you could find a QR code to shoot to register. But NOOoooopp!’ You have to get your magnifying glass out to read then type in the thousand digit* serial number and model. *exaggeration
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 9, 2025
Hello Oldnweiser.
We are sorry to hear of the issue you experienced while trying to register your string trimmer and leaf blower. We appreciate hearing from consumers like you and will share your review with relevant team members as we work to improve our online registration system. We are happy to report your tools were successfully uploaded into our system. Please hold on to a copy of your receipt for the duration of the tools warranty, receipts or order information needs to be provided for any warranty claims. If you have further questions or concerns, connect with us by Live chat on (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS), so our experts can discuss your experience.
We are sorry to hear of the issue you experienced while trying to register your string trimmer and leaf blower. We appreciate hearing from consumers like you and will share your review with relevant team members as we work to improve our online registration system. We are happy to report your tools were successfully uploaded into our system. Please hold on to a copy of your receipt for the duration of the tools warranty, receipts or order information needs to be provided for any warranty claims. If you have further questions or concerns, connect with us by Live chat on (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS), so our experts can discuss your experience.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
String Does Not Work
on April 23, 2025
Posted by: Really Sad
[This review was collected as part of a promotion.] I bought this trimmer two years ago and now avoid it entirely. The sting is impossible to load, never feeds out by itself and breaks off too fast when I feed it out manually. I bought it because I like the mower and wanted to match charging types. I HATE THIS TOOL!!!! Stay away.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 24, 2025
Hello Really Sad.
We are sorry to hear that you are experiencing an issue with your string trimmer. For a clearer visual understanding, please see the video below, we hope it will help with your current issue.
String Trimmer General Maintenance - Replacing the Trimmer Line.
(https://www.youtube.com/watch?v=pq8-50ztebo)
String Trimmer General Maintenance - Replacing the Bump Knob, Spool & Spool Cover.
(https://www.youtube.com/watch?v=7SJE3qWIsPl)
If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
We are sorry to hear that you are experiencing an issue with your string trimmer. For a clearer visual understanding, please see the video below, we hope it will help with your current issue.
String Trimmer General Maintenance - Replacing the Trimmer Line.
(https://www.youtube.com/watch?v=pq8-50ztebo)
String Trimmer General Maintenance - Replacing the Bump Knob, Spool & Spool Cover.
(https://www.youtube.com/watch?v=7SJE3qWIsPl)
If you have exhausted all troubleshooting steps and the problem persists, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to use
on May 6, 2025
Posted by: MPorter
[This review was collected as part of a promotion.] Just bought the tool and charger as my first battery powered string trimmer. Used it for just a few moments but it seems it will work well for our small front and back yards.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Trimmer 80 volts
on May 28, 2025
Posted by: Anonymous
from Conyers Ga 30013
Gender:Female
[This review was collected as part of a promotion.] I have a picture of it smoking really, Really bad. Great Machine if it didn’t catch on fire yet, I do have the video of that catch it on fire so if you need information on that
Pros: Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 29, 2025
Hello Shirleydingram.
We are sorry to hear this happened, quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. It sounds like you will need to contact us directly and some further information will be required to help determine what may be causing the issue, since your review is not detailed enough for us to provide any troubleshooting suggestions. We urge you to contact us through Live Chat on Greenworks Tools website or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We are sorry to hear this happened, quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. It sounds like you will need to contact us directly and some further information will be required to help determine what may be causing the issue, since your review is not detailed enough for us to provide any troubleshooting suggestions. We urge you to contact us through Live Chat on Greenworks Tools website or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I use this for my landscaping business.
on June 9, 2025
Posted by: Kat works
from Humboldt county , California
Gender:Female
[This review was collected as part of a promotion.] I bought this string trimmer three years ago. I bought my first one in 2014, I worked it hard. It quit on me and I bought this one. I also have a 80volt blower, 21 inch mower and your 18 inch chainsaw. My customers love that I use battery powered tools. I love that I don’t have to carry around gasoline. I love that your tools are so much quieter and have less vibration. I highly recommend them every chance I get. I am just a single older woman with a small business, but I love your tools. Thank you so much.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome Trimmer with great battery, well balanced.
on June 24, 2025
Posted by: mbasscat
from Choctaw, Ok
Gender:Male
[This review was collected as part of a promotion.] Switched over to this electric from gas, what a wonderful experience this was. The weight is much less even with the 4.0 battery because of the well-balanced trimmer. I have an acer of land with 60 trees that have to be trimmed around, also edged around the driveway and walks, the guard is well designed, so you don't get all the flying debris on you. Only took half of the battery to complete. Only had to tap once to extend the string, this is a very excellent trimmer and highly recommend it to anyone. Looking forward to buying other accessories for this trimmer. Think's Greenworks for such an outstanding trimmer.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great trimmer
on July 1, 2025
Posted by: Trey 68
[This review was collected as part of a promotion.] I have been using this for over a year. I love it. It is a beast of a trimmer. My only issue is the weight, would not use without shoulder strap. I haven't bought any accessories yet but thinking about it. Awesome buy!
Written by a customer while visiting greenworkstools.com