Customer reviews from Samsung US
Samsung - Galaxy Book2 Pro 360 13.3" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 256GB SSD - Graphite
Average customer rating
4.4
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
177
4 Stars
42
3 Stars
20
2 Stars
8
1 Star
11
51%of customers recommend this product.
(
27 out of
53)
Customer Reviews for Samsung - Galaxy Book2 Pro 360 13.3" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 256GB SSD - Graphite
Customer Rating
5
Awesome computer for a student!
on May 1, 2023
Posted by: froster1247
[This review was collected as part of a promotion.] As a student the Galaxy Book Pro 360 has features that can benefit all types of subjects with the included use of the pen and while off of school hours it makes a very decent gaming laptop running older and some modern indie games flawlessly which is no issue with the storage and ram!
Written by a customer while visiting Samsung US
Customer Rating
3
Good but it definitely needs improvement
on May 1, 2023
Posted by: MemoGT
[This review was collected as part of a promotion.] I have been a Samsung fan for a long time, however this computer was my biggest disappointment. There is something about the audio that crashes often. Since day one I noticed the TouchPad has a very annoying feeling when pressing the right click, I can tell that it was somehow broken from day one. Occasionally the left fan will make a noise as if the blades are not aligned and touching something (no, it is not the normal fan sound working at full speed). The computer looks great but the quality of the product is by far my biggest Samsung disappointment.
Response from Samsung USBy Bethany, Social Commerce, May 7, 2023
Hello MemoGT... Thank you for reaching out about your Samsung Galaxy Book2 Pro 360. Your feedback is valuable as we continue to innovate and improve on our product design and functionality. I've attached a few linnks that shoule help with concerning the sound, and touchpad. Please reach out to Samsung Support, also below, if we can offer any further assistance. Thank you for being a valued customer. -Bethany
Sound from Samsung PC is distorted or scratchy
Samsung PC speakers are not working
Samsung PC touchpad is not working
smsng.us/Samsung-Support
Sound from Samsung PC is distorted or scratchy
Samsung PC speakers are not working
Samsung PC touchpad is not working
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
An excellent productivity laptop.
on May 1, 2023
Posted by: tycrushu
[This review was collected as part of a promotion.] My Pro 360 has made working on the go so much simpler. Being able to transition from my s21 ultra to the computer to the tablet on the fly has been a huge help when dealing with ideas and concepts from several people. I'd have to say the 360 was probably redundant as I have the s21 ultra and the tab S8 Plus. Regardless it's a nice feature that was well implemented.
Written by a customer while visiting Samsung US
Customer Rating
5
Meets my expectations
on May 1, 2023
Posted by: Bluelandstar
[This review was collected as part of a promotion.] I bought the laptop to use on certain projects and conduct business from home. I love the portability and ease of use. The battery life is fantastic, which means I can use the laptop outside no problems. If your looking for a laptop that can function as a large tablet this is it, buy it.
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with this laptop
on May 1, 2023
Posted by: Tfults
[This review was collected as part of a promotion.] I have had this laptop for about a year now and I am very satisfied with it. It has plenty of power for the programs I use and has some pretty cool samsung features that you won't get on other computers.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing laptop!!!
on May 1, 2023
Posted by: modernuser
[This review was collected as part of a promotion.] Use this as my daily laptop..so light and powerful! Highly recommend!!!
Written by a customer while visiting Samsung US
Customer Rating
4
This device has great connectivity
on May 1, 2023
Posted by: Franny
[This review was collected as part of a promotion.] This laptop is great for school as it can run all of the necessary programs I need for school and the browser is great. I don't game heavily but it can run all of the games with no difficulty. The most useful feature of this device is that it is a Samsung product so it has wonderful connectivity with my galaxy s20 and I can continue browsing from where I left off. Another amazing thing with this device is that I can access my phone with my computer.
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Book2 Pro 360
on May 1, 2023
Posted by: KTNAMJA
[This review was collected as part of a promotion.] We mainly use this to do our home office work. Occasionally, a little photoshop photography.
What we liked about the Galaxy Book2 Pro 360 is that we can stand it up, flip it down, in any way! It really rotates 360 degrees.
It is touch-screen. Reaction to touch is excellent. Though, the AMOLED screen looks as bad as a 720p screen. It is not as clear.
It is lightweight and able to fit anywhere.
What we liked about the Galaxy Book2 Pro 360 is that we can stand it up, flip it down, in any way! It really rotates 360 degrees.
It is touch-screen. Reaction to touch is excellent. Though, the AMOLED screen looks as bad as a 720p screen. It is not as clear.
It is lightweight and able to fit anywhere.
Response from Samsung USBy Bethany, Social Commerce, May 7, 2023
Hello KTNAMJA... We appreciate you taking the time to review the Samsung Galaxy Book2 Pro 360. At Samsung, we value your input as we strive to innovate and improve on our product design and functionality. Please reach out to Samsung Support, attached below, for assistance with your laptop. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US