Customer reviews from frigidaire.com
Frigidaire - 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Average customer rating
4.6
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
366
4 Stars
90
3 Stars
19
2 Stars
3
1 Star
9
Customer Reviews for Frigidaire - 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Customer Rating
5
on March 23, 2026
Posted by: Dedee33
[This review was collected as part of a promotion.] So far the refrigerator is satisfactory. No noise. Keeps food cold.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 23, 2026
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire refrigerator is keeping your food cold and operating quietly. If you ever need assistance or have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Great Refrigerator!
on March 25, 2026
Posted by: Beckster01
[This review was collected as part of a promotion.] The top freezer keeps my food perfectly frozen, the bottom refrigerator keeps my food perfectly refrigerated, and it runs very quietly while doing it! I love my new Frigidaire and highly recommend it.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 27, 2026
Thank you for sharing your experience! We’re thrilled to hear that your 18 Cu. Ft. Top Freezer Refrigerator is keeping your food perfectly chilled and frozen, while running quietly.
We appreciate your recommendation and are glad your new Frigidaire is making daily life easier and more enjoyable! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate your recommendation and are glad your new Frigidaire is making daily life easier and more enjoyable! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
New fridge
on March 26, 2026
Posted by: Pamrod
[This review was collected as part of a promotion.] I like the refrigerator a lot, except for the doors don't have actual handles. Sometimes it's hard to open.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 30, 2026
Hi, Pamrod! Thank you for sharing your feedback! We’re happy to hear you’re enjoying your new refrigerator overall, though we’re sorry to learn that the door design can sometimes make it difficult to open. We understand how important ease of use is in your everyday routine, and we truly appreciate you taking the time to let us know.
Your comments about the handleless design are valuable and will be shared with our product team for review. If you ever need assistance or would like help with tips to make door operation easier, please don’t hesitate to reach out.
You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Your comments about the handleless design are valuable and will be shared with our product team for review. If you ever need assistance or would like help with tips to make door operation easier, please don’t hesitate to reach out.
You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 31, 2026
Posted by: Garrett 2
[This review was collected as part of a promotion.] Running good/ preset settings settings/ very nice
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 1, 2026
Thank you for your feedback! We’re glad to hear that your appliance is running well and that you’re enjoying the preset settings. It’s great to know it’s working nicely for you! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on April 8, 2026
Posted by: LynC
[This review was collected as part of a promotion.] Sleek design. Like no handles to clean w inset grip areas.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 13, 2026
Hi there, LynC! Thank you for your feedback!
We’re glad to hear you’re enjoying the sleek design and the convenience of the inset grip areas. The handle-free style is designed to provide a modern look while also making cleaning easier, so it’s great to know that feature is working well for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re glad to hear you’re enjoying the sleek design and the convenience of the inset grip areas. The handle-free style is designed to provide a modern look while also making cleaning easier, so it’s great to know that feature is working well for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 13, 2026
Posted by: Gene2026
[This review was collected as part of a promotion.] Great refrigerator which is replacing the 19 year old Frigidaire which we replaced with stainless steel in our garage.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 15, 2026
Hi, Gene2026! Thank you for sharing your feedback! We’re glad to hear you’re enjoying your new Frigidaire top-freezer refrigerator and that it’s a worthy replacement for your 19-year-old unit. It’s great to know it fits well in your garage and that you chose to continue with Frigidaire in a stainless steel finish.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we will be happy to help.
We truly appreciate your continued loyalty and support. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we will be happy to help.
We truly appreciate your continued loyalty and support. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 15, 2026
Posted by: JennSkwerlz
[This review was collected as part of a promotion.] Incredibly quiet! Nice lighting. Ample space for taller items. The only thing I wish it had was a drawer in the middle. (I'm from Wisconsin; where everyone has a cheese drawer!) Still getting used to the handle on the top of the door.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 16, 2026
Hi JennSkwerlz, thank you for sharing your feedback on your Frigidaire refrigerator.
We’re glad to hear you’re enjoying how quiet the unit operates, along with the lighting and the spacious interior that accommodates taller items. It’s also great to know the design is working well for your everyday needs. We appreciate your honest note about wishing for a middle drawer, especially your Wisconsin “cheese drawer” standard, and we’ll be sure to share that feedback with our product team. Your comment about adjusting to the top door handle is also helpful as you continue to get familiar with the design.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We’re glad to hear you’re enjoying how quiet the unit operates, along with the lighting and the spacious interior that accommodates taller items. It’s also great to know the design is working well for your everyday needs. We appreciate your honest note about wishing for a middle drawer, especially your Wisconsin “cheese drawer” standard, and we’ll be sure to share that feedback with our product team. Your comment about adjusting to the top door handle is also helpful as you continue to get familiar with the design.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com