Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Average customer rating
4.6
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
386
4 Stars
95
3 Stars
20
2 Stars
3
1 Star
10
Customer Reviews for Frigidaire - 31 in. Wide 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Customer Rating
4
Works great.
on August 3, 2026
Posted by: tavvee73
[This review was collected as part of a promotion.] Refrigerator works great. Only issue is the hinge kit was missing and I am still waiting on it.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 4, 2026
Hi, Tavvee73! Thank you for your feedback! We're glad to hear your Frigidaire refrigerator is working great and meeting your expectations. We sincerely apologize that the hinge kit was missing from your order and understand how frustrating the delay must be. If you need an update or additional assistance with the replacement part, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We'd be happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Ranch Refrigerator
on July 31, 2026
Posted by: Gaona Ranch
[This review was collected as part of a promotion.] Bought for use at Ranch…..So far so good keeping drinks cold in this summer heat
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 3, 2026
Hi Gaona Ranch, thank you for taking the time to share your feedback! We're delighted to hear that your Frigidaire Top Freezer Refrigerator is performing well and keeping your drinks cold, even during the summer heat.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance for your ranch for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance for your ranch for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Been working without a hitch!
on July 23, 2026
Posted by: Rick Lansing
[This review was collected as part of a promotion.] Great! No complaints to date. It's been about a year now
Would like a cold cuts bin but there's room in the bins below. Efficient performance!
Would like a cold cuts bin but there's room in the bins below. Efficient performance!
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 27, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your refrigerator has been working without a hitch for the past year and that it continues to provide reliable, efficient performance. It’s always rewarding to know our appliances are meeting our customers’ expectations over time.
We also appreciate your suggestion about having a dedicated cold cuts bin. Feedback like yours is invaluable, and we’ll be sure to share it with our product team as we continue to improve the design and functionality of our appliances. We’re glad to hear the existing storage bins are working well for your needs in the meantime.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you.
Thank you again for choosing Frigidaire and for sharing your experience! - Maria
We also appreciate your suggestion about having a dedicated cold cuts bin. Feedback like yours is invaluable, and we’ll be sure to share it with our product team as we continue to improve the design and functionality of our appliances. We’re glad to hear the existing storage bins are working well for your needs in the meantime.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you.
Thank you again for choosing Frigidaire and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great garage fridge
on July 22, 2026
Posted by: D3inAZ
[This review was collected as part of a promotion.] This is a really good garage fridge. It actually exceeded my expectations. I was not expecting this this to hold so much so I’m pleasantly surprised.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 22, 2026
Hi there, our valued customer,
Thank you for your wonderful review! We're thrilled to hear that your garage refrigerator has exceeded your expectations and that you’re pleasantly surprised by its spacious capacity.
It's great to know the storage space has made a positive impression and is meeting your needs. We appreciate you taking the time to share your experience and thank you for choosing our brand. We hope your refrigerator continues to provide reliable performance for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your wonderful review! We're thrilled to hear that your garage refrigerator has exceeded your expectations and that you’re pleasantly surprised by its spacious capacity.
It's great to know the storage space has made a positive impression and is meeting your needs. We appreciate you taking the time to share your experience and thank you for choosing our brand. We hope your refrigerator continues to provide reliable performance for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great simple fridge
on July 17, 2026
Posted by: Mrmikemike
[This review was collected as part of a promotion.] It does everything we need it to do. Love it!!!
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 21, 2026
Hi, Mrmikemike! Thank you for your wonderful review! We're thrilled to hear your new Frigidaire refrigerator is doing everything you need it to do. It's great to know you're enjoying its simple design and dependable performance. We truly appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for many years to come.
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet addition to family
on July 17, 2026
Posted by: Jasper52
[This review was collected as part of a promotion.] This is a beautiful addition to kitchen! I love the stainless steel finish, and the interior is spacious. Plenty of room for everything I need to refrigerate.
Having an open plan area, previous refrigerator was loud, but I don’t need to deal with that anymore. I am very happy with this new purchase, quality all the way.
Having an open plan area, previous refrigerator was loud, but I don’t need to deal with that anymore. I am very happy with this new purchase, quality all the way.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 21, 2026
Hi, Jasper52! Thank you for your wonderful review! We're thrilled to hear your new Frigidaire refrigerator has been such a great addition to your kitchen. It's wonderful to know you're enjoying its spacious interior, beautiful stainless steel finish, and especially its quiet operation in your open living space. We truly appreciate your kind words about the quality of your new refrigerator and thank you for choosing Frigidaire.
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
The suction on the lower door if opened a second time...close to priorly opening...is too tight.
on July 17, 2026
Posted by: NantheNice
[This review was collected as part of a promotion.] I use it as a 2nd storage refrigerator and it has made shopping sales and hosting potlucks very manageable. Very glad to have it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your feedback! We're happy to hear that your Frigidaire refrigerator has been a valuable addition to your home and is helping make shopping for sales and hosting gatherings more convenient. Having extra storage space can make a big difference when managing groceries and entertaining.
We appreciate you choosing Frigidaire and are glad to hear your refrigerator is meeting your needs. We hope it continues to provide reliable storage and convenience for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and are glad to hear your refrigerator is meeting your needs. We hope it continues to provide reliable storage and convenience for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge is great
on July 16, 2026
Posted by: Len79
[This review was collected as part of a promotion.] I like the overall look of the Fridge in my kitchen. I like the interior lighting; which makes it easy to find your food. I like the interior door storage shelves; which has lots of space for condiments and the butter tray is good too.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 20, 2026
Hi there, Len79! Thank you for sharing your feedback! We’re happy to hear that you’re enjoying the overall look of your Frigidaire refrigerator in your kitchen. We’re glad you appreciate the interior lighting, spacious door storage shelves, and convenient butter tray, which help make organizing and finding your food easier.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com