Customer Reviews for Traeger Grills - Timberline XL Wood Pellet Grill - Black
Customer Rating
2
Timberline 1300 much better unit.
on October 1, 2022
Posted by: Orv E
Purchased in July 2022, absolutely the worst Traeger I have owned. Temperature swings are insane, poor design on pellet sensor, receive error messages that I cannot clear. I have to vacuum out the pellet dust the same as the 1300, very little if any ends up in the container. Very over rated, 4k down the drain.
Response from traegergrills.comBy Traeger, October 2, 2022
Thank you for your feedback and review on our Timberline XL. We understand that temperature swings, errors, and the pellet sensor not working properly can be frustrating. Traeger grills cook on an average. This means the temperature will fluctuate above and below the set temperature throughout the cook, but the average temperature is very close to the set temp. One of the great new features of the new Timberline grills is the increased level of error interaction with the customer. The new motherboard can detect issues more accurately and efficiently. Additionally, the larger display offers the opportunity to provide detailed feedback and instruction for each error the grill populates. The Traeger Pellet Sensor allows you to check the status of your pellet level remotely using the Traeger app. Which monitors the supply of pellets by communicating with the motherboard the level of pellets remaining in the hopper. Once selected from the menu, it will display the current level of pellets, in 5% increments. Your grill comes with a 10-year limited warranty. Please do not hesitate to reach out to us from 6 AM - 10 PM MT, 7 days a week, and one of our team members will get you squared away.
Yes the Timberland Traeger grill is outstanding ve
on September 23, 2022
Posted by: Cb Chris
from Thomasville North Carolina
Verified Purchase:Yes
It is an awesome product very easy to use friendly Yes yes this product is very friendly and usable very easy to understand trigger has 24 hour service if I have any problems seven days a week 365 days a year it’s an outstanding product
[This review was collected as part of a promotion.] I have a few questions. The first applicable product voltage is a single 110v, can I use 220v using a transformer? If the product is dual voltage ? I can't find it in the manual, so I'm asking.
Nothing but problems since I purchased it! Had it for 2 months now and used it maybe 5 times! Very very frustrated and disappointed, I can not in good conscience recommend anyone buy this.
Response from traegergrills.comBy Traeger, September 7, 2022
Thank you for your feedback and review of our Timberline XL. We understand this is frustrating. We would love to troubleshoot the grill with any issues you are having in order to get you back to Traegering the way we intended. Your grill comes with a 10-year warranty from the date of purchase. Please do not hesitate to reach out to us from 6 AM - 10 PM MT, 7 days a week.
I've had my new Timberline XL for a few months now and it's awesome. I held of on getting a smoker for a long time and finally took the plunge with this beast. Not for the faint of heart at this price point, but worth it when compared to other top of the line options.
It cooks great. What can I say. With the app, anyone can look good. Easliy cooks meals for 40-50 people without shuffling things around. All the accessories are well made and integrate perfectly.
My only criticism is the wifi sometime loses connectivity and I know it's not the signal. It also only runs on the 2.4GHz frequency, so I had to supplement with a cheap router almost exclusively for the grill since my home network (and many other's) is 5GHz and cannot run on 2.4 with a wifi mesh.
All told, I am cosplaying Tim the Toolman with this thing, and loving every minute.