Customer reviews from Samsung US
Samsung - Galaxy Book2 Pro 360 13.3" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 256GB SSD - Graphite
Average customer rating
4.4
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
177
4 Stars
42
3 Stars
20
2 Stars
8
1 Star
11
51%of customers recommend this product.
(
27 out of
53)
Customer Reviews for Samsung - Galaxy Book2 Pro 360 13.3" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 256GB SSD - Graphite
Customer Rating
5
Excellent battery life and flexibility
on December 12, 2023
Posted by: LibertyTeacher
[This review was collected as part of a promotion.] I use my laptop for work (I'm a teacher) and at home. It does everything I need and more! I love the tablet feature and pen and have used it for demonstrating mathematical concepts with ease!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good computer
on December 12, 2023
Posted by: DairBear
[This review was collected as part of a promotion.] Good gaming laptop for other people I recommend it to other
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best all around laptop
on December 12, 2023
Posted by: Jkpalmdale
[This review was collected as part of a promotion.] The laptop/tablet concept is great. It allows me to do multiple things on 1 device. Touchscreen makes it easier to maneuver at times. It is so lightweight. Works great for my zoom meetings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my Chrome Book
on December 12, 2023
Posted by: EveryDayUse
[This review was collected as part of a promotion.] Fast, durable and very easy to use. All my products are Samsung so it connects to my phone and ear buds seamlessly. I can work, see who's texting me and never have to take my eyes away from the screen. Perfect for doing my school work too. Able to download school apps to my chrome book.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
OK product with room for improvement
on December 12, 2023
Posted by: MYMGalaxy
[This review was collected as part of a promotion.] I use my book2 pro 360 for day to day activity. I like the sleek design. It would have been great it the below mentioned issues are addressed.
Overheating
Catches finger prints and impressions pretty fast
Screen aspect ratio has to be 16:10 which has become standard
Little flimsy inches
Screen being more reflective makes it difficult to use in bright environment
Overheating
Catches finger prints and impressions pretty fast
Screen aspect ratio has to be 16:10 which has become standard
Little flimsy inches
Screen being more reflective makes it difficult to use in bright environment
Value
3
Response from Samsung USBy Social Commerce, December 19, 2023
Howdy MYMGalaxy,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Book2 Pro 360. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a look at the article titled, "Keep your Galaxy device at its normal operating temperature" for some great information that you may find helpful in keeping your Galaxy Book2 Pro 360 at its peak operating temperature, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection for your devices. It offers you that ultimate peace of mind for those unanticipated situations in life like leaving your device behind in a coffee shop, spilling your drink on your keyboard, having your device stolen, to dropping and breaking your screen. With over 700 authorized repair locations available nationwide, getting back to what you love most is our top priority. Please feel free to contact Samsung Support if you would like to share any additional feedback with us or if you would like any further assistance. We are always here to help you in every way that we can! We hope that you enjoy your holiday season and thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
smsng.us/Samsung-Care-Plus
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Book2 Pro 360. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a look at the article titled, "Keep your Galaxy device at its normal operating temperature" for some great information that you may find helpful in keeping your Galaxy Book2 Pro 360 at its peak operating temperature, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection for your devices. It offers you that ultimate peace of mind for those unanticipated situations in life like leaving your device behind in a coffee shop, spilling your drink on your keyboard, having your device stolen, to dropping and breaking your screen. With over 700 authorized repair locations available nationwide, getting back to what you love most is our top priority. Please feel free to contact Samsung Support if you would like to share any additional feedback with us or if you would like any further assistance. We are always here to help you in every way that we can! We hope that you enjoy your holiday season and thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I need own notebook.
on December 12, 2023
Posted by: Superbro
[This review was collected as part of a promotion.] I like samsung devices. I'm use to book 2 pro 360 to do homework.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this laptop
on December 12, 2023
Posted by: DylanGuy
[This review was collected as part of a promotion.] Great laptop, so nice and thin, beautiful metal shell, and very versatile.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on December 13, 2023
Posted by: Mdstudent24
[This review was collected as part of a promotion.] I am a medical student and use this laptop for school related activities. It has been amazing. The system works smooth. I am able to switch from laptop to tablet with a stand to a flat tablet, which is great when I am studying and reading. I also love how easily the connection is with my phone through phone link. I can easily send files back and forth from my phone to my laptop. The search is another feature that far proceeds my previous lap tops. As soon as I search for a file or for a specific setting or application, it quickly comes up. This saves me so much time and hassle. This laptop is great for anyone who intends to use it for work or school because of the smooth and quick processing, as well as the features that make life easier.
Value
5
Written by a customer while visiting Samsung US