Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Average customer rating
4.6
(523 Reviews)
Rating breakdown 523 reviews
5 Stars
392
4 Stars
98
3 Stars
20
2 Stars
3
1 Star
10
Customer Reviews for Frigidaire - 31 in. Wide 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Customer Rating
4
Holding temperatures well
on September 18, 2026
Posted by: Deliaberry
[This review was collected as part of a promotion.] I have one of those thermometers that syncs to your phone. The cycle is staying within the recommended range. I did have an issue when we had the delivery guy switch the door. It now doesn’t close unless you push it close. But I think it’s an installation issue, I just haven’t taken it apart to figure it out yet
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 21, 2026
Thank you for taking the time to share your detailed feedback. We’re glad to hear that your refrigerator is holding temperatures well and that your monitoring shows it is staying within the recommended range.
We’re sorry to hear that the door does not close properly after the door reversal. We understand that you suspect it may be related to the installation, and we appreciate you sharing that detail. If the issue continues, we recommend connecting with our support team for assistance with checking the door installation and alignment.
Thank you for choosing this appliance and for sharing your experience. We truly appreciate your feedback and hope you continue to enjoy your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We’re sorry to hear that the door does not close properly after the door reversal. We understand that you suspect it may be related to the installation, and we appreciate you sharing that detail. If the issue continues, we recommend connecting with our support team for assistance with checking the door installation and alignment.
Thank you for choosing this appliance and for sharing your experience. We truly appreciate your feedback and hope you continue to enjoy your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New garage refergerator
on September 5, 2026
Posted by: Tall Cowboy2
[This review was collected as part of a promotion.] Excellent purchase, very pleased with our new stainless steel refrigerator just right for holding extra food from the the big box warehouse plus it looks great and controls are easily used. Would purchase again.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 9, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you’re very pleased with your new stainless steel refrigerator and that it’s just the right size for storing extra food from your big-box warehouse trips.
It’s fantastic to know that you’re enjoying the attractive stainless steel design and find the controls easy and convenient to use. We’re especially happy to hear that you would purchase this refrigerator again.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that your new refrigerator is providing the space, style, and convenience you were looking for. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s fantastic to know that you’re enjoying the attractive stainless steel design and find the controls easy and convenient to use. We’re especially happy to hear that you would purchase this refrigerator again.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that your new refrigerator is providing the space, style, and convenience you were looking for. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on September 2, 2026
Posted by: Mochasu
[This review was collected as part of a promotion.] My new fridge is quiet and keeps everything at the right temperature.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 4, 2026
Thank you for sharing your feedback! We’re delighted to hear that your new refrigerator is running quietly and keeping everything at the right temperature.
It’s wonderful to know that your refrigerator is providing the performance you were looking for. We truly appreciate your feedback and hope it continues to keep your food fresh and your home comfortable for many years to come.
If you have any questions or need assistance with your refrigerator, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing this appliance and for sharing your experience! - Maria
It’s wonderful to know that your refrigerator is providing the performance you were looking for. We truly appreciate your feedback and hope it continues to keep your food fresh and your home comfortable for many years to come.
If you have any questions or need assistance with your refrigerator, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing this appliance and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
The fridge light is too dark
on August 30, 2026
Posted by: w043
[This review was collected as part of a promotion.] And shelving organization options are lacking.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 2, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear that the lighting inside your refrigerator is too dim and that the shelving options are not providing the flexibility you were hoping for.
We understand how important bright interior lighting and convenient shelving organization can be for easily seeing and accessing your food. We appreciate you sharing these concerns, and we’ll be sure to pass your feedback along to the appropriate teams for consideration in future designs.
Thank you for choosing this appliance. We truly value your feedback and hope your refrigerator continues to serve you well. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We understand how important bright interior lighting and convenient shelving organization can be for easily seeing and accessing your food. We appreciate you sharing these concerns, and we’ll be sure to pass your feedback along to the appropriate teams for consideration in future designs.
Thank you for choosing this appliance. We truly value your feedback and hope your refrigerator continues to serve you well. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 30, 2026
Posted by: tales2spin
[This review was collected as part of a promotion.] works as it should
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 31, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re glad to hear your Frigidaire appliance is performing as expected. We appreciate you choosing Frigidaire and hope you continue to enjoy reliable performance for years to come!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for sharing your feedback! We’re glad to hear your Frigidaire appliance is performing as expected. We appreciate you choosing Frigidaire and hope you continue to enjoy reliable performance for years to come!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refreshingly Basic
on August 26, 2026
Posted by: HandyHal
[This review was collected as part of a promotion.] Call us old fashioned, but we like a plain white refrigerator with the freezer on top, not in some clunky drawer at the bottom.
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 27, 2026
Hello HandyHal!
Thank you for taking the time to share your feedback about your Frigidaire 18 Cu. Ft. Top Freezer Refrigerator, model FFHT1822UW! We’re delighted to hear that you appreciate its classic, straightforward design.
We understand that sometimes simple is best. We’re glad this traditional top-freezer configuration and clean white finish are a great fit for your preferences and home.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire! We hope you continue to enjoy the simplicity, convenience, and reliable performance of your refrigerator for many years to come. ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 18 Cu. Ft. Top Freezer Refrigerator, model FFHT1822UW! We’re delighted to hear that you appreciate its classic, straightforward design.
We understand that sometimes simple is best. We’re glad this traditional top-freezer configuration and clean white finish are a great fit for your preferences and home.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire! We hope you continue to enjoy the simplicity, convenience, and reliable performance of your refrigerator for many years to come. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 24, 2026
Posted by: Carol22762
[This review was collected as part of a promotion.] Working great!
Response from frigidaire.comBy John, Online Outreach Specialist, August 24, 2026
Hi, Carol22762. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on August 15, 2026
Posted by: NB Jones
[This review was collected as part of a promotion.] Quality product
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 18, 2026
Hi, NB Jones!
Thank you for sharing your feedback! We're glad to hear you're pleased with the quality of your Frigidaire refrigerator. We truly appreciate you choosing Frigidaire and hope you continue enjoying its reliable performance for many years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your feedback! We're glad to hear you're pleased with the quality of your Frigidaire refrigerator. We truly appreciate you choosing Frigidaire and hope you continue enjoying its reliable performance for many years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com