Exceeding expectations so far. Christmas prime rib turned out perfect, homemade bacon was great, and perfectly smoked and seared filets using the induction burner on the side.
Written by a customer while visiting traegergrills.com
This grill has everything I’ve wanted in a grill. It has features that I didn’t even know I wanted. Worth every penny!!
Written by a customer while visiting traegergrills.com
Customer Rating
3
Bad support from Bahamas
on January 4, 2023
Posted by: Bobby G
from Bahamas
Bought this a month ago in Florida and had a friend bring it to our small beach house in Bahamas. I put it together without much difficulty, added pellets, primed suger, filled hot rod container half way and ingited. Within 20 seconds I received an Igniter Disconnect notice. Brand new crushing. Took it apart, reconnected, and same indication. All software is up to date. Unfortunately, US does not take my call because 1-800 number. Called the UK and they referred me to US. Still no support help. Just ordered 2 new Amazon Hot Rods and trying to get them to Bahamas. Ughh!
Traeger T2 Timberline 850
Response from traegergrills.comBy Traeger, January 7, 2023
Thank you for taking the time to review our Timberline. We regret to hear this was your experience. The Bahamas are not the US, transporting the grill from the country of origin to another voids the warranty. Ignitor disconnected means The Ignitor is disconnected from the controller or is broken. We would want to disconnect the Ignitor from the controller, then reconnect the Ignitor, turn the grill on, and see if the error still populates. Please do not hesitate to reach out to us from 6 AM - 10 PM MT, 7 days a week, and one of our team members will be stoked to help you.
Written by a customer while visiting traegergrills.com