Customer reviews from traegergrills.com
Traeger Grills - Timberline XL Wood Pellet Grill - Black
Average customer rating
4.3
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
111
4 Stars
10
3 Stars
4
2 Stars
5
1 Star
18
81%of customers recommend this product.
(
17 out of
21)
Customer Reviews for Traeger Grills - Timberline XL Wood Pellet Grill - Black
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I replaced my timberline 1300 with the XL and I have to say the food taste better! I’m so impressed how hot this grill stays even through these winter months. This grill is a game changer!
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com
Customer Rating
1
Not worth it
on December 31, 2025
Posted by: Drew Sealey
The motherboard went out completely on the first use and rather than replace the lemon, I had to wait months to have the motherboard replaced. In addition, these are super top heavy. Mine has blown over 3 times in sub 30 mph winds and severely damaged the metal.
No, I would not recommend this to a friend.
Response from traegergrills.comBy Traeger, Traeger grills, January 3, 2026
Drew, a complete controller failure on first use, combined with long repair delays, clearly points to a hardware defect rather than normal operation. The controller is central to ignition, temperature control, and safety, so failure there will prevent proper use. Stability issues in moderate wind can also indicate setup or balance concerns that Traeger should review. We recommend contacting Traeger Customer Support at 1-800-TRAEGER so we can assess warranty coverage, structural damage, and discuss repair or replacement options to resolve this properly.
Written by a customer while visiting traegergrills.com
Posted by: Prion27
from SoCal
Verified Purchase:Yes
Great construction and easy to setup. The wifi control with the app loses connection alot.
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com
Posted by: Taylor West
from Richmond, VA
Verified Purchase:Yes
This is a remarkable smoker. Large size, heavy duty components, hefty stainless steel grates, impeccable design, and smooth performance. After owning and building a large range of smokers, I am very impressed with this one!
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com
Posted by: Paulruss
from Georgia
Verified Purchase:Yes
Nice design. Well thought out. But does not hold temp well, set to 350 the temp will range from 320 to 360. My old Temberline 1300 did much better.
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com
Customer Rating
1
Wonderful or your baking dinner in the oven.
on September 7, 2025
Posted by: Anonymous
I purchased this grill two years ago and it has been 90% wonderful and 10% absolute nightmare. When it works, it’s a dream. When it fails, it is absolute and a surprise. It has ruined more than one cook due to its inability to actually cook.
The system is meant to be intuitive. It is far from that when it comes to its own wear. With a two year burner fail rate…it should be a recall or auto ship.
Response from traegergrills.comBy Traeger Grills, Traeger, September 8, 2025
Hey there. We’re glad to hear your grill has delivered great results but want to learn more about the performance concerns you’ve run into. Have you had a chance to contact us directly? Our team can be reached at 1 800 TRAEGER or support.traeger.com for further assistance. Traeger
Written by a customer while visiting traegergrills.com
Customer Rating
1
Garbage
on August 16, 2025
Posted by: Anonymous
from New York
Absolute piece of garbage. I bought one of these, ran it a few times and tried a turkey for Thanksgiving, motherboard died. Replaced the mother board, worked a few times and then went to make wings for my friend dying of cancer and the machine went completely dark mid cook and ruined 100 wings. Absolutely do not buy this machine it's a piece of junk.also this is stored indoors.
No, I would not recommend this to a friend.
Response from traegergrills.comBy Traeger Grills, Traeger, August 18, 2025
Thanks for sharing your experience. We’re truly sorry to hear about what happened, especially given the context of the meal you were preparing. That’s understandably frustrating. If the grill is still not powering on, our team would really like the opportunity to take a closer look and help you get back to cooking with confidence. You can reach us at +1 800 TRAEGER or visit support.traeger.com for assistance.
Best regards
Traeger
Best regards
Traeger
Written by a customer while visiting traegergrills.com
Posted by: Scott C.
from Mentor, Ohio
Verified Purchase:Yes
Premier product that was packed extremely well. Easy to assemble. Looks incredible and has an exceptional fire box to smoke low and slow with no hot spots. Could not be happier with my purchase.
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com