Customer reviews from traegergrills.com
Traeger Grills - Timberline XL Wood Pellet Grill - Black
Average customer rating
4.3
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
111
4 Stars
10
3 Stars
4
2 Stars
5
1 Star
18
81%of customers recommend this product.
(
17 out of
21)
Customer Reviews for Traeger Grills - Timberline XL Wood Pellet Grill - Black
Posted by: Anonymous
from Rockwall, TX
Verified Purchase:Yes
Best pellet grill on the market. Very impressed with this one. I had the 780 for 5 years, it was time to upgrade!
Written by a customer while visiting traegergrills.com
Posted by: Elgordo
from Calgary, Alberta Canada
Verified Purchase:Yes
Very little building compared to my previous timberline. Love the new controller and NO MORE TIN FOIL!
Written by a customer while visiting traegergrills.com
Posted by: Elks734
from Utah
Verified Purchase:Yes
Easily smoked 10 pork shoulders for a party of 150 people just one day after receiving the grill. Got rave reviews
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com
Customer Rating
5
Awesome grill.
on October 29, 2022
Posted by: Markm
from Seattle, WA
I have the original Timberline XL and love it, it's massive and works great. My one complaint is that it only has one probe. This new one looks amazing and I am enjoying reading all the reviews. I will likely upgrade and give my current one to my brother. I was wondering though, it seems like a current trend with some other pellet grill manufacturers is to add a built in wood chips burner box to add additional smoke flavor. Does Traeger have any roadmap plans to offer a similar feature in future iterations of Timberline?
Response from traegergrills.comBy Traeger, October 31, 2022
Thank you for your feedback and for taking the time to review the Timberline XL. We are super stoked you are loving the Timberline XL so much. The Timberline XL is compatible with the Meater Plus Bluetooth probes and you can have more access to more than just one probe when cooking. You can monitor this straight from an app on your phone, just like the grill’s WiFire. You can achieve the extra smokey flavor by using the low and slow method, meaning lowering the temperature for a longer period of time or placing your food on the upper rack instead of the lower rack. As long as you are not attaching anything to the grill, as modifying it in any way will void your 10-year warranty, using a smoke tube is based on personal opinion and tastes desired. At this time, we do not have any details on additional smoke tubes in manufacturing but watch our website and social media for updates when new products are released. Please do not hesitate to reach out to us from 6 AM - 10 PM MT, 7 days a week, and one of our team members will be happy to answer any concerns or questions you may have.
Written by a customer while visiting traegergrills.com
Posted by: Jay H.
from Sugarloaf PA
Verified Purchase:Yes
Well made. Easy to put together with decent provided tools. Loved the little things like the cardboard fort, stickers, and six pack directions. Also the attention to detail when fabricating made it easy to assemble. So far loving my investment.
Written by a customer while visiting traegergrills.com
Posted by: Katrina91
Verified Purchase:Yes
Love my new grill, this is our 3rd Traeger grill. They just keep getting better. Love the bucket for the dust.
Written by a customer while visiting traegergrills.com
Posted by: Anonymous
from Denver Colorado
Verified Purchase:Yes
Best grill I have ever had, I will never grill on
Anything but a Traeger.
Anything but a Traeger.
Written by a customer while visiting traegergrills.com
Customer Rating
2
Under Delivers On So Many Leveks
on October 29, 2023
Posted by: KiaOfSmokers
from Maryland
I’m not sure it even deserves 2 stars. From the start there’s nothing I’ve enjoyed about owning this grill. The delivery was botched at best, without ringing my doorbell they left the 500lbs package, on a pallet in the street in front of my house, last I knew “curb side”was not in the middle of a residential street. Neither the Bluetooth or wired thermometers worked. After a lengthy text series with Traeger “customer service” they said I need to be in front of the grill to to do the last tests before they could send out replacements. Those test were to wiggle the f@#%ing cables. Received replacements that worked for the wired, zero correspondence from Traeger in the Bluetooth ones that need to be replaced, to be honest they are pretty low end.
If you have time to deal with the nonsense and are a fan of low quality this is definitely the pellet grill for you
Response from traegergrills.comBy Traeger Grills, Traeger, October 29, 2023
Hi, and thank you for providing your comments on the Timberline XL. While using the text option to contact customer service can be convenient, sometimes it may be easier when trying to diagnose an issue with an agent on the phone instead. This not only allows for a more direct conversation, but the camera on your cellphone can also be used for a live video feed so that you can both look over everything together. As for the replacements, it sounds like you may have not received wireless probes yet. If this is the case, please reach out to Traeger support so that we can check the status of the shipment and possibly send another set, if needed. Agents are available at 1-800-TRAEGER, seven days a week, up until 10:00 PM Mountain Time.
Written by a customer while visiting traegergrills.com