Customer reviews from Samsung US
Samsung - Galaxy Book2 Pro 360 13.3" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 256GB SSD - Graphite
Average customer rating
4.4
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
177
4 Stars
42
3 Stars
20
2 Stars
8
1 Star
11
51%of customers recommend this product.
(
27 out of
53)
Customer Reviews for Samsung - Galaxy Book2 Pro 360 13.3" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 256GB SSD - Graphite
Customer Rating
5
Best Laptop you can have with a Samsung phone
on November 13, 2023
Posted by: Spacebar
[This review was collected as part of a promotion.] This laptop works amazingly with a Samsung device. It has quick share and you can easily share with your phone and tablet. I love the fact that it is so slip and still has 3 type c inputs/chargers.
Best feature is the fingerprint, make sit so easy to sign in.
Best feature is the fingerprint, make sit so easy to sign in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
solid computer with great features
on November 13, 2023
Posted by: ddoiddoi
[This review was collected as part of a promotion.] It checks all the boxes, and you can easily transfer data from the computer to another samsung phone that I use. Samsung ecosystem allows easy connectivity between devices. It is also very lightweight but powerful with i7 processor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This laptop is amazing
on November 13, 2023
Posted by: LovemySamsung
[This review was collected as part of a promotion.] I use my laptop for work correspondence, research, and staying connected with my friends and family. I love how easy it is to navigate and how much storage capacity it has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The processor is great
on November 13, 2023
Posted by: Caligrrl13
[This review was collected as part of a promotion.] I use my Samsung laptop for emails printing, virtual meetings, and my business.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and reliable machine
on November 14, 2023
Posted by: MagzUK
[This review was collected as part of a promotion.] Use it for design, video and photo editing. It is great for travel and for games using the touch screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfor the person on the go
on November 15, 2023
Posted by: Annawall876
[This review was collected as part of a promotion.] It's lightweight and sleek design makes it easy to travel with.
It pairs well with other galaxy devices.
Fair battery life and great tool for the business, creating or just casual use.
It pairs well with other galaxy devices.
Fair battery life and great tool for the business, creating or just casual use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for people needing an all around laptop
on November 15, 2023
Posted by: ElectronicNerd
[This review was collected as part of a promotion.] I use my laptop everyday for school use and personal use. Occasionally I use it for gaming. Having this laptop for school makes it much easier, as I'm allowed to multiview multiple PowerPoints and documents, while I'm also working on a paper or an assignment. If I need to write on a document to review or a paper to review, I use the S pen and it's basically like I'm writing with a pencil on a piece of paper. Then if I'm just relaxing, I'll flip my laptop into a big tablet and browse the internet, watch movies, tv shows or just draw random stuff using the S pen. I highly recommend anyone to get this product if they need a laptop, as this one does everything!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Value purchase
on November 19, 2023
Posted by: Samhadsung
[This review was collected as part of a promotion.] I am completely satisfied with the product except for the heating issues if I open multiple screens and windows and if I connect to the charger during that time.
It is a bit heavy but I'm in love with the sleek design and display.
I wish there's a slot for the pen near the keyboard instead of sticking it to laptop.
In my opinion it would be better if the 15.6" would be little smaller at 15.3" and the 13.3" little bigger at 13.6". As I feel little difficult to use my 15.6" one as a tablet while changing it to tab mode by rotating.
Overall it is a better option for someone who wants a tab and laptop at the same time.
It is a bit heavy but I'm in love with the sleek design and display.
I wish there's a slot for the pen near the keyboard instead of sticking it to laptop.
In my opinion it would be better if the 15.6" would be little smaller at 15.3" and the 13.3" little bigger at 13.6". As I feel little difficult to use my 15.6" one as a tablet while changing it to tab mode by rotating.
Overall it is a better option for someone who wants a tab and laptop at the same time.
Value
3
Response from Samsung USBy Social Commerce, November 24, 2023
Good day Samhadsung,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book2 Pro 360. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices? This additional protection often allows you to have same day, cracked screen repairs at over 700 authorized locations nationwide. It also protects your device in the event your PC is lost at the airport, stolen from your bag, damaged from being dropped, and/or has liquid damage from spilling your coffee on your keyboard. Talk about peace of mind! All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out the article that I have linked below titled, "Keep your Galaxy device at its normal operating temperature" for some great information about how to keep your Galaxy devices at their normal operating temperature. Feel free to reach out to Samsung Support if you would like any additional assistance or if you have any questions for us. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book2 Pro 360. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices? This additional protection often allows you to have same day, cracked screen repairs at over 700 authorized locations nationwide. It also protects your device in the event your PC is lost at the airport, stolen from your bag, damaged from being dropped, and/or has liquid damage from spilling your coffee on your keyboard. Talk about peace of mind! All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out the article that I have linked below titled, "Keep your Galaxy device at its normal operating temperature" for some great information about how to keep your Galaxy devices at their normal operating temperature. Feel free to reach out to Samsung Support if you would like any additional assistance or if you have any questions for us. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US