Customer reviews from Samsung US
Samsung - Galaxy Book2 Pro 360 13.3" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 256GB SSD - Graphite
Average customer rating
4.4
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
177
4 Stars
42
3 Stars
20
2 Stars
8
1 Star
11
51%of customers recommend this product.
(
27 out of
53)
Customer Reviews for Samsung - Galaxy Book2 Pro 360 13.3" AMOLED Touch Screen Laptop - Intel 12th Gen Core i7 Evo Platform - 8GB Memory - 256GB SSD - Graphite
Customer Rating
4
Galaxy book pro
on March 13, 2023
Posted by: Skipster
[This review was collected as part of a promotion.] I mostly use the computer for design work. It syncs well with my other Galaxy devices, phone and ears buds...
Written by a customer while visiting Samsung US
Customer Rating
3
Fragile Screen
on March 13, 2023
Posted by: TUNNELLER2020
[This review was collected as part of a promotion.] I love all of the practical application for my Samsung Galaxy Book2 Pro 360⁰ but its screen is so fragile. I obviously carry it from business to business, in a padded backpack with a laptop sleeve, and the screen still cracked.
Response from Samsung USBy Debra, Social & Commerce, March 20, 2023
Hi Tunneller2020, thank you for taking the opportunity to review your Samsung Galaxy Book2 Pro 360. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most ideal experiences using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your devices. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, spilling your drink on the keyboard, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Please reach out to Samsung Support for further assistance or if you have any additional feedback or questions. Thank you for being a valued Samsung customer. – Debra smsng.us/Samsung-Support smsng.us/Samsung-Care-Plus smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great for just about everything
on March 13, 2023
Posted by: Jdubkillall
[This review was collected as part of a promotion.] Absolutely wonderful. Great for every day use and works pretty good for editing photos
Written by a customer while visiting Samsung US
Customer Rating
5
I love this thing!
on March 13, 2023
Posted by: TheShark79
[This review was collected as part of a promotion.] I use it to use HotUtils and Echobot for SWGOH. Being able to see everything is so awesome.
I use it in tablet mode to watch the morning news in the kitchen since I don't have a TV in that room.
I'll be using it with my mobile hotspot from my Galaxy Note20 Ultra when I go camping to watch movies at night.
Everything is so smooth. It's lightning fast and holds a charge for a long time. Full-load use time on the battery is outstanding.
Everything is so smooth. It's lightning fast and holds a charge for a long time. Full-load use time on the battery is outstanding.
In the future when I need an upgrade, I'll definitely be buying whatever the current generation of Galaxy book pro 360 there is.
Written by a customer while visiting Samsung US
Customer Rating
5
Solid Computer/Tablet Worthy of Samsung Name
on March 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Book2 360 is quiet as a church mouse. No heat or hot air so far. Phenomenal speed. Installed 2T Samsung ssd so so easy. Anyone should have no problem using Samsung ssd free cloning program.
Size and build are awesome. What weight? Screen has famous Samsung quality screen. Price point at Christmas sale made this the most perfect gift for anyone....including yourself. The seamless usage with my Galaxy phone is priceless. . Highly recommend this very versatile product.
Written by a customer while visiting Samsung US
Customer Rating
5
Really easy to carry , great design on outside,
on March 13, 2023
Posted by: Geothegoods
[This review was collected as part of a promotion.] Unlike unother laptops, samsung is my favorite to grab on a either business trip or vacation. Modern design and fast respon, and it can turn into a pad any time you need.
Written by a customer while visiting Samsung US
Customer Rating
4
Slim and modern design, but loud and slow
on March 13, 2023
Posted by: Wisebees
[This review was collected as part of a promotion.] I use this laptop for streaming, email, and browsing.
I tried using it for gaming, but it doesn't work that well. No ability to upgrade RAM either.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy laptop
on March 13, 2023
Posted by: Peteslaptop
[This review was collected as part of a promotion.] I've always purchased Samsung devices or electronics. I prefer this brand. I have always tried to keep the best devices. This laptop is awesome. I love how it has a stylus and it can be a tablet touch screen as well as a traditional laptop. It is thin, lightweight and versatile. The speed of the processor is the best feature. 1 terabyte hard drive is cool also. The quality of the camera and screen makes it perfect for video calls, zoom and the like. I can save all my presentations and the stylus helps me add special touches to documents. Thank you to Samsung for always putting out top notch quality products. You must get one.
Written by a customer while visiting Samsung US