Customer reviews from Samsung US
Samsung - Galaxy Book2 Pro 360 13.3" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 256GB SSD - Graphite
Average customer rating
4.4
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
177
4 Stars
42
3 Stars
20
2 Stars
8
1 Star
11
51%of customers recommend this product.
(
27 out of
53)
Customer Reviews for Samsung - Galaxy Book2 Pro 360 13.3" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 256GB SSD - Graphite
Customer Rating
5
Galaxy Book2 Pro 360 15
on May 1, 2023
Posted by: mp062023
[This review was collected as part of a promotion.] Great laptop. Lightweight and very portable. Definitely recommend.
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!!!
on May 1, 2023
Posted by: JJRR347T0R
[This review was collected as part of a promotion.] I was looking for a super light laptop that you can just easy to bring and carry where ever I go as I need it for my realstate and this book2 pro 360 is amazing. I super love it and would buy it again!!! I really recommend it!!!
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy book pro
on May 2, 2023
Posted by: Gillz1212
[This review was collected as part of a promotion.] I love how my computer and my phone work seamlessly together. I also like how thin and light my computer is.
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Device for students
on May 2, 2023
Posted by: PanicPound81
[This review was collected as part of a promotion.] I use my Samsung Galaxy book 360 pro 15" for school and learning. It helps me stay organized and productive, with its fast performance, large storage space, and long-lasting battery. I can easily switch between different apps and
windows, and use the S Pen to take notes, highlight, and annotate. The display is clear and bright, with a wide viewing angle and anti-glare coating. The sound quality is also superb, with
Dolby Atmos speakers that deliver crisp and clear audio. The Galaxy book 360 pro 15" is the ultimate device for students, and I love how it makes learning fun and easy. Here's a photo of me using it in laptop mode to study for an exam.
windows, and use the S Pen to take notes, highlight, and annotate. The display is clear and bright, with a wide viewing angle and anti-glare coating. The sound quality is also superb, with
Dolby Atmos speakers that deliver crisp and clear audio. The Galaxy book 360 pro 15" is the ultimate device for students, and I love how it makes learning fun and easy. Here's a photo of me using it in laptop mode to study for an exam.
Written by a customer while visiting Samsung US
Customer Rating
4
Great build quality and consistent performance
on May 3, 2023
Posted by: J03Joe
[This review was collected as part of a promotion.] I have used the laptop for streaming, presentations, light gaming, web browsing, and work.
Cons:
- heat buildup. Since the build is so thin the fans can constantly run for cooling. Fans aren't loud though. A cooling pad or propped up keeps the heat low. In tablets modes such as tent or angled heat dissipates more evenly.
- Ports. A few usb-c's looks sleek no doubt but I can appreciate a good balance of form and function. A usb dock or hub easily solves this but it is an extra piece that is prone to failure and needs to be carried around. Not a deal breaker but the book 3 has addressed this issue. So I know that there was enough feedback to prompt the change.
- heat buildup. Since the build is so thin the fans can constantly run for cooling. Fans aren't loud though. A cooling pad or propped up keeps the heat low. In tablets modes such as tent or angled heat dissipates more evenly.
- Ports. A few usb-c's looks sleek no doubt but I can appreciate a good balance of form and function. A usb dock or hub easily solves this but it is an extra piece that is prone to failure and needs to be carried around. Not a deal breaker but the book 3 has addressed this issue. So I know that there was enough feedback to prompt the change.
- Software for Samsung device interfacing. A lot to be desired but I understand this is a work in progress.
PROs:
- Sound quality. Surprisingly good despite how thin the laptop is. No complaints here in that the sound is well rounded but ultimately dependent of variables both within and outside of your control.
- Sound quality. Surprisingly good despite how thin the laptop is. No complaints here in that the sound is well rounded but ultimately dependent of variables both within and outside of your control.
- Build quality. Thin but not flimsy. Solid all around and doesn't feel fragile.
- Battery life. At first the battery didn't seem to last long but it noticeably improved overtime. This was evident with the battery times and diverse usage.
- Picture quality. The bezel give all pictures a clean look. The screen size and levels of brightness lends itself to a crisp picture all around. I am very satisfied across all types of use.
- Keyboard.
Out of space to review.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has some great features
on May 5, 2023
Posted by: Jerse1
[This review was collected as part of a promotion.] I recently purchased the Samsung Galaxy Book and I am extremely impressed. The 15" screen is perfect for my needs and the Windows 11 operating system is incredibly user-friendly. The Intel Iris Xe Max graphics card combined with the Intel Core i5 processor is a powerful combination that provides me with the ability to run multiple programs and complete tasks quickly. The battery life on this laptop is also impressive, lasting for several hours without needing to be charged. Overall, I am extremely satisfied with my purchase of the Samsung Galaxy Book and would highly recommend it to anyone looking for a powerful, yet affordable laptop.
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features
on May 8, 2023
Posted by: Candice
[This review was collected as part of a promotion.] Wonderfully.....
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Written by a customer while visiting Samsung US
Customer Rating
3
Horrible screen brightness, good device tho
on May 9, 2023
Posted by: Jose
Expertise:Intermediate
Dont bother working outside in your porch/coffee shop patio/backyard/park or any outdoor setting, nits are in the 300's. Max brightness on this laptop anywhere outdoors in the SHADE is like looking at a mirror. I sure miss my Galaxy Book Flex that had around 600 nits.
Needs more USB-C ports.
It needs a SIM slot, I wish they would integrate the SIM card features so I could use mobile data on it, and i know people would say, just use your phone's hotspot, but it's not that simple always, sometimes you need the laptop to have a connection on its own.
Samsung, please bring back the 600 nit brightness.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Bethany, Social Commerce, May 10, 2023
Hi Jose...Thank you for your review of the Samsung Galaxy Book2 Pro 360. We appreciate your input as we strive to give our consumers the best in design and functionality. I've linked Samsung Support below, so please don't hesitate to reach out if we can offer any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US