Customer reviews from Samsung US
Samsung - Galaxy Book2 Pro 360 13.3" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 256GB SSD - Graphite
Average customer rating
4.4
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
177
4 Stars
42
3 Stars
20
2 Stars
8
1 Star
11
51%of customers recommend this product.
(
27 out of
53)
Customer Reviews for Samsung - Galaxy Book2 Pro 360 13.3" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 256GB SSD - Graphite
Customer Rating
5
Great service
on August 2, 2022
Posted by: Mike
from Mora,NM
Expertise:Intermediate
Glad I been with the service for 4 years. Very good product
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Battery
on August 31, 2022
Posted by: Turbo
Battery is absolutely terrible. Other than that, it's not a bad computer but not great either.
Features
4
Performance
2
Design
3
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 1, 2022
Turbo, we appreciate your feedback regarding your Samsung Galaxy Book2 Pro 360. If you haven’t done so already we would recommend looking in to some of the great advice available on our website about tips and tricks to maximize the battery life of your device. You can also reach out to the Samsung Support Team for assistance in troubleshooting the battery. Thank you for being a loyal Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on October 6, 2022
Posted by: MJISTEL
from Mabank
Expertise:Intermediate
[This review was collected as part of a promotion.] Processor is great and it has worked for everything I've needed it for so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning Laptop!
on October 6, 2022
Posted by: lauralee
from Daytona Beach, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I know the way a laptop looks should not be the main feature, but this laptop is stunning! It also performs beautifully. It's fast, comfortable, trouble free and has plenty of storage. I definitely recommend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best laptop
on October 6, 2022
Posted by: Rxjx10
from IL
Expertise:Intermediate
[This review was collected as part of a promotion.] I like how this laptop is light weight, and thin and fast.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy pro.
on October 11, 2022
Posted by: Anonymous
from Milwaukee Wi
[This review was collected as part of a promotion.] I got my galaxy pro over 5 months ago. I liked it so much I when i needed a new phone I made sure it was a galaxy phone to pair up perfectly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
on October 17, 2022
Posted by: Luv2learn
from Arizona
Expertise:Intermediate
Love everything about this laptop. Size, weight, how much screen you get, etc.
The only reason I did not give 5 stars is because it's SO thin, my screen did crack right down the middle where the indent is to open the laptop. I had only had my laptop for maybe a month before getting the crack, so be sure to get a case to protect your laptop the same time you get it. and try not to hold it in the middle where the laptop is the weakest.
The only reason I did not give 5 stars is because it's SO thin, my screen did crack right down the middle where the indent is to open the laptop. I had only had my laptop for maybe a month before getting the crack, so be sure to get a case to protect your laptop the same time you get it. and try not to hold it in the middle where the laptop is the weakest.
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Customer Rating
5
Super Fast, Lightweight, Touchscreen, and Amazing!
on October 29, 2022
Posted by: Shari
from Phoenix, AZ
Expertise:Expert
I have had this laptop for almost 1 year and still super fast, lightweight, and good graphics.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US