Customer reviews from traegergrills.com
Traeger Grills - Timberline XL Wood Pellet Grill - Black
Average customer rating
4.3
(146 Reviews)
Rating breakdown 146 reviews
5 Stars
110
4 Stars
9
3 Stars
4
2 Stars
5
1 Star
18
79%of customers recommend this product.
(
15 out of
19)
Customer Reviews for Traeger Grills - Timberline XL Wood Pellet Grill - Black
Customer Rating
3
Bad support from Bahamas
on January 4, 2023
Posted by: Bobby G
from Bahamas
Bought this a month ago in Florida and had a friend bring it to our small beach house in Bahamas. I put it together without much difficulty, added pellets, primed suger, filled hot rod container half way and ingited. Within 20 seconds I received an Igniter Disconnect notice. Brand new crushing. Took it apart, reconnected, and same indication. All software is up to date. Unfortunately, US does not take my call because 1-800 number. Called the UK and they referred me to US. Still no support help. Just ordered 2 new Amazon Hot Rods and trying to get them to Bahamas. Ughh!
Traeger T2 Timberline 850
Response from traegergrills.comBy Traeger, January 7, 2023
Thank you for taking the time to review our Timberline. We regret to hear this was your experience. The Bahamas are not the US, transporting the grill from the country of origin to another voids the warranty. Ignitor disconnected means The Ignitor is disconnected from the controller or is broken. We would want to disconnect the Ignitor from the controller, then reconnect the Ignitor, turn the grill on, and see if the error still populates. Please do not hesitate to reach out to us from 6 AM - 10 PM MT, 7 days a week, and one of our team members will be stoked to help you.
Written by a customer while visiting traegergrills.com
Posted by: Frank Legee
from Oregon
Verified Purchase:Yes
Though it came pretty much put together. I actually enjoyed installing the rest of the parts for our Timberline XL unit. This smoker was very well designed and thought out. Make sure you have two people to lay it on its side to install the wheels though.
Did the one hour cook off for metal smell. No problem.
1st trail, a turkey breast. It came out great.
So many recipes with the Trager app. Traeger Jack Cheeseburgers are next.
We love this TimberLine XL. Neighbors come over and we just all stare at it! This smoker is gorgeous.
Happy.
Did the one hour cook off for metal smell. No problem.
1st trail, a turkey breast. It came out great.
So many recipes with the Trager app. Traeger Jack Cheeseburgers are next.
We love this TimberLine XL. Neighbors come over and we just all stare at it! This smoker is gorgeous.
Happy.
Written by a customer while visiting traegergrills.com
Posted by: Jon Melko
from Atlanta, GA
Verified Purchase:Yes
Absolutely love my new Timberline XL. Quick assembly and seasoning. I was cooking on it in no time wouldn’t trade it for anything else.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Great Smoker!!!!!
on January 11, 2023
Posted by: Anonymous
from Olathe Ks
I bought this grill a little over a month ago. It works better than any other smoker I have used. If you do the software update right off the bat, you won't have any issues. I smoked some brisket this last weekend and give it a perfect smoke ring.I had a gen 1 timberline before with the super smoke button. The Timberline XL is a far superior pellet smoker.I love it. I grilled some steaks on it too, Turned out great. You can't go wrong with this.
Written by a customer while visiting traegergrills.com
Posted by: Anonymous
from Texas
Verified Purchase:Yes
The grill does a nice job but the wireless temp probes need help. Mine hasn’t worked since I’ve had the grill.
Written by a customer while visiting traegergrills.com
Customer Rating
3
Not easy clean
on March 29, 2024
Posted by: Dave the tray cleaner
Easy clean drip pan, wrong. Should say anything BUT easy! Make a good fitting disposable liner for god sake.
Response from traegergrills.comBy Traeger Grills, Traeger, April 2, 2024
Hello, and thank you for reviewing the Timberline XL. Although it may take a little getting used to, the EZ Clean Drip Tray has a simpler, quicker approach to maintenance than traditional grill trays. After most cooks, you can typically just scape all the leftovers into the grease and ash keg with a non-metal scraper. If there is a lot of dust/ash, you can use a nylon bristle brush to sweep it into the keg, which can also be done for the shield below the tray. When it is time for a more thorough cleaning, the tray, as well as the interior and exterior of the grill, can be wiped down using the same Traeger All-Natural Cleaner as any of our other models. For an article that has instructions and videos on cleaning all of our different grills, including the new Timberlines and Ironwoods with the EZ Clean Drip Tray, search “Cleaning Your Traeger” on Traeger.com, then click the Support link above the results. For the Timberline, you’ll find the related video about 2/3rds of the way down the page.
Written by a customer while visiting traegergrills.com
Posted by: Anonymous
from Weyauwega WI
Verified Purchase:Yes
WOW this is my 3 Traeger it just keeps getting better I really like the cabinet and the wifi
Written by a customer while visiting traegergrills.com
Posted by: Matt Ash
from Point Pleasant, WV
Verified Purchase:Yes
We've had this grill for about 2 weeks now, and we've used it almost every day. We love the food that we've grilled/smoked. Sometimes the wifi features are a little frustrating, but the quality of the cook is amazing with this grill.
Written by a customer while visiting traegergrills.com