Customer reviews from Samsung US
Samsung - Galaxy Book2 Pro 13.3" AMOLED Laptop - Intel 12th Gen Core i5 Evo Platform- 8GB Memory - 256GB SSD - Graphite
Average customer rating
4.5
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
65
4 Stars
22
3 Stars
4
2 Stars
1
1 Star
5
74%of customers recommend this product.
(
20 out of
27)
Customer Reviews for Samsung - Galaxy Book2 Pro 13.3" AMOLED Laptop - Intel 12th Gen Core i5 Evo Platform- 8GB Memory - 256GB SSD - Graphite
Customer Rating
5
Sleek ,Light , Fast, Long Lasting Battery
on February 26, 2023
Posted by: Jbarry
[This review was collected as part of a promotion.] I love my new book 2 2 tb with 30gb ram. It's fast and streams perfectly the Lenevo I just sold for this one had some serious lag to it. So glad I purchased it!
Written by a customer while visiting Samsung US
Customer Rating
5
Computer and
on March 5, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Good Computer ffftyuuuuùjjjjjjjjjjjjjjjjj5rrrrrrrtttttt
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and light weight
on March 5, 2023
Posted by: Laptop4work
[This review was collected as part of a promotion.] I love using my samsung laptop for work. I feel safe with the built in finger print scanner unlock. My files are secure. I love how lightweight the laptop is and how easy it is to use through out my day jumping from one meeting to another. I love that it lasts all day. With out a hiccup in connection and performance. Overall an amazing machine to its core
Written by a customer while visiting Samsung US
Customer Rating
4
this is a great computer for all Your needs
on March 10, 2023
Posted by: Wchild22
[This review was collected as part of a promotion.] I use this device for editing photo's, reading the News, and playing games..
Written by a customer while visiting Samsung US
Customer Rating
4
Good Product (With Some Irritations)
on March 13, 2023
Posted by: 2L2Q4ME
[This review was collected as part of a promotion.] I've enjoyed using this laptop for approximately 4-5 months now.
I really like the fingerprint reader, quick transition between apps, and ability to have multiple apps open along with multiple windows with multiple tabs also open in Chrome at the same time. Most of my user is web-surfing, but I also use Word, Excel, OneNote, and Adobe Reader quite often as well.
The main irritating thing for me is the number keypad. It is not set up like normal keypads and I'm still constantly hitting the wrong key for the decimal, plus sign, and other things because of this.
Seems like there a been a few other minor annoyances, but obviously not bad enough to stay on top of mind for this review.
Overall I've been pleased with my purchase.
Written by a customer while visiting Samsung US
Customer Rating
4
Cool Device
on March 13, 2023
Posted by: MQBert
[This review was collected as part of a promotion.] I'm a lightweight computer user. I mainly use my phone but this little computer boots up fast. I like it 👌🏾 Very Good and Efficient
Written by a customer while visiting Samsung US
Customer Rating
5
Best/fast
on March 13, 2023
Posted by: Seanyfl
[This review was collected as part of a promotion.] I love this computer i never owned samsung pc before, let me tell i always had dell i was die hard dell not anymore im all samsung getting this laptop made me go full samsung i even have watch 5 flip 4 and pro buds 2 i love them all so superior thank you samsung
Written by a customer while visiting Samsung US
Customer Rating
3
STILL LOOPING
on March 13, 2023
Posted by: Coastb33
[This review was collected as part of a promotion.] It was wonderful until it became stuck in a loop. None of the suggestions for a reset worked. So, right now it's useless.
Response from Samsung USBy Debra, Social & Commerce, March 14, 2023
Hey there Coastb33, thank you for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book2 Pro. We appreciate your sincerity as we make every effort to improve the design and functionality of our product line. Our intention is for our customers to feel like they are having the most fascinating experiences when our products are being used. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If you are having an issue with your Samsung Windows PC or if it isn’t running properly, use Samsung Recovery to reset the device and restore it to a previous point in time. Samsung Recovery has options for creating a backup, performing a reset, and even restoring the Windows OS. You should consider creating backups regularly when your PC is running well, especially if you plan to make big changes. This will ensure that you have a stable backup available in case your Samsung Notebook, Galaxy Book, or Galaxy Tab Pro S ever malfunctions. Check out the Samsung article titled, "Recover, restore, or reset your Samsung PC" for some helpful tips you may find constructive for your situation. Please do not hesitate to reach out to Samsung Support if you have any additional feedback to share with us or if you would like further assistance. Thank you for being a staunch Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00062948/
Written by a customer while visiting Samsung US