Customer reviews from Samsung US
Samsung - Galaxy Book2 Pro 360 13.3" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 256GB SSD - Graphite
Average customer rating
4.4
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
177
4 Stars
42
3 Stars
20
2 Stars
8
1 Star
11
51%of customers recommend this product.
(
27 out of
53)
Customer Reviews for Samsung - Galaxy Book2 Pro 360 13.3" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 256GB SSD - Graphite
Customer Rating
5
My favorite tool for business
on August 21, 2023
Posted by: Reincarnate1
[This review was collected as part of a promotion.] This has got to be one of the best laptops I've ever owned. Not only do I get great battery life, but the screen is vivid and bright. The processor has no problem doing tasks. I'm a customer for life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the powerful 360 foldable laptops
on August 21, 2023
Posted by: Mario20
[This review was collected as part of a promotion.] I purchased the galaxy book pro 360 2 years back and been using it as a main driver.
Never caused any issues so far. Standard device esp if you're a student as the ability to take notes with spen makes the experience way better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This computer has a quick start.
on August 21, 2023
Posted by: Block58
[This review was collected as part of a promotion.] I use the computer for editing photos and videos. I use the computer for video playback. I submit reports on my computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great computer
on August 21, 2023
Posted by: MWood86
[This review was collected as part of a promotion.] Use this for day to day internet, email. Had a MacBook pro, this is a better computer in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fot!
on August 21, 2023
Posted by: SimpleThinginLife
[This review was collected as part of a promotion.] I needed something I could carry in my bigger purse in order to make it simple to carry. It's so much more convenient. I needed a keyboard and a touch screens for presentations. What really sold me was the display!! Talking about vivid and well made. It's fast and and zooms thru my spreadsheets and videos.. I've had many compliments on the screen and it's ability to turn into a tablet. It was a well made decision after several weeks of comparisons.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This laptop is great
on August 21, 2023
Posted by: GalaxyLover
[This review was collected as part of a promotion.] I use this laptop primarily for homework and studying. I am a college student. This laptop runs smoothy all the apps that I need for my homework like compilers and virtual machines. I do not play video games but I would say it is pretty efficient. I like to use the Touchsreen and s pen to study, it is 360 but I rarely use that feature since I have a galaxy tab. Everything looks great on it, only thing I don't like is the fast consumption of battery, Im not really affected by it tho since I mostly only have it on my desk.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A mixed bag
on August 21, 2023
Posted by: YorkshireNed
[This review was collected as part of a promotion.] Let's start on the pros. The screen is amazing. I know some folks gripe that it isn't 4k but at that size it doesn't matter and it is super sharp. Keyboard feels good and even the mouse pad is tolerable (normally hate those things).
It's got plenty of power too. I like playing pinball games so love the option to fold it back, flip it vertically and enjoy that.
Cons:
It's very glitchy. The fingerprint reader comes and goes. It goes through phases of bluescreening over nothing (while I'm just web browsing and playing music). The storage expansion slot uses some obscure, expensive type of hard drive that even Samsung don't sell.
It's my first ever upmarket computer and it's left me with mixed feelings. Buyers remorse would be too strong a term to use but it certainly doesn't carry on like a flagship computer
Value
3
Response from Samsung USBy Debra, Social Commerce, August 24, 2023
Hello there YorkshireNed,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Book2 Pro 360. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are a vital part of keeping your PC running its best. It's important to periodically check for updates since they are released at different intervals. To make things easier, your Samsung PC allows you to quickly check and apply updates. You can even customize the update options, so they'll only happen at times that are convenient for you. Check out the article titled, "Update software, apps, and drivers on your Samsung PC" for some helpful information that you may find beneficial in resolving what you have been experiencing with your device. Feel free to contact Samsung Support afterwards if you would like additional assistance and/or help troubleshooting your device. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083923/
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/downloads/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Book2 Pro 360. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are a vital part of keeping your PC running its best. It's important to periodically check for updates since they are released at different intervals. To make things easier, your Samsung PC allows you to quickly check and apply updates. You can even customize the update options, so they'll only happen at times that are convenient for you. Check out the article titled, "Update software, apps, and drivers on your Samsung PC" for some helpful information that you may find beneficial in resolving what you have been experiencing with your device. Feel free to contact Samsung Support afterwards if you would like additional assistance and/or help troubleshooting your device. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083923/
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
High quality and flexible laptop
on August 21, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I typically use my laptop for general internet use and occasionally dabble in Photoshop. The tablet mode really sold me on it so that I can do some sketching when I need to.
My only niggle with it is it's a little expensive and the design is a little fragile which you can't easily put a case on it because of the 360 function.
But if you're able to take care of it it can serve you well I've only had a little spill that put a dent in the corner of it but it's surprisingly sturdy if not easily scratched.
Value
4
Written by a customer while visiting Samsung US