Customer Reviews for Traeger Grills - Timberline XL Wood Pellet Grill - Black
Customer Rating
2
Timberline 1300 much better unit.
on October 1, 2022
Posted by: Orv E
Purchased in July 2022, absolutely the worst Traeger I have owned. Temperature swings are insane, poor design on pellet sensor, receive error messages that I cannot clear. I have to vacuum out the pellet dust the same as the 1300, very little if any ends up in the container. Very over rated, 4k down the drain.
Response from traegergrills.comBy Traeger, October 2, 2022
Thank you for your feedback and review on our Timberline XL. We understand that temperature swings, errors, and the pellet sensor not working properly can be frustrating. Traeger grills cook on an average. This means the temperature will fluctuate above and below the set temperature throughout the cook, but the average temperature is very close to the set temp. One of the great new features of the new Timberline grills is the increased level of error interaction with the customer. The new motherboard can detect issues more accurately and efficiently. Additionally, the larger display offers the opportunity to provide detailed feedback and instruction for each error the grill populates. The Traeger Pellet Sensor allows you to check the status of your pellet level remotely using the Traeger app. Which monitors the supply of pellets by communicating with the motherboard the level of pellets remaining in the hopper. Once selected from the menu, it will display the current level of pellets, in 5% increments. Your grill comes with a 10-year limited warranty. Please do not hesitate to reach out to us from 6 AM - 10 PM MT, 7 days a week, and one of our team members will get you squared away.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Cooks everything I have tried
on December 28, 2023
Posted by: Anonymous
from Arkansas
I am able to cook large amounts of food, and also small amounts of food with great quality and smoke on the food
Written by a customer while visiting traegergrills.com
Customer Rating
1
Wonderful or your baking dinner in the oven.
on September 7, 2025
Posted by: Anonymous
I purchased this grill two years ago and it has been 90% wonderful and 10% absolute nightmare. When it works, it’s a dream. When it fails, it is absolute and a surprise. It has ruined more than one cook due to its inability to actually cook.
The system is meant to be intuitive. It is far from that when it comes to its own wear. With a two year burner fail rate…it should be a recall or auto ship.
Response from traegergrills.comBy Traeger Grills, Traeger, September 8, 2025
Hey there. We’re glad to hear your grill has delivered great results but want to learn more about the performance concerns you’ve run into. Have you had a chance to contact us directly? Our team can be reached at 1 800 TRAEGER or support.traeger.com for further assistance. Traeger
Written by a customer while visiting traegergrills.com
This is Traeger’s best pellet grill ever. A huge purchase but built very well. Love the fact that right out of the box there was not a lot to do and was easy to put together. I had issues initially with the auto seasoning function but fed the hopper manually and started her right up and seasoned her myself. Lots of smoke which is great. Built to last a long time. I love the keg one easy cleanup no more vacuuming.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Buy it you want be sorry!
on December 27, 2022
Posted by: Mobley
from North Carolina
I bought this a week or so ago and yes it is expensive but you get a lot for your money and man will it cook. Best food I ever cooked. I got the front fold down shelf paper towel holder 2 storage end boxes and 6 hooks the griddle two sided and cover and some cooking tools. This stuff is very good quality.
Written by a customer while visiting traegergrills.com
Seriously built. The packaging of the new grill was executed flawlessly, in fact the best product packaging I have ever seen. Assembly was very straight forward. I just had my first cook and everything came out great.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Better than my indoor kitchen
on October 2, 2023
Posted by: John Conner
from Germantown Maryland
I have had four traegers prior to buying this unit and I am so glad I did ! What a pleasant addition to our outdoor living area
Written by a customer while visiting traegergrills.com