Customer reviews from traegergrills.com
Traeger Grills - Timberline XL Wood Pellet Grill - Black
Average customer rating
4.3
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
111
4 Stars
10
3 Stars
4
2 Stars
5
1 Star
18
81%of customers recommend this product.
(
17 out of
21)
Customer Reviews for Traeger Grills - Timberline XL Wood Pellet Grill - Black
Posted by: Anonymous
from Lacey's Springs, Alabama
Verified Purchase:Yes
Excellent upgrade choice. Would recommend to everyone
Written by a customer while visiting traegergrills.com
Posted by: HarleyJoe
from Spartanburg SC
Verified Purchase:Yes
Smoked a whole brisket and 2 Prime Ribs. Both came out perfect. Loved the wireless Meater Probes. Have not had a chance to use the induction eye yet.
Written by a customer while visiting traegergrills.com
Customer Rating
1
Expensive hunk of junk. I want my money back.
on November 21, 2022
Posted by: Rick H updated
Whelp after 7months of use, I’m updating my review from 5 stars to 1. Just spent 2 hours in 5 degree weather at 11 at night trying to fix this expensive hunk of junk in hopes of saving my inflation adjusted prime brisket. Nope not this time, the igniter won’t work and sounds like the motherboard needs to be replaced. Now I have to do this in the oven…l don’t even own liquid smoke. Not sure the part will get here before Thanksgiving or if it will even fix the issue, so there goes thanksgiving bplans as well. This isn’t the first time my cook has been delayed because of software issues, updates or malfunctions. I was a Traeger guy for 14years, but they got this one wrong. Don’t waist your money.
Response from traegergrills.comBy Traeger, November 22, 2022
Hi there. Thank you for your review of our Traeger Timberline XL. We appreciate the feedback. We understand that troubleshooting can be very time-consuming, however, we want you to have the best experience with your Traeger. With your grill being 7 months old you are still covered under warranty with us. If after receiving your replacement ignitor you are experiencing any further issues, please feel free to reach out to us via chat or call anytime from 6 am -10 pm MST.
Written by a customer while visiting traegergrills.com
Posted by: Mark DeYong
from Sulphur Springs, TX
Verified Purchase:Yes
So far this is amazing. I had some issues when I received it, but worked with support, and they quickly helped get them fixed.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Best smoker on the market
on November 13, 2022
Posted by: Anonymous
from Jupiter, FL
We have used the timberline xl about 5 times now and i couldn't be happier
Written by a customer while visiting traegergrills.com
Posted by: Hoyt Utay
from Allen, Texas
Verified Purchase:Yes
This grill is AWESOME, Traeger has thought of everything in one grill.
Written by a customer while visiting traegergrills.com
Posted by: Tint guy
from Central Texas
Verified Purchase:Yes
Very thing works great as far as cooking and smoking .
Drops WiFi to often for a grill of this caliber.
Drops WiFi to often for a grill of this caliber.
Response from traegergrills.comBy Traeger, November 13, 2022
Thank you for your feedback and for taking the time to review our Timberline XL. We are stoked the grill is functioning properly during the cooks. We regret to hear the WiFi keeps dropping. We understand the WiFi feature of our grills, is important. We want to make sure the grill is within 20ft of the router, making sure there are not a lot of devices connected that can be pushing the grill off the network. We also want to ensure there is no advanced security on your network that can prevent the grill from staying on the network. Please do not hesitate to reach out to us from 6 AM - 10 PM MT, 7 days a week, and one of our team members will get you squared away.
Written by a customer while visiting traegergrills.com
Posted by: Anonymous
from Corsicana TX
Verified Purchase:Yes
It’s awesome and super easy to use! While my husband was away I put his new toy to work. I have never been comfortable use a grill but this one changed that!
Written by a customer while visiting traegergrills.com